Customer Experience

Mount Pleasant School District accelerates at-home learning, secures district’s future … with the

HUMAN TOUCH

Protecting student data | Providing peace of mind | Empowering learning

Noe Arzate Photo

01

The insight

When Mount Pleasant Independent School District needed to offer temporary virtual education programs during the pandemic, Noe Arzate required advanced protection for his students and faculty. Trend Micro provided him with a comprehensive cybersecurity strategy and much more.

Chief Technology Officer, Mount Pleasant Independent School District
Noe Arzate

I’m impressed with the support Trend Micro offers. If I need assistance quickly, I know I can reach someone who knows us, understands our systems, and can help.”

Noe Arzate

Chief Technology Officer, Mount Pleasant Independent School District

02

The experience

Thanks to his team of dedicated Trenders, Arzate was able to easily navigate technical challenges, receiving prompt and thorough answers to all his questions during the implementation process. This positive experience assured him that the District was taking the best course of action to protect student data during COVID-19 restrictions.

On a security project with another vendor, it took two weeks just to get our project manager’s contact information. Our experience with Trend Micro was completely different, and that’s very refreshing.”

Noe Arzate

Chief Technology Officer, Mount Pleasant Independent School District

Adam Gouge Photo

03

The Trender

Trender Adam Gouge provided Arzate with his personal mobile number and encouraged him to reach out if any questions arose during and after the implementation — during office hours or even on weekends.

Regional Technical Leader
Adam Gouge

Adam was extremely resourceful, helpful, and patient with me. Adam’s assistance during implementation was impressive.”

Noe Arzate

Chief Technology Officer, Mount Pleasant Independent School District

Fast Facts

Safeguards student and faculty data

Knowing that sensitive data is protected — behind the scenes by a team of Trenders — gives Arzate and Mount Pleasant School District members peace of mind.

Keeps the district on the cutting edge

A technology trailblazer, Arzate took Mount Pleasant School District beyond next-generation security by implementing advanced detection, enforcement, and remediation.

Supports safe student learning

When students moved to online learning, due to the COVID-19 pandemic, Trend Micro™ TippingPoint™ helped Arzate ensure his district’s endpoints were detected in real time.

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