With nearly 9,000 students and 1,000 staff across 13 schools, the DeKalb County School District upholds educational excellence—and secures its infrastructure—in partnership with Trend Micro. Since day one with Trend, Technology Coordinator Jimmy Benefield has experienced nothing short of a complete security transformation.

During a ransomware attack on the district’s unprotected endpoints in 2020, the unwavering support, daily meetings, and the provisioning of physical equipment from Trend quickly aided Benefield’s team in rebuilding more than 3,000 endpoint devices. As the district brought on additional Trend solutions after the attack, Benefield was able to proactively identify still-infected devices and quickly secure them. Our commitment has continued beyond the recovery stage, with updates and innovations to ensure ongoing network security.

During the district’s ransomware attack, Regional Account Manager Justin Nelson at Trend acted quickly, bringing in additional Trenders to scan the network while Benefield’s team was busy rebuilding endpoint devices. As Benefield’s “go-to,” Nelson made recommendations on how to move forward—and even visited Benefield in person to review solution benefits.