Contact Us

Trend Micro offices by regional location

Worldwide Offices

North America Region

USA Headquarters

Trend Micro Incorporated
225 E. John Carpenter Freeway, Suite 1500
Irving, Texas 75062 U.S.A.

Phone: +1 (817) 569-8900
Toll-free: (888) 762-8736

Canada Headquarters

Trend Micro Canada Technologies Inc.
40 Hines Road, Suite 200
Ottawa, Ontario, Canada K2K 2M5

Phone: +1 (613) 599-4505

San Jose, California

560 S. Winchester Boulevard, Suite 400
San Jose, CA 95128

Phone: +1 (408) 257.1500
Toll-free: (800) 228.5651

Jersey City, New Jersey

101 Hudson Street Suite 2202
Jersey City, New Jersey 07424 U.S.A.

Phone: +1 (201) 479-5376

Pasadena, California

150 S. Los Robles Avenue, Suite 700
Pasadena, California 91101 U.S.A.

Phone: +1 (626) 396-3083

Australia and New Zealand

Australia

Sydney

Level 15, 1 Pacific Highway, North Sydney,
NSW 2060, Australia

Phone: +61-2-9870-4888

Melbourne

Level 9, 606 St Kilda Road,
Melbourne VIC 3004, Australia

Phone: +61-3-9692-7444

Brisbane

Level 7, 320 Adelaide Street, Brisbane 4000,
QLD Australia

Phone: 1800 642 421

New Zealand

Wellington

Suite 4271, PO Box 83000,
Johnsonville,Wellington 6440,
New Zealand

Auckland

L4, 17 Albert Street North Ryde,
Auckland, New Zealand

Phone: +64-9-303-9097

Perth

45 Ventor Avenue West Perth,
WA 6005, Australia

Phone: 1800 642 421

Asia-Pacific Region

China

Local Support

For Enterprise

Sales hotline: 800-820-8876 or +86 21 63848622
Technical support: 800-820-8839 or +86 21 26037677
Mobile user can dial number: 400-820-8839

For Consumer

Technical support: +86 21 26037676 
email to consumer@trendmicro.com.cn

Beijing

Room 1803, SK Tower
Beijing 100022, China

Phone: +86 10 85252277

Guangzhou

Room 3702, Metro Plaza, 183
Tian He Bei Road
Guangzhou, Zipcode:510075

Phone: +86-20-8755-3895

Shanghai

8/F, Century Ba-shi Building
398 Huai Hai Road(M)
Shanghai 200020, China

Phone: +86 21 63848899

Nanjing

Building B, Soho International
Plaza
Ningnan DaDao
Nanjing 210012, China

Phone: +86-25- 52386000

Hong Kong

Local Support

Technical Support Email (Enterprise):
hksupportcenter@trendmicro.com.hk
Technical Support Hotline (Enterprise): 
+852-2612-0541 (HK)
Technical Support Hotline (Enterprise): 
+853-6378-9822 (Macau)

Technical Support Email (PC-cillin):
consumer@trendmicro.com.hk
Technical Support Hotline (PC-cillin): 
+852-2612-0099 (HK)
Technical Support Hotline (PC-cillin): 
+853-6378-9822 (Macau)

Wanchai

917 9/F Shui On Centre,
6-8 Harbour Road Wanchai, Hong Kong

Phone: +852-2866-4362 
Fax: +852-2866-4363
General enquiry:
 tmhk@trendmicro.com.hk

India

New Delhi

Trend Micro India Pvt. Ltd.
10th floor, EROS Corporate Tower,
Nehru Place,
New Delhi – 110019

# 011 – 66213200

Mumbai

Trend Micro India Pvt. Ltd.
Ground Floor, Platina, 
Plot No C-59, Bandra Kurla Complex,
Bandra East,
Mumbai - 400051

# 022 - 26509938

Bangalore ( Sales Office )

917 9/F Shui On Centre,
6-8 Harbour Road Wanchai, Hong Kong

# 080 – 40991077

Indonesia

Local Support

Technical Support
Phone: +6221 2992 2199
Email: idsupport@trendmicro.com
Sales Support
Email: sales.id@trendmicro.com

