Ransomware Spotlight: Clop
We take a closer look at the operations of Clop, a prolific ransomware family that has gained notoriety for its high-profile attacks. We review this ransomware group’s constantly changing schemes and discuss how companies can shore up defenses against this threat.
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(Last update: August 31, 2023) Clop (sometimes stylized as “Cl0p”) has been one of the most prolific ransomware families in the past three years. It has gained infamy for compromising high-profile organizations in various industries worldwide using multilevel extortion techniques that resulted in huge payouts estimated at US$500 million as of November 2021. In concerted efforts to dismantle ransomware cartels, a global coalition across five continents that involved law enforcement and private partners led to the arrests in Ukraine of six suspected Clop members in June 2021.
While the arrests in Ukraine might have dealt a big blow to Clop’s operations, the group’s criminal activities went unabated from 2021 to 2022. Data in 2023 show, however, that there has been a slow down in deployments, seemingly as the group pivots to data stealing and extortion. Reports mentioned that only parts of the ransomware’s operations, such as the server infrastructure used by affiliates to disseminate the malware and the channels used to launder cryptocurrency ransom payments that were illegally obtained, were seized and taken down, respectively.
As enterprises ponder on ways to bolster their security defenses in the post-pandemic era, learning more about potential threats is essential to adopting a proactive cybersecurity approach. In this report, we focus the spotlight on the notorious Clop ransomware’s operations.
History of Clop
Clop evolved as a variant of the CryptoMix ransomware family. In February 2019, security researchers discovered the use of Clop by the threat group known as TA505 when it launched a large-scale spear-phishing email campaign. Clop is an example of ransomware as a service (RaaS) that is operated by a Russian-speaking group. Additionally, this ransomware used a verified and digitally signed binary, which made it look like a legitimate executable file that could evade security detection.
In 2020, it was reported that FIN11 — a financially motivated hacking group — deployed Clop ransomware and threatened their victims to publish exfiltrated data. FIN11 exploited zero-day vulnerabilities in the legacy file transfer appliance (FTA) of Kiteworks (formerly known as Accellion) to infiltrate the network of the victims. It then aimed to deliver the Clop ransomware as its payload and steal data as well. Researchers also discovered that the group used a specific web shell that was referred to as “DEWMODE” to exfiltrate stolen information from its victims.
Researchers found two groups of malicious actors that have known connections to FIN11 and identified them as UNCA2546 and UNCA2582. These were also the groups responsible for the massive attacks on Kiteworks users.
The operators behind Clop made their first attempt at using the double extortion scheme in April 2020 when they publicized the data of a pharmaceutical company on their leak site. Clop’s dedicated leak site hosts its list of victims, which has markedly grown since its launch. Over time, the gang’s extortion tactics have become more sophisticated and thus more destructive.
In November 2021, security researchers detected malicious activity by Clop operators that exploited a SolarWinds Serv-U vulnerability to breach corporate networks and deliver the Clop ransomware as a payload. The Serv-U Managed File Transfer and Serv-U Secure FTP remote code execution (RCE) vulnerability, tracked as CVE-2021-35211, allowed RCE on the vulnerable server with elevated privileges.
A maritime services giant with headquarters in Singapore also fell prey to Clop. In November 2021, it was reported that Clop breached its IT systems to steal classified proprietary commercial information and employee data that included bank account details, payroll information, passports, email addresses, and internal correspondence, among others.
In October 2022, Microsoft Security reported that DEV-0950, a ransomware group that appears to be associated with the cybercriminal group FIN11 (aka TA505), distributed Clop in a campaign that targeted one of the victims of the Raspberry Robin worm.
An overview of Clop operations
The Clop ransomware appends the “.ClOP” (“Clop” spelled with a small “L”) extension to the files it encrypts. Researchers also discovered that Clop targets a victim’s entire network instead of just individual computers. This is made possible by hacking into the Active Directory (AD) server before the ransomware infection to determine the system’s Group Policy. This allows the ransomware to persist in the endpoints even after incident responders have already cleaned them up.
