Mohamed Elnobi
Cloud Cybersecurity Tech Lead at Vodafone
WHAT IS OUR PRIMARY USE CASE?
Trend Vision One™ access supports multiple modules, including endpoint protection, the XDR module, and the Cloud One module, which are the ones that particularly caught our interest.
We have been doing a proof of concept for Trend Vision One to assess its capabilities as a cybersecurity solution. Vodafone is partnering with Trend Micro to offer security services and products to our customers to secure their environments, similar to a SaaS solution. We are exploring it as a partnership opportunity to provide enhanced security solutions to our customers
Trend Vision One's greatest assets are its cloud-based platform and credit-based purchasing system, which eliminate the need for traditional licensing and procurement processes, enabling quick product acquisition within one or two days.
HOW HAS IT HELPED MY ORGANIsATION?
We conducted a POC and tested multiple use cases by downloading malicious files and observing their behavior. Trend Vision One successfully detected and blocked all threats, including malicious files, scripts, and even dormant scripts that later became active. All these threats were stopped at the endpoint level, demonstrating that Trend Vision One effectively defends against malware, ransomware, and malicious scripts.
Trend Vision One incorporates a machine learning agent designed to defend against advanced threats, such as zero-day attacks. This agent monitors endpoints for malicious activity and, if detected, automatically quarantines the affected machine to conduct further analysis.
It employs machine learning to quarantine devices during ransomware attacks, however, this functionality has not yet been tested.
Trend Vision One provides a single console with a unified dashboard that consolidates information from our entire environment.
The single console provides end-to-end visibility into our IT security environment. We tested the endpoint security, and the SDR performed exceptionally well, providing a clear topology and metrics of our environment. This allows us to monitor the status of each node within our network.
The Trend Vision One platform was integrated with a Linux-based Service Engine to facilitate integration with third-party IT security solutions.
Learning to use Trend Vision One was straightforward, thanks to the helpful courses available on their portal and the excellent support provided during product introduction.
Administering Trend Vision One endpoint security is easy through the single console.
We successfully tested Trend Vision One in a hybrid environment, with components deployed both on-premises and in the cloud.
Trend Vision One offers virtual patching to protect against vulnerabilities while vendors develop permanent patches. This is crucial because vendor patches can be delayed, leaving systems exposed. Virtual patching provides immediate protection, acting as a temporary shield until the official fix is released.
Since we are still in the testing phase, we have not yet seen a reduction in viruses or malware. However, we anticipate potential improvements in security operations across hybrid environments if implemented fully.
WHAT IS MOST VALUABLE?
Trend Vision One's greatest assets are its cloud-based platform and credit-based purchasing system, which eliminate the need for traditional licensing and procurement processes, enabling quick product acquisition within one or two days. Trend's strong reputation and excellent threat intelligence further enhance the platform's value. The analytics are also good, particularly the XDR and cloud assessment tools, which correlate logs and information to consolidate alerts for the SOC team.
WHAT NEEDS IMPROVEMENT?
One area that requires improvement is the installation process of the agents, as it is not seamless. The installation sometimes requires multiple troubleshooting steps and is not straightforward.
FOR HOW LONG HAVE I USED THE SOLUTION?
We have been conducting the POC of Trend Vision One for approximately three to four months.
WHAT DO I THINK ABOUT THE STABILITY OF THE SOLUTION?
There were no major issues with stability, no bugs, glitches, or errors, except for the challenges faced with agent installation. I rate the stability of Trend Vision One eight out of ten.
WHAT DO I THINK ABOUT THE SCALABILITY OF THE SOLUTION?
I rate the scalability of Trend Vision One ten out of ten.
The analytics are also good, particularly the XDR and cloud assessment tools, which correlate logs and information to consolidate alerts for the SOC team.
HOW ARE CUSTOMER SERVICE AND SUPPORT?
We did not engage with customer support during the POC phase, so we cannot provide feedback on that aspect at this time.
HOW WOULD YOU RATE CUSTOMER SERVICE AND SUPPORT?
Positive
WHICH SOLUTION DID I USE PREVIOUSLY AND WHY DID I SWITCH?
For endpoint protection, we have used Microsoft Defender and Cortex XDR. We encountered issues with those solutions, but Trend Vision One seemed to address these concerns effectively.
HOW WAS THE INITIAL SETUP?
The initial setup was not complex. The prerequisites were set first, allowing integration to be completed in about a week.
WHAT'S MY EXPERIENCE WITH PRICING, SETUP COST, AND LICENSING?
The pricing is mid-range, neither cheap nor overly expensive. The cost is considered fairly priced.
For endpoint protection, we have used Microsoft Defender and Cortex XDR. We encountered issues with those solutions, but Trend Vision One seemed to address these concerns effectively.
WHAT OTHER ADVICE DO I HAVE?
I would rate Trend Vision One nine out of ten.
Our team from our organisation includes three members involved in the POC testing.
I recommend Trend Vision One to other users based on our experience during the POC phase.
WHICH DEPLOYMENT MODEL ARE YOU USING FOR THIS SOLUTION?
Private Cloud
IF PUBLIC CLOUD, PRIVATE CLOUD, OR HYBRID CLOUD, WHICH CLOUD PROVIDER DO YOU USE?
Microsoft Azure
Get started with Trend today