Jakarta

The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia

Phone: +6221 2992 2177

Korea

Local Support

Sales email: sales@trendmicro.co.kr 
Support email: support@trendmicro.co.kr

Seoul

6FL HongWoo Building 945-1,
DaeChi-dong,
KangNam-ku, Seoul (135-846)

Phone: +82-2-561-0990

Malaysia

Local Support

Email: sales.my@trendmicro.com
Consumer technical support hotline: 1800 18 2288
Other product support hotline: 1800 18 6868

Kuala Lumpur

Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 24-01, Level 24, 
Integra Tower, 
No. 348, Jalan Tun Razak, 
50400 Kuala Lumpur, Malaysia 

Phone: +603-2772 2288 
Fax: +603-2772 2266

Philippines

Local Support

Technical Support
Phone: +632 995 6240

Sales Support
Email: phsales@trendmicro.com

Manila

8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600 

Phone: +632-995 6200

Singapore

Local Support

For Consumer Sales
Phone: +65 6379 2060
Email: sales.sg@trendmicro.com

For gift redemption information, please click here 

For Enterprise Sales
Phone: +65 6379 2060
Email: enterprise_marketing_sg@trendmicro.com

For Technical Support
Online: http://esupport.trendmicro.com/SRFMain.aspx 
SMB/ENT hotline: 1800 580 5800
Consumer hotline: 1800 888 6868

Singapore

8 Temasek Boulevard
#09-04/05 Suntec Tower Three,
Singapore 038988

Phone: +65 6379 2060

Taiwan

Local Support

PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666 
Web mail: http://www.trend.com.tw/pccmail/ 
Please review the FAQ if you have any problems using PC- cillin

Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Web mail: http://www.trend.com.tw/corpmail/

Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales@trend.com.tw

Taipei

8F, No. 198, 
Tun-Hwa S. Road, Sec. 2,
Taipei 106, Taiwan 

Phone: +886-2-23789666

Thailand

Local Support

For Consumer Support
Phone: +66 2 635 0455 ext.118
Live Chat Support: http://support.thaiware.com/?type=trendmicro
(Phone and Live Chat available on Monday to Friday, 9.30am to 6.00pm local time, GMT+7)

For Enterprise Support
Sales email: sales.th@trendmicro.com
Marketing email: marketing.th@trendmicro.com
Support email: helpdesk.th@trendmicro.com

Bangkok

Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd., Pathumwan,
Bangkok 10330
Thailand

Phone: +66 2 646 1968

Vietnam

Local Support

For Sales Enquiry 
Phone: +84 4 37186424 
Mobile: +84 913225486
Email: vninfo@trendmicro.com

For Support Enquiry
Phone: +84 4 37186424 
Email: vnsupport@trendmicro.com

Hanoi

10th Floor,
VINACONEX Building,
34 Lang Ha Street,
Dong Da District
Hanoi, Vietnam

Phone: +84 4 37186424
Fax: +84 4 37186425

Europe, The Middle East, and Africa Region

Belgium

Mechelen

Campus Mechelen Building H Floor 2
Schalienhoevedreeft 20
2800 Mechelen

Phone +32 15 281 480

Denmark

Tåstrup

Høje Tåstrup Boulevard 86
2630 Tåstrup
Denmark

Phone +45 4339 8000

Italy

Milan

Edison Park Center
Viale Edison 110 - Edifico C
20099 Sesto San Giovanni (MI)

Phone: +39 02 925931

Rome

Via Tiburtina 912
00156 Rome

Phone: + 39 02 925931

Egypt

Cairo

Trend Micro (EMEA) Ltd - Egypt
19 Helmy El-Masry St. Almaza
Heliopolis Cairo

Phone: +20 (0)2 2291 2218

Netherlands

NJ Vianen

Kantorenpark "La Palissade” –
Gebouw “Le Cèdre”
Lange Dreef 13h, NJ Vianen 4131
The Netherlands

Phone +31 347358 43

France

Cairo

Trend Micro (EMEA) Ltd - Egypt
19 Helmy El-Masry St. Almaza
Heliopolis Cairo

Phone: +20 (0)2 2291 2218

Norway

NJ Vianen

Kantorenpark "La Palissade” –
Gebouw “Le Cèdre”
Lange Dreef 13h, NJ Vianen 4131
The Netherlands