Previous attacks by the TA505 group saw the delivery of the Clop malware as the final stage of its payload in massive phishing campaigns. The malicious actors would send spam emails with HTML attachments that would redirect recipients to a macro-enabled document such as an XLS file used to drop a loader named Get2. This loader facilitates the download of various tools such as SDBOT, FlawedAmmyy, and Cobalt Strike. Once the malicious actors intrude into the system, they proceed to reconnaissance, lateral movement, and exfiltration to set the stage for deployment of the Clop ransomware.
The operators behind Clop coerce their victims by sending out emails in a bid for negotiations. They also resort to more severe threats such as publicizing and auctioning off the stolen information on their data leak site “Cl0p^_-Leaks” if their messages are ignored. They have also gone to the extent of using quadruple extortion techniques, which have involved going after top executives and customers to pressure companies into settling the ransom.
Having established itself well in the world of cybercrime, the Clop ransomware gang is deemed as a trendsetter for its ever-changing tactics, techniques, and procedures (TTPs). Indeed, the group’s Kiteworks FTA exploits set a new trend as these significantly pulled up the average ransom payments for the first quarter of 2021. A report that cited Coveware’s findings revealed that the average ransomware payments significantly went up to US$220,298, which is an increase of 43%. It also said that the median ransom payment increased sharply to US$78,398 from US$49,459, which translates to a 60% hike.
Recent Clop activities
The Clop ransomware gang also claimed to have targeted 130 organizations who were victims of the Fortra GoAnywhere MFT vulnerability over a month-long period in March 2023. Although Clop ransomware actors did not share specific details on how they exploited the vulnerability, security researcher Florian Hauser published proof-of-concept code on it, while Fortra released an emergency patch shortly after.
Meanwhile, in April 2023, Microsoft attributed the exploitation of CVE-2023-27350 to the Clop and LockBit ransomware gangs. CVE-2023-27350 is a vulnerability in the widely used print management software solution PaperCut that was disclosed via Trend Micro's Zero Day Initiative (ZDI),™ as covered in ZDI-23-233. According to Microsoft, the threat actor abused the vulnerability to deploy the Truebot malware and ultimately, the Clop and LockBit ransomware families to steal critical company information.
In May of this year, it was reported that FIN7 (aka Sangria Tempest) used the POWERTRASH malware to launch the Lizar toolkit in a series of that started in April 2023. The cybercrime group used the backdoor to take hold of and laterally move within the victim’s network and finally, distribute the Clop ransomware on compromised machines.
Since May 2023, the group continuously exploited critical zero-day vulnerabilities in file transfer software MOVEit Transfer and MOVEit Cloud via CVE-2023-24362 and CVE-2023-35036, to compromise a number of private and public organizations from various industries. While the company was able to immediately deploy workarounds, Clop exploited these openings to get into vulnerable systems and networks to exfiltrate sensitive data. Researchers and analysts have noted that no ransomware payloads were observed from these attacks, but that the group were focused more on extortion and threatened these high value targets with publishing sensitive and proprietary information. An additional SQL injection security gap still awaiting a CVE assignment and a patch also surfaced in June, which the group exploited.
The number of attacks documented to hold systems and information hostage as a routine are going down, which is common among other ransomware groups in recent months. However, the same techniques and skills are being used to compromise vulnerable systems and networks to steal data or extort companies in exchange for keeping these companies’ information confidential.
Top affected countries and industries
In this section, we discuss Trend Micro™ Smart Protection Network™ (SPN) data on detections of Clop attempts to compromise organizations. Our detections reveal that Türkiye had the largest number of attack attempts at 94 followed by Canada with 80 attempts. The rest of the detections are spread across North America, South America, Asia Pacific, Europe, and the Middle East.
