TROJ_FAM_000038f.TOMA

To restart in Safe Mode:

• For Windows 2000 users

1. Restart your computer.
2. Press F8 when you see the Starting Windows bar at the bottom of the screen.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows XP users

1. Restart your computer.
2. Press F8 after the Power-On Self Test (POST) routine is done. If the Windows Advanced Options menu does not appear, try restarting then pressing F8 several times when the POST screen appears.
3. Choose the Safe Mode option from the Windows Advanced Options menu then press Enter.

• For Windows Server 2003 users

1. Restart your computer.
2. Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.
3. On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

To delete the registry key this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software
3. Still in the left panel, locate and delete the key:
   eMule
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software
5. Still in the left panel, locate and delete the key:
   eMule
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>CurrentVersion>Uninstall
7. Still in the left panel, locate and delete the key:
   eMule
8. In the left panel, double-click the following:
   HKEY_CLASSES_ROOT
9. Still in the left panel, locate and delete the key:
   ed2k
10. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>ed2k
11. Still in the left panel, locate and delete the key:
    shell
12. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>ed2k>shell>open
13. Still in the left panel, locate and delete the key:
    command
14. Again Still in the left panel, locate and delete the key:
    DefaultIcon
15. Again Still in the left panel, locate and delete the key:
    .emulecollection
16. Again Still in the left panel, locate and delete the key:
    eMule
17. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>eMule
18. Still in the left panel, locate and delete the key:
    shell
19. In the left panel, double-click the following:
    HKEY_CLASSES_ROOT>eMule>shell>open
20. Still in the left panel, locate and delete the key:
    command
21. Again Still in the left panel, locate and delete the key:
    DefaultIcon
22. Again Still in the left panel, locate and delete the key:
    fcn
23. Again Still in the left panel, locate and delete the key:
    csiqfbcb
24. Again Still in the left panel, locate and delete the key:
    LanConfig
25. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Classes>ed2k>shell>open
26. Still in the left panel, locate and delete the key:
    command
27. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>Classes>ed2k
28. Still in the left panel, locate and delete the key:
    DefaultIcon
29. Close Registry Editor.

To delete the registry value this malware/grayware created:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entry:
   csiqfbcb = "%Application Data%\csiqfbcb.exe csiqfbcb"
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>eMule
5. In the right panel, locate and delete the entry:
   nums = "EBOKQ_VAAA-EBHcQokAAA"
6. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>eMule
7. In the right panel, locate and delete the entry:
   nums = "EBOKQ_VAAA-EBHcQokAAA"
8. Again In the right panel, locate and delete the entry:
   grpid = "947"
9. Again In the right panel, locate and delete the entry:
   grpid = "947"
10. Again In the right panel, locate and delete the entry:
    InstallOpt1 = "1"
11. Again In the right panel, locate and delete the entry:
    InstallOpt1 = "1"
12. Again In the right panel, locate and delete the entry:
    installdt = "20081214"
13. Again In the right panel, locate and delete the entry:
    installdt = "20081214"
14. Again In the right panel, locate and delete the entry:
    uai = "{random characters}"
15. Again In the right panel, locate and delete the entry:
    dl_lg = "ES"
16. Again In the right panel, locate and delete the entry:
    dl_lg = "ES"
17. Again In the right panel, locate and delete the entry:
    Install Path = "%Program Files%\eMule"
18. Again In the right panel, locate and delete the entry:
    UsePublicUserDirectories = "2"
19. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>eMule
20. In the right panel, locate and delete the entry:
    DisplayName = "eMule"
21. Again In the right panel, locate and delete the entry:
    UninstallString = "%Program Files%\eMule\Uninstall.exe"
22. Again In the right panel, locate and delete the entry:
    Installer Language = "1033"
23. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>fcn
24. In the right panel, locate and delete the entry:
    gid = "947"
25. Again In the right panel, locate and delete the entry:
    cnid = "Dh5xJScyR9CCFo15HmCTKg"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall>csiqfbcb
27. In the right panel, locate and delete the entry:
    DisplayName = "Favorit"
28. Again In the right panel, locate and delete the entry:
    UninstallString = "%Application Data%\csiqfbcb.exe -uninstall"
29. Again In the right panel, locate and delete the entry:
    NoRemove = "0"
30. Again In the right panel, locate and delete the entry:
    NoModify = "1"
31. Again In the right panel, locate and delete the entry:
    NoRepair = "1"
32. Again In the right panel, locate and delete the entry:
    idt = "201209262116"
33. In the left panel, double-click the following:
    HKEY_CURRENT_USER>Software>LanConfig
34. In the right panel, locate and delete the entry:
    LAN = "UP"
35. Close Registry Editor.