Phone +31 347358 43

Germany, Austria & Switzerland

Bavaria

Trend Micro Deutschland GmbH
Zeppelinstrasse 1
85399 Hallbergmoos
Bavaria, Germany

Phone: +49 (0) 811 88990-700

Poland

Warsaw

Trend Micro (EMEA) Limited
Warsaw Trade Tower
Ul. Chlodna 51
00-867 Warszawa

Biuro: +48 (22) 486 34 50

Israel

Ramat Hasharon

Trend Micro (EMEA) Ltd - Tamir Segal
56 Osishkin st. Ramat Hasharon,
Israel 47209

Phone: +972 548343411

Russia

Moscow

Trend Micro (EMEA) Limited
125009, Russian Federation, Moscow
B. Nikitskaya, 12-12/A1 build. 1

Phone: +7 495 6297514

Saudi Arabia

Riyadh

Trend Micro Saudi Arabia 3rd Floor,
Al Hoshan Building, Al Ahsa Road,
11623 Riyadh, Saudi Arabia

Phone: +966 1 - 4727972

Turkey

Istanbul

Trend Micro EMEA Ltd.
Turkiye İrtibat Bürosu
Macka Cad. Yeni Macka Han No. 14 Kat. 3
Daire 4 Maçka Istanbul

Ofis +902123297955

South Africa

Bryanston

Trend Micro EMEA Ltd.
The Campus, 57 Sloane Street, Bryanston 2021
P.O.Box 76302, Bryanston 2021, South Africa

Phone: +27 (0) 11 5757991

United Arab Emirates

Dubai

Trend Micro Ltd (Middle East Branch)
Units No. 3201 & 3202
Jumeirah Business Center 5
Plot No. W1
Jumeirah Lakes Towers
Dubai, United Arab Emirates

Phone: +971(0)4 3900340

Spain

Madrid

Plaza de las Cortes 4-8a Izquierda
28014 Madrid

Phone: + 33 1 76 68 65 00

Sweden

Kista

Trend Micro Sweden
Jan Stenbecks torg 17
SE-164 40 Kista
Sweden

Phone +46 8545 298 38

United Kingdom & Ireland

Marlow

Pacific House, Third Avenue,
Marlow, Bucks, UK. SL7 1YL

Phone: +44 (0)1628 400 500

Cork

Meridan House, IDA Cork Business & Technology Park,
Model Farm Road, Cork, Ireland.

Phone: +353 (0) 21 730 7300

Switzerland

Glattbrugg

Trend Micro (Schweiz) GmbH
Schaffhauserstr. 104
8152 Glattbrugg
Switzerland

Phone: +49 811 88990 700

Japan

Japan Headquarters
Tokyo

Shinjuku MAYNDS Tower,
2-1-1 Yoyogi, Shibuya-ku,
Tokyo Japan ZIP 151-0053

Phone +81.3.5334.3618

Osaka

Nissei Sin-Osaka Bldg. 13F
3-4-30 Miyahara,
Yodogawa-ku,
Osaka 532-0003

Tel: +81-6-6350-0330
Fax: +81-6-6350-0591

Fukuoka

San F Bldg. 7F
2-3-7 Hakataeki-mae,
Hakata-ku,
Fukuoka 812-0011

Tel: +81-92-471-0562
Fax: +81-92-471-0563

Nagoya

Nagoya Sakura Dori Bldg. 7F
3-22-24 Marunouchi, Naka-ku,
Nagoya-City, Aichi 460-0002

Tel: +81-52-955-1221
Fax: +81-52-963-6332

Latin America Region

Brazil

Porto Alegre

Av. Carlos Gomes,
222 - 8 andar - Centro
ZIP code (CEP): 90480-000
Porto Alegre, RS

Phone: +55 51 3378-1025

Rio de Janeiro

Av. Rio Branco 1 – 12º andar
Grupo 1201 - Centro
ZIP code (CEP): 20030-021
Rio de Janeiro, RJ

Phone: +55 21 2588-8220

Sao Paulo

R. Joaquim Floriano, 1120
2o andar - Itaim Bibi
ZIP code (CEP): 04534-004
São Paulo, SP

Phone: +55-11-2149-5655

Mexico

Mexico City

Insurgentes Sur, 688 - piso 6
Col Del Valle,
C.P. 03100, México, D.F.
Mexico

Phone: +52-55-3067-6000