Figure 1. 10 countries with the highest number of attack attempts per machine for the Clop ransomware (January 1, 2023 to May 31, 2023)
While other known RaaS operators claim to avoid the healthcare sector as a target out of humanitarian consideration, our detections reveal that this is not the case for Clop as it is still within the gang’s top five targets. The highest number of detections is at 75 in the banking industry, followed by a distant second of 42 detections in the retail sector.
Figure 2. 10 industries with the highest number of attack attempts per machine for the Clop ransomware (January 1, 2023 to May 31, 2023)
Source: Trend Micro Smart Protection Network infrastructure
By breaking down the detections per month, we are able to determine that 2023 saw a sudden increase in Clop attacks in May of the same year at 245 attack attempts, significantly higher than the detections in prior months. Our detections suggest that Clop deployments were implemented at a steady pace from January to April 2023 before surging in May.
Figure 3. Monthly breakdown of detections per machine for the Clop ransomware (January 1, 2023 to May 31, 2023)
Source: Trend Micro Smart Protection Network infrastructure
Targeted regions and industries
according to Clop ransomware’s leak site
This section looks at data based on attacks recorded on the Clop ransomware operators’ leak site. The following data represents organizations successfully infiltrated by Clop ransomware, which have refused to pay the ransom demand as of writing.
Based on a combination of Trend Micro’s open-source intelligence (OSINT) research and investigation of the leak site, Clop ransomware compromised a total of 111 organizations from January to May 2023. Of these, 64 were organizations operating from North America, while 17 were from Europe. Enterprises in Asia, Latin America, the Middle East, and Africa were also compromised.
Figure 4. The distribution by region of Clop ransomware’s victim organization
Source: Clop ransomware’s leak site and Trend Micro’s OSINT research (January 2023 – May 2023)
The United States had the most victim organizations with 54 compromised organizations, while 10 enterprises located in the United Kingdom and Canada were also affected. The next four countries most targeted by threat actors behind Clop are Australia, Colombia, India, and Mexico.
Figure 5. The 10 countries most targeted by the Clop ransomware group
Source: Clop ransomware’s leak site and Trend Micro’s OSINT research (January 2023 – May 2023)
The majority of Clop ransomware victim organizations were large enterprises, followed closely by small- and medium-sized businesses.
Figure 6. The distribution by organization size of Clop ransomware’s victim organizations
Source: Clop ransomware’s leak site and Trend Micro’s OSINT research (January 2023 – May 2023)
Among the identified sectors of Clop ransomware victim organizations, the IT, healthcare, finance, professional services, and retail industries were its top targets.
Figure 7. The 10 industries most targeted by Clop ransomware threat actors
Source: Clop ransomware’s leak site and Trend Micro’s OSINT research (January 2023 – May 2023)
Infection chain and techniques
The Clop ransomware that TA505 first distributed evaded detection by using a binary that was digitally signed and verified to make it seem like a legitimate executable file. The group launched a large volume of spear-phishing emails that were sent to the employees of an organization to trigger the infection process. Figure 4 shows the infection chain.
Figure 8. The first infection chain of TA505
In January 2020, TA505 changed the flow of infection by using SDBOT alone to collect and exfiltrate data to the command-and-control (C&C;) server. Figure 9 shows the modified infection chain.
Figure 9. The modified infection chain of TA505
Figure 10. The infection chain of FIN11
Figure 10 shows the infection chain of FIN11’s exploit of the multiple zero-day vulnerabilities in Kiteworks’ FTA so that it could install a newly discovered web shell, DEWMODE. FIN11 then used this same web shell to exfiltrate data from the FTA and deliver the Clop ransomware as a payload.
Initial Access
The threat actors behind the Clop ransomware use an established network of affiliates to gain initial access and send a large volume of spear-phishing emails to employees of an organization to induce infection. The malicious actors use a compromised RDP to penetrate the system either by attempting to brute-force passwords or by exploiting some known vulnerabilities. The following are the Kiteworks FTA zero-day exploits that they used in early 2021:
- CVE-2021-27101 – SQL injection via a crafted host header
- CVE-2021-27102 – Operating system command execution via a local web service call
- CVE-2021-27103 – SSRF via a crafted POST request
- CVE-2021-27104 – Operating system command execution via a crafted POST request
The ransomware group was reported to have exploited the SolarWinds Serv-U product vulnerability tagged as CVE-2021-35211.