To restore the registry value this malware/grayware/spyware modified:

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>SessionInformation
3. In the right panel, locate the registry value:
   ProgramCount = "3"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   ProgramCount = "2"
5. Close Registry Editor.

To delete malware/grayware component files:

1. Search for the following files:
   
   • %User Temp%\nsw2.tmp
   • %User Temp%\nsw3.tmp\LangDLL.dll
   • %User Temp%\nsw3.tmp\ioSpecial.ini
   • %User Temp%\nsw3.tmp\modern-wizard.bmp
   • %User Temp%\nsw3.tmp\InstallOptions.dll
   • %Application Data%\csiqfbcb.exe
   • %Program Files%\eMule\changelog.ger.txt
   • %Program Files%\eMule\changelog.txt
   • %Program Files%\eMule\changelog_full.txt
   • %Program Files%\eMule\changelog_full.ger.txt
   • %Program Files%\eMule\downloads.txt
   • %Program Files%\eMule\eMule Light.tmpl
   • %Program Files%\eMule\emule.exe
   • %Program Files%\eMule\eMule.chm
   • %Program Files%\eMule\eMule.tmpl
   • %Program Files%\eMule\license-GER.txt
   • %Program Files%\eMule\license.txt
   • %Program Files%\eMule\LinkCreator.exe
   • %Program Files%\eMule\readme.txt
   • %Program Files%\eMule\Template.eMuleSkin.ini
   • %Program Files%\eMule\Template.Notifier.ini
   • %Program Files%\eMule\config\addresses.dat
   • %Program Files%\eMule\config\eMule.tmpl
   • %Program Files%\eMule\config\nodes.dat
   • %Program Files%\eMule\config\server.met
   • %Program Files%\eMule\config\staticservers.dat
   • %Program Files%\eMule\config\webservices.dat
   • %Program Files%\eMule\lang\ar_AE.dll
   • %Program Files%\eMule\lang\ba_BA.dll
   • %Program Files%\eMule\lang\bg_BG.dll
   • %Program Files%\eMule\lang\ca_ES.dll
   • %Program Files%\eMule\lang\cz_CZ.dll
   • %Program Files%\eMule\lang\da_DK.dll
   • %Program Files%\eMule\lang\de_DE.dll
   • %Program Files%\eMule\lang\el_GR.dll
   • %Program Files%\eMule\lang\es_AS.dll
   • %Program Files%\eMule\lang\es_ES_T.dll
   • %Program Files%\eMule\lang\et_EE.dll
   • %Program Files%\eMule\lang\fa_IR.dll
   • %Program Files%\eMule\lang\fi_FI.dll
   • %Program Files%\eMule\lang\fr_BR.dll
   • %Program Files%\eMule\lang\fr_FR.dll
   • %Program Files%\eMule\lang\gl_ES.dll
   • %Program Files%\eMule\lang\he_IL.dll
   • %Program Files%\eMule\lang\hu_HU.dll
   • %Program Files%\eMule\lang\it_IT.dll
   • %Program Files%\eMule\lang\jp_JP.dll
   • %Program Files%\eMule\lang\ko_KR.dll
   • %Program Files%\eMule\lang\lt_LT.dll
   • %Program Files%\eMule\lang\lv_LV.dll
   • %Program Files%\eMule\lang\mt_MT.dll
   • %Program Files%\eMule\lang\nb_NO.dll
   • %Program Files%\eMule\lang\nl_NL.dll
   • %Program Files%\eMule\lang\nn_NO.dll
   • %Program Files%\eMule\lang\pl_PL.dll
   • %Program Files%\eMule\lang\pt_BR.dll
   • %Program Files%\eMule\lang\pt_PT.dll
   • %Program Files%\eMule\lang\ro_RO.dll
   • %Program Files%\eMule\lang\ru_RU.dll
   • %Program Files%\eMule\lang\sl_SI.dll
