Get Started with Trend Vision One™
Get up and running quickly with XDR and ASRM
Welcome to the Trend Vision One platform Customer Success Portal! This is your one-stop shop for getting the most out of our solutions. Dive in to explore a handy guide and a range of ways to connect and engage—no matter where you are on your journey.
Get Started with our step-by-step guide
This simple, step-by-step guide will walk you through the setup and configuration of the Trend Vision One platform. From setting up your account to tweaking your dashboard just the way you like it, this guide has everything you need to hit the ground running.
Step 1: Configure Your Console
Set up User Accounts
Create and manage accounts for authorised users to access the Trend Vision One console. Control or limit which screens and apps each account can access by assigning User Roles to your accounts.
Assign User Roles
You can assign a role to each user account. As the administrator, you have the flexibility to create custom roles or choose from predefined ones. The role you assign determines the level of access each user gets.
Connect Existing Trend Products
If you're using other Trend products, we highly recommend linking them to Trend Vision One. They can either auto-connect based on your registered business, or you can connect them manually with an enrolment token you have set up.
Step 2: Manage Endpoint Groups and Apply Security Policies
Using Endpoint Groups in Trend Vision One lets you apply security policies to multiple endpoints at once, saving you the hassle of updating each one individually. This not only saves time and resources but also ensures consistent security policies across your network.
Set up groups
To get started, head to Endpoint Security Operations > Endpoint Inventory in your console and follow the instructions provided.
Create default policies
Default endpoint policies make sure that all newly deployed agents automatically have the right protection and detection features in place, giving your network immediate security. Each type of security deployment manages these default settings separately. Read more here.
Step 3: Deploy your XDR Sensors
To leverage the benefits of Trend Vision One it is imperative that you deploy XDR sensors across all your connected solutions. Failure to do so will result in you not benefiting from the detection capabilities XDR has to offer.
Deploying sensors will give you visibility of threats across your endpoints, email, and network, allowing you to see more and respond faster.
Review the agent types and ensure you instal the correct agent on your endpoints to maximise your protection.
Deploy XDR Sensors
Step 4: Enable Alerts
Stay ahead and informed on incident alerts. You have full control over the types of alerts that are sent to you and your team and who receives them.
This means the right people get the right alerts at the right time - this is essential to maintain security.
By default, alerts are only triggered to route master admin accounts. To ensure the right people begin receiving notifications, it is essential that you enable alerts on your console.
To enable alerts follow the instructions here.
When you receive an alert there are a number of actions you can take - such as blocking the threat, submitting for sandbox analysis, quarantining etc. Review the guide here for a full list of options.
Enable Workbench Notifications
Step 5: Leverage the Risk Insights Dashboard
The Trend Vision One Executive Dashboard presents information about your company's overall risk index.
This is a comprehensive score based on the dynamic assessment of risk factors inclusive of exposure, attack risk, and security configurations risk.
- Risk Overview - Provides your overall Risk Index and insights into attack surface risk
- Exposure Overview - Provides your Exposure Index, which allows you to identify vulnerabilities, system configuration risks, and user activity and behaviour risks
- Attack Overview - Provides your Attack Index, which indicates the attack intensity of cyber threats occurring in your organisation
- Security Configuration - Provides your Security Configuration Index, which is based on factors including agent and sensor deployment, key feature adoption, licence health, and agent versions
- Data sources - Allows you to view your connected data sources and configure new data sources for better insights
- Manage reports - Allows you to create one-time or scheduled reports. The report type is automatically specified based on the selected tab
Executive Dashboard
Step 6: Explore Service Gateway
Service Gateway acts as a proxy between your on-prem solutions (both Trend Micro and third party) and facilitates communication back to your cloud services. Service Gateway facilitates common services to be leveraged across your Trend Micro tech stack without having to instal multiple VMs within your environment. It's designed to increase your capabilities and create an eco-system of sharing.
Functions of Service Gateway
- Active Directory - supports sharing objects and activity data from Active Directory servers with Trend Vision One
- Third-party Integration - shares threat intelligence between Trend Vision One and third-party apps
- Log Forwarding - forwards logs from Trend Vision One for correlation and analysis
- Suspicious Object - shares suspicious object lists between Vision One™ and Trend Micro™ on-prem apps
- Smart Protection Services - leverages file reputation and web reputation technology to detect security risks
- Forward Proxy - allows Trend Vision One sensors on endpoints with no direct access to the internet to consolidate traffic and use the service gateway as a proxy to reach Trend Vision One
The result of leveraging Service Gateway means you get a better connected and better informed network of security products, meaning you gain superior visibility of your attack surface.
View our Service Gateway, To enable alerts, follow the instructions here.
When you're ready, get started by deploying a Service Gateway virtual appliance with this guide.
Service Gateway
Upcoming Enablement Sessions
Stay in the loop with monthly live updates
Our Vision One product team and tech experts are going live every month to keep you up to speed on the latest features, product changes, and all the essential info you need to get the most out of Trend Vision One.
Training opportunities
In these Live instructor-led sessions, you'll get a solid introduction to Trend Vision One. You’ll learn how to unlock the platform’s value, navigate the interface, and handle key tasks for a smooth and successful implementation.
Live Best Practise Webinar
The live webinar session offers specific tips to strengthen your security strategies and effectively utilise all the features of Trend Vision One. You'll learn how to enhance your incident response speed, engage in advanced threat hunting, and optimise your security workflows.
Stay tune for next Live Webinar.
Customer Connect live Q&A
Add this recurring event to your calendar today and be part of the conversation.
Join us Every second Wednesday of the month at 2 PM Singapore Time (SGT)/6 AM GMT for an exclusive live Q&A session. Get your answers to your questions and gain expert insights from our dedicated teams.
Additional resources
Help Videos
We have a wide array of bite-sized videos to help you get the most out of Trend Vision One.
Online help centre
Your go-to destination for in-depth guidance on leveraging Trend Vision One effectively.
Business Support portal
Access the latest guides, knowledge base articles, and downloadable resources to support your success.
Get Expert Help Now
Submit your questions or schedule a meeting with our specialists.
Customer Success
Multiple screens are a big issue, generating multiple offences and jumping them between different teams that generates fatigue for communications across the board. Having the single dashboard and control to visualise the threat patterns and allows us to action on them. It’s something we have been asking Trend for some time. I think you answered it and came to the rescue."
Customer Success
Our customers can spin up a new AWS account and the automation is in place to protect it quickly – that’s the real strength of working with Trend as a platform security provider.”
Customer Success
"We needed a cybersecurity solution that could evolve with our global operations, and Trend provided us with just that – a comprehensive, adaptable solution for our dynamic security needs."
JOIN 500K+ GLOBAL CUSTOMERS
Get started with Trend Vision One