Discovery
Clop’s ransomware toolkit contained several malware types to harvest information:
- FlawedAmmyy remote access trojan (RAT) collects information and attempts to communicate with the C&C; server to enable the download of additional malware components.
- After getting through the AD server, it will download an additional hacking tool, Cobalt Strike.
- SDBOT, another RAT, propagates the infection in many ways, including exploiting vulnerabilities and dropping copies of itself in removable drives and network shares. It is also capable of propagating when shared through peer-to-peer (P2P) networks. Malicious actors use SDBOT as a backdoor to enable other commands and functions to be executed in the compromised computer.
Lateral Movement, Discovery, and Defense Evasion
At this stage, the malware scans for the workgroup information of the machine to distinguish personal machines from enterprise ones. If the workgroup is the default by value, the malware will stop malicious behavior and delete itself. If the AD server domain is returned, a machine gets classified as a corporate machine. The malware attempts to hack the AD server using Server Message Block (SMB) vulnerabilities and using the added downloaded hacking tool Cobalt Strike. Cobalt Strike is a known tool for post-exploitation that has been previously connected to other ransomware families. Meanwhile, TinyMet is used to connect the reverse shell to the C&C; server. The AD server admin account is used to propagate the Clop ransomware to internal network machines. As for SDBOT, it uses application shimming to preserve the continuity of the attack and to avoid detection.
Exfiltration
One attack was observed as using DEWMODE to exfiltrate stolen data.
Impact
The ransomware payload that terminates various Windows services and processes proceeds to its encryption routine.
Additional insights
In the course of monitoring the Clop ransomware group’s activity over the years, we observed that it follows a distinct attack chain or flow: As the attacks on both Accellion FTA and GoAnywhere, as well as the more recent incidents involving the MOVEit zero-day vulnerability show, the ransomware group focuses on finding zero-day vulnerabilities on third-party file transfer applications.
Based on its recent activity, the Clop ransomware group prefers abusing these vulnerabilities to gain initial access, exfiltrate data, and fultimately, deliver its ransomware payload.
In some cases, Clop delivers its payload using tools and malware in its arsenal. Recently, however, the ransomware group appears to be focusing on data breach and extortion.
In January 2020, TA505 changed the flow of infection by using SDBOT alone to collect and exfiltrate data to the command-and-control (C&C;) server. Figure 9 shows the modified infection chain.
MITRE tactics and techniques
| Initial Access | Execution | Persistence | Privilege Escalation | Defense Evasion | Discovery | Lateral Movement | Collection | Command and Control | Exfiltration | Impact |
|---|---|---|---|---|---|---|---|---|---|---|
T1566.001 - Phishing: Spear-phishing attachment Arrives via phishing emails that have Get2 Loader, which will download the SDBot and FlawedAmmy RAT T1190 - Exploit public-facing application T1078 - Valid accounts | T1106 - Native API T1059 - Command and scripting interpreter T1204 - User executionUser execution is needed to carry out the payload from the spear-phishing link/attachments | T1547 - Boot or logon autostart execution Creates registry run entries to execute the ransomware as a service T1543.003 - Create or modify system process: Windows service | T1484.001 - Domain Policy modification: Group Policy modification Uses stolen credentials to access the AD servers to gain administrator privilege and attack other machines within the network T1068 - Exploitation for privilege escalation T1574 - Hijack execution flow | T1036.001 - Masquerading: invalid code signature T1562.001 - Impair defenses: disable or modify tools T1140 - Deobfuscate/Decode files or information T1070.004 - Indicator removal on host: file deletion T1055.001 - Process injection: DLL injection T1202 - Indirect command execution T1070.001 - Indicator removal on host: clear Windows event logs | T1083 - File and directory discovery T1018 - Remote system discovery T1057 - Process discovery T1082 - System information discovery T1012 - Query registry T1063 - Security software discovery | T1570 - Lateral tool transfer T1021.002 - Remote services: SMB/Windows admin shares | T1005 - Data from local system | T1071 - Application Layer Protocol | T1567 - Exfiltration over web service | T1486 - Data encrypted for impact T1490 - Inhibit system recovery |