   • %Program Files%\eMule\lang\sq_AL.dll
   • %Program Files%\eMule\lang\sv_SE.dll
   • %Program Files%\eMule\lang\tr_TR.dll
   • %Program Files%\eMule\lang\ua_UA.dll
   • %Program Files%\eMule\lang\va_ES.dll
   • %Program Files%\eMule\lang\vi_VN.dll
   • %Program Files%\eMule\lang\zh_CN.dll
   • %Program Files%\eMule\lang\zh_TW.dll
   • %Program Files%\eMule\webserver\add_server.gif
   • %Program Files%\eMule\webserver\arrow_down.gif
   • %Program Files%\eMule\webserver\arrow_up.gif
   • %Program Files%\eMule\webserver\arrow_up_q.gif
   • %Program Files%\eMule\webserver\black.gif
   • %Program Files%\eMule\webserver\blue1.gif
   • %Program Files%\eMule\webserver\blue2.gif
   • %Program Files%\eMule\webserver\blue3.gif
   • %Program Files%\eMule\webserver\blue4.gif
   • %Program Files%\eMule\webserver\blue5.gif
   • %Program Files%\eMule\webserver\blue6.gif
   • %Program Files%\eMule\webserver\checked.gif
   • %Program Files%\eMule\webserver\checked_no.gif
   • %Program Files%\eMule\webserver\complete.gif
   • %Program Files%\eMule\webserver\completing.gif
   • %Program Files%\eMule\webserver\connecting.gif
   • %Program Files%\eMule\webserver\ct_0.gif
   • %Program Files%\eMule\webserver\ct_1.gif
   • %Program Files%\eMule\webserver\ct_a.gif
   • %Program Files%\eMule\webserver\ct_h.gif
   • %Program Files%\eMule\webserver\ct_l.gif
   • %Program Files%\eMule\webserver\ct_m.gif
   • %Program Files%\eMule\webserver\ct_s.gif
   • %Program Files%\eMule\webserver\ct_u.gif
   • %Program Files%\eMule\webserver\disconnected.gif
   • %Program Files%\eMule\webserver\downloading.gif
   • %Program Files%\eMule\webserver\error.gif
   • %Program Files%\eMule\webserver\failed.gif
   • %Program Files%\eMule\webserver\favicon.ico
   • %Program Files%\eMule\webserver\file.gif
   • %Program Files%\eMule\webserver\filedown.gif
   • %Program Files%\eMule\webserver\filetype_archive.gif
   • %Program Files%\eMule\webserver\filetype_audio.gif
   • %Program Files%\eMule\webserver\filetype_cdimage.gif
   • %Program Files%\eMule\webserver\filetype_document.gif
   • %Program Files%\eMule\webserver\filetype_emulecollection.gif
   • %Program Files%\eMule\webserver\filetype_other.gif
   • %Program Files%\eMule\webserver\filetype_picture.gif
   • %Program Files%\eMule\webserver\filetype_program.gif
   • %Program Files%\eMule\webserver\filetype_video.gif
   • %Program Files%\eMule\webserver\green.gif
   • %Program Files%\eMule\webserver\greenpercent.gif
   • %Program Files%\eMule\webserver\hashing.gif
   • %Program Files%\eMule\webserver\high.gif
   • %Program Files%\eMule\webserver\h_emule.gif
   • %Program Files%\eMule\webserver\h_graph.gif
   • %Program Files%\eMule\webserver\h_graphs.gif
   • %Program Files%\eMule\webserver\h_kad.gif
   • %Program Files%\eMule\webserver\h_log.gif
   • %Program Files%\eMule\webserver\h_preferences.gif
   • %Program Files%\eMule\webserver\h_search.gif
   • %Program Files%\eMule\webserver\h_server.gif
