Success Story

Quanta Manufacturing Builds Security for Complex Supply Chain with Trend Micro

 Quanta Computer

Industry

Manufacturing

Employees

52,000

Region

Global

IT Environment

On-premises environment, five Microsoft Azure cloud servers, 2,000+ endpoints, 400+ servers, Microsoft 365

Solutions

  • Quanta achieved a single‑pane-of-glass view, centralizing and simplifying the visualization and security management of their environment
  • Quanta reduced detected device vulnerabilities by 99%, within 12 months
  • Quanta cut their average patching time by 72%, from 60 days to 17 days, in six months

THE CHALLENGE

Protecting a global manufacturing empire in an evolving threat landscape

As the world’s largest technology manufacturer of notebooks, with prominent customers like Apple, Dell, HP, Microsoft, and Sony, Quanta runs a global tech supply chain spanning digital and physical infrastructure. This complex network demands iron-clad, hardened security for its $40 billion business.

As Quanta experienced explosive growth, their security setup became fragmented and difficult to manage. With a small security team, gaining a unified, clear view of their environment was challenging. This siloed visibility hindered efforts to standardize security practices, automate processes, and maintain oversight.

“Our biggest hurdle was juggling multiple tools, each offering only a partial picture,” says Global Security Director Braxton Acheson. “We often had to piece together information to achieve operational clarity, not only for security, but for troubleshooting any IT issues. Our drive was to get the clearest picture of our environment.”

”Our standards for cybersecurity are textbook thick, requiring us to meet all risk management frameworks,” adds Acheson. “We’ve spent the past five years with many reviews and assessments to complement all the different cybersecurity requirements.”

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The move to Trend Vision One delivered a much-needed single-pane-of-glass view, centralizing and dramatically simplifying the visualization, quantification, and security of previously unseen aspects of Quanta’s environment.

THE SOLUTION

Trend Vision One empowers Quanta with end-to-end proactive threat visibility

Quanta addressed their security challenges by transitioning from their on-premises Trend solution to the comprehensive Trend Vision One agentic AI cybersecurity platform. “With Trend Vision One, Trend is building an ecosystem, and we’re able to grow alongside it and address our evolving needs,” says Acheson.

Through a single dashboard, Quanta has simplified the visualization and security management of their complex environment. “[Trend] Vision One helps us build a cohesive security ecosystem that adapts as we grow and evolve,” says Acheson. “This helps us to build trust with our customers.”

Device down

Quantifying risk with Trend Vision One™ Cyber Risk Exposure Management (CREM)

CREM transforms Quanta’s complex security data into clear, actionable risk scores. This helps their security team focus on the highest‑priority threats and reduce the overload of alerts. “CREM gives our engineers a clear starting point, cutting through analysis paralysis and supports more effective threat prioritization,” explains Acheson.

“We gamify security across multiple company sites, fostering competition between security teams and encouraging continuous improvement of Quanta’s overall security posture,” he adds.

Beyond internal benefits, Trend Vision One plays a key role in communicating security performance to executives and customers. By providing quantifiable improvements in risk posture and compliance over time, Quanta is able to demonstrate how their security investments are reducing exposure and aligning with regulatory requirements.

“Our biggest hurdle was juggling multiple tools.”

Braxton Acheson

Global Security Director, Quanta Manufacturing

“The real tangible aspect of CREM is that it gives our security engineers a starting point. It helps them pick a direction in terms of prioritizing and solving problems, reducing analysis paralysis.”

Braxton Acheson

Global Security Director, Quanta Manufacturing

Robust network and endpoint protection

Quanta’s security team leverages Trend Vision One network solutions, including TippingPoint and Trend Micro™ Deep Discovery™ Inspector to detect unmonitored devices proactively, minimizing potential incidents. “Our approach is to uncover the unknown,” explains Acheson. “With Trend’s network tools, we set alerts for any unfamiliar devices joining the network.”

Trend Vision One™ Endpoint Security automates policy enforcement and provides crucial data correlation during incident investigations, cutting down manual effort and preventing issues before they escalate.

Enhancing security with cyber services and MDR

Quanta engages in Trend purple teaming services, a collaborative process that combines the offensive techniques of red teams with the defensive strategies of blue teams. This approach allows both sides to work together in real time to test, refine, and improve security controls in a controlled environment. “These exercises equip us with actionable, data-driven feedback to enhance detection and response capabilities and ensure that incident response processes are well-tuned for real-world threats,” says Acheson.

Weekly MDR meetings with Trend cybersecurity experts support operational maturity, helping Quanta investigate threats, fine-tune detection rules, and proactively strengthen defenses.

Robust network and endpoint protection

Quanta’s security team leverages Trend Vision One network solutions, including TippingPoint and Trend Micro™ Deep Discovery™ Inspector to detect unmonitored devices proactively, minimizing potential incidents. “Our approach is to uncover the unknown,” explains Acheson. “With Trend’s network tools, we set alerts for any unfamiliar devices joining the network.”

Trend Vision One™ Endpoint Security automates policy enforcement and provides crucial data correlation during incident investigations, cutting down manual effort and preventing issues before they escalate.

Enhancing security with cyber services and MDR

Quanta engages in Trend purple teaming services, a collaborative process that combines the offensive techniques of red teams with the defensive strategies of blue teams. This approach allows both sides to work together in real time to test, refine, and improve security controls in a controlled environment. “These exercises equip us with actionable, data-driven feedback to enhance detection and response capabilities and ensure that incident response processes are well-tuned for real-world threats,” says Acheson.

Weekly MDR meetings with Trend cybersecurity experts support operational maturity, helping Quanta investigate threats, fine-tune detection rules, and proactively strengthen defenses.

“The real tangible aspect of CREM is that it gives our security engineers a starting point. It helps them pick a direction in terms of prioritizing and solving problems, reducing analysis paralysis.”

Braxton Acheson

Global Security Director, Quanta Manufacturing

The visibility [from Trend Vision One] is very important to me—we’ve gone from having no idea to flipping the formula, and that helps accelerate the time to find vulnerabilities.

Braxton Acheson

Global Security Director, Quanta Manufacturing

Braxton Acheson

RESULTS

Streamlined security operations, faster remediation, and measurable risk reduction

In partnership with Trend, Quanta has transformed their security posture. The visibility gained through the platform has empowered teams to act quickly and confidently.

  • Quanta achieved a 99% reduction in detected device vulnerabilities, demonstrating significan
  • Quanta cut their average patching time from 60 days to 17 days, representing a 72% reduction in six months. This acceleration in remediation reflects stronger process automation, improved prioritization via CREM, and better team alignment

With enhanced detection, faster response, and clearer risk quantification, Quanta has optimized resource use, improved remote management, and demonstrated tangible ROI on its security investments. “We now have integrated system and network-level insights, and the ability to take action from a single console,” Acheson explains.

Device down

CUSTOMER SERVICE AS A DIFFERENTIATOR

Essential partner exceeding expectations

Trend has become an essential partner, delivering consistent support and exceptional service. The collaboration, including seamless trial licensing and flexible resource arrangements, empowered Quanta to expand their use of Trend Vision One, translating sophisticated security technology into real business value. The strategic guidance of Trend helps Quanta focus on what truly matters, avoiding unnecessary complexity. “Since moving to Trend Vision One, we no longer look for alternatives. Competitors might be offering just a fraction of what Trend does,” concludes Acheson.

ABOUT TREND MICRO

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, the Trend Vision One enterprise cybersecurity platform harnesses AI to protect hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. TrendMicro.com

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