Summary of malware, tools, and exploits used
Security teams can watch out for the presence of the following malware tools and exploits that are typically used in Clop attacks:
| Initial Entry | Execution | Discovery | Privilege Escalation | Lateral Movement | Command and Control | Defense Evasion | Exfiltration |
|---|---|---|---|---|---|---|---|
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Recommendations
Despite arrests of alleged members of the Clop ransomware cartel in Ukraine in 2021, our detections of this ransomware indicate that the group is still a potential threat and might strike anytime. Moreover, the operators behind Clop are known to regularly change their TTPs, which means that expecting them to sharpen the proverbial saw is par for the course. It is therefore best to stay vigilant and armed with the knowledge that ransomware operators are always waiting for a chance to pounce on their next victim.
To protect systems against similar threats, organizations can establish security frameworks that allocate resources systematically for establishing a strong defense strategy against ransomware.
Here are some best practices that organizations can consider:
Audit and inventory
- Take an inventory of assets and data.
- Identify authorized and unauthorized devices and software.
- Make an audit of event and incident logs.
Configure and monitor
- Manage hardware and software configurations.
- Grant admin privileges and access only when necessary to an employee’s role.
- Monitor network ports, protocols, and services.
- Activate security configurations on network infrastructure devices such as firewalls and routers.
- Establish a software allowlist that only executes legitimate applications.
Patch and update
- Conduct regular vulnerability assessments.
- Perform patching or virtual patching for operating systems and applications.
- Update software and applications to their latest versions.
- To prevent attacks like the Kiteworks FTA exploits, update to and patch the latest version of the FTA to clear the zero-day vulnerabilities that were released by the malicious actors and dedicated to the attack signatures.
Protect and recover
- Implement data protection, backup, and recovery measures.
- Enable multifactor authentication (MFA).
Secure and defend
- Employ sandbox analysis to block malicious emails.
- Deploy the latest versions of security solutions to all layers of the system, including email, endpoint, web, and network.
- Detect early signs of an attack such as the presence of suspicious tools in the system.
- Use advanced detection technologies such as those powered by AI and machine learning.
Train and test
- Regularly train and assess employees on security skills.
- Conduct red-team exercises and penetration tests.
A multilayered approach can help organizations guard the possible entry points into the system (endpoint, email, web, and network). Security solutions that detect malicious components and suspicious behavior could also help protect enterprises.
- Trend Vision One™ enables security teams to continuously identify the attack surface, including known, unknown, managed, and unmanaged cyber assets. It automatically prioritizes risks, including vulnerabilities, for remediation, taking into account critical factors such as the likelihood and impact of potential attacks. Vision One offers comprehensive prevention, detection, and response capabilities backed by AI, advanced threat research, and intelligence. This leads to faster mean time to detect, respond, and remediate, improving the overall security posture and effectiveness.
- Trend Micro Cloud One™ Workload Security protects systems against both known and unknown threats that exploit vulnerabilities. This protection is made possible through techniques such as virtual patching and machine learning.
- Trend Micro™ Deep Discovery™ Email Inspector employs custom sandboxing and advanced analysis techniques to effectively block malicious emails, including phishing emails that can serve as entry points for ransomware.
- Trend Micro Apex One™ offers next-level automated threat detection and response against advanced concerns such as fileless threats and ransomware, ensuring the protection of endpoints.
Indicators of Compromise (IOCs)
The IOCs for this article can be found here. Actual indicators might vary per attack.
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