   • %Program Files%\eMule\webserver\h_shared.gif
   • %Program Files%\eMule\webserver\h_statistic.gif
   • %Program Files%\eMule\webserver\h_transfer.gif
   • %Program Files%\eMule\webserver\is_a4af.gif
   • %Program Files%\eMule\webserver\is_banned.gif
   • %Program Files%\eMule\webserver\is_credit.gif
   • %Program Files%\eMule\webserver\is_friend.gif
   • %Program Files%\eMule\webserver\is_getflc.gif
   • %Program Files%\eMule\webserver\is_halfcmtbad.gif
   • %Program Files%\eMule\webserver\is_halfcmtgood.gif
   • %Program Files%\eMule\webserver\is_halfnone.gif
   • %Program Files%\eMule\webserver\is_none.gif
   • %Program Files%\eMule\webserver\is_release.gif
   • %Program Files%\eMule\webserver\is_static.gif
   • %Program Files%\eMule\webserver\login_bottom.gif
   • %Program Files%\eMule\webserver\login_downmain.gif
   • %Program Files%\eMule\webserver\login_lefttop.gif
   • %Program Files%\eMule\webserver\login_righttop.gif
   • %Program Files%\eMule\webserver\login_top.gif
   • %Program Files%\eMule\webserver\login_topdown.gif
   • %Program Files%\eMule\webserver\login_topseperator.gif
   • %Program Files%\eMule\webserver\logo.jpg
   • %Program Files%\eMule\webserver\low.gif
   • %Program Files%\eMule\webserver\l_add.gif
   • %Program Files%\eMule\webserver\l_calendar.gif
   • %Program Files%\eMule\webserver\l_cancel.gif
   • %Program Files%\eMule\webserver\l_catarrow.gif
   • %Program Files%\eMule\webserver\l_category.gif
   • %Program Files%\eMule\webserver\l_catprio.gif
   • %Program Files%\eMule\webserver\l_clear.gif
   • %Program Files%\eMule\webserver\l_clock.gif
   • %Program Files%\eMule\webserver\l_close.gif
   • %Program Files%\eMule\webserver\l_comments.gif
   • %Program Files%\eMule\webserver\l_con.gif
   • %Program Files%\eMule\webserver\l_connect.gif
   • %Program Files%\eMule\webserver\l_dndoublearrow.gif
   • %Program Files%\eMule\webserver\l_downarrow.gif
   • %Program Files%\eMule\webserver\l_ed2klink.gif
   • %Program Files%\eMule\webserver\l_filedonkey.gif
   • %Program Files%\eMule\webserver\l_filesearch.gif
   • %Program Files%\eMule\webserver\l_forum.gif
   • %Program Files%\eMule\webserver\l_friend.gif
   • %Program Files%\eMule\webserver\l_getflc.gif
   • %Program Files%\eMule\webserver\l_hasherror.gif
   • %Program Files%\eMule\webserver\l_homepage.gif
   • %Program Files%\eMule\webserver\l_info.gif
   • %Program Files%\eMule\webserver\l_logout.gif
   • %Program Files%\eMule\webserver\l_none.gif
   • %Program Files%\eMule\webserver\l_options.gif
   • %Program Files%\eMule\webserver\l_pause.gif
   • %Program Files%\eMule\webserver\l_reboot.gif
   • %Program Files%\eMule\webserver\l_remove.gif
   • %Program Files%\eMule\webserver\l_rename.gif
   • %Program Files%\eMule\webserver\l_resume.gif
   • %Program Files%\eMule\webserver\l_search.gif
   • %Program Files%\eMule\webserver\l_server.gif
   • %Program Files%\eMule\webserver\l_shared.gif
   • %Program Files%\eMule\webserver\l_showcat.gif
   • %Program Files%\eMule\webserver\l_shutdown.gif
   • %Program Files%\eMule\webserver\l_sources_0.gif
   • %Program Files%\eMule\webserver\l_sources_10.gif
   • %Program Files%\eMule\webserver\l_sources_25.gif
   • %Program Files%\eMule\webserver\l_sources_5.gif
   • %Program Files%\eMule\webserver\l_sources_50.gif
   • %Program Files%\eMule\webserver\l_static.gif
   • %Program Files%\eMule\webserver\l_stop.gif
   • %Program Files%\eMule\webserver\l_timer.gif
   • %Program Files%\eMule\webserver\l_timer_off.gif
   • %Program Files%\eMule\webserver\l_uparrow.gif
   • %Program Files%\eMule\webserver\l_updoublearrow.gif
   • %Program Files%\eMule\webserver\l_users.gif
   • %Program Files%\eMule\webserver\l_version.gif
   • %Program Files%\eMule\webserver\main_bg.gif
   • %Program Files%\eMule\webserver\main_menubg.gif
   • %Program Files%\eMule\webserver\main_topbar.gif
   • %Program Files%\eMule\webserver\main_topbardarker.gif
   • %Program Files%\eMule\webserver\main_topbarseperator.gif
   • %Program Files%\eMule\webserver\m_category.gif
   • %Program Files%\eMule\webserver\m_catprio.gif
   • %Program Files%\eMule\webserver\m_clearcompleted.gif
   • %Program Files%\eMule\webserver\paused.gif
   • %Program Files%\eMule\webserver\p_black.gif
   • %Program Files%\eMule\webserver\p_blue1.gif
   • %Program Files%\eMule\webserver\p_blue2.gif
   • %Program Files%\eMule\webserver\p_blue3.gif
   • %Program Files%\eMule\webserver\p_blue4.gif
   • %Program Files%\eMule\webserver\p_blue5.gif
   • %Program Files%\eMule\webserver\p_blue6.gif
   • %Program Files%\eMule\webserver\p_green.gif
   • %Program Files%\eMule\webserver\p_greenpercent.gif
   • %Program Files%\eMule\webserver\p_red.gif
   • %Program Files%\eMule\webserver\p_yellow.gif
   • %Program Files%\eMule\webserver\qs_con.jpg
   • %Program Files%\eMule\webserver\qs_down.jpg
   • %Program Files%\eMule\webserver\qs_up.jpg
   • %Program Files%\eMule\webserver\qs_user.jpg
   • %Program Files%\eMule\webserver\red.gif
   • %Program Files%\eMule\webserver\stalled.gif
   • %Program Files%\eMule\webserver\stats_0.gif
   • %Program Files%\eMule\webserver\stats_1.gif
   • %Program Files%\eMule\webserver\stats_10.gif
   • %Program Files%\eMule\webserver\stats_11.gif
   • %Program Files%\eMule\webserver\stats_12.gif
   • %Program Files%\eMule\webserver\stats_13.gif
   • %Program Files%\eMule\webserver\stats_14.gif
   • %Program Files%\eMule\webserver\stats_15.gif
   • %Program Files%\eMule\webserver\stats_16.gif
   • %Program Files%\eMule\webserver\stats_17.gif
   • %Program Files%\eMule\webserver\stats_2.gif
   • %Program Files%\eMule\webserver\stats_3.gif
   • %Program Files%\eMule\webserver\stats_4.gif
   • %Program Files%\eMule\webserver\stats_5.gif
   • %Program Files%\eMule\webserver\stats_6.gif
   • %Program Files%\eMule\webserver\stats_7.gif
   • %Program Files%\eMule\webserver\stats_8.gif
   • %Program Files%\eMule\webserver\stats_9.gif
   • %Program Files%\eMule\webserver\stats_back.gif
   • %Program Files%\eMule\webserver\stats_con.gif
   • %Program Files%\eMule\webserver\stats_down.gif
   • %Program Files%\eMule\webserver\stats_hidden.gif
   • %Program Files%\eMule\webserver\stats_space.gif
   • %Program Files%\eMule\webserver\stats_up.gif
   • %Program Files%\eMule\webserver\stats_visible.gif
   • %Program Files%\eMule\webserver\stopped.gif
   • %Program Files%\eMule\webserver\transparent.gif
   • %Program Files%\eMule\webserver\t_complete.gif
   • %Program Files%\eMule\webserver\t_completing.gif
   • %Program Files%\eMule\webserver\t_connecting.gif
   • %Program Files%\eMule\webserver\t_downloading.gif
   • %Program Files%\eMule\webserver\t_error.gif
   • %Program Files%\eMule\webserver\t_hashing.gif
   • %Program Files%\eMule\webserver\t_next.gif
   • %Program Files%\eMule\webserver\t_paused.gif
   • %Program Files%\eMule\webserver\t_stalled.gif
   • %Program Files%\eMule\webserver\t_stopped.gif
   • %Program Files%\eMule\webserver\t_uploading.gif
   • %Program Files%\eMule\webserver\t_waiting.gif
   • %Program Files%\eMule\webserver\t_waitinghash.gif
   • %Program Files%\eMule\webserver\waiting.gif
   • %Program Files%\eMule\webserver\waitinghash.gif
   • %Program Files%\eMule\webserver\yellow.gif
   • %Program Files%\eMule\Uninstall.exe
   • %Desktop%\eMule.lnk
   • %Start Menu%\Programs\eMule\eMule.lnk
   • %Start Menu%\Programs\eMule\LinkCreator.lnk
   • %Start Menu%\Programs\eMule\Uninstall eMule.lnk
   • %Application Data%\csiqfbcb.dat
   • %User Temp%\csiqfbcbpi.tmp
   • %Application Data%\csiqfbcb_m2s.xml
   • %Application Data%\csiqfbcb_m2s.zl
   • %Application Data%\csiqfbcb_s2m.zl
   • %Application Data%\csiqfbcb_s2m.xml
   • %User Temp%\csiqfbcbup.tmp
   • %User Temp%\csiqfbcbpic.tmp
   • %Application Data%\csiqfbcb_navps.dat
   • %Program Files%\eMule\config\cryptkey.dat
   • %Program Files%\eMule\downloads.tmp
   
   Note: To do a search for the following files, right-click Start then click Search... or Find..., depending on the version of Windows you are running. For each file to be deleted, type its file name in the Named input box. In the Look In drop-down list, select My Computer, then press Enter.
2. Once located, select the file then press SHIFT+DELETE to permanently delete the file.
3. Repeat the said steps for all files listed.

To delete malware/grayware folders:

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   
   • %System Root%\DOCUME~1
   • %System Root%\DOCUME~1\ADMINI~1
   • %User Profile%\LOCALS~1
   • %User Temp%\nsw3.tmp
   • %Program Files%\eMule
   • %Program Files%\eMule\config
   • %Program Files%\eMule\lang
   • %Program Files%\eMule\webserver
   • %Program Files%\eMule\Incoming
   • %Program Files%\eMule\Temp
   • %Start Menu%\Programs\eMule
   • %Program Files%\eMule\skins
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
5. Repeat the said steps for all folders listed.