Trend Micro Unmasks Global “Task Scam” Industry

SYDNEY, August 20, 2025 – Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global leader in cybersecurity, today released new research revealing the mechanics and scale of a rapidly growing fraud model known as "task scams": sophisticated online job scams that lure victims into repetitive digital tasks and systematically strip them of funds through escalating deposit demands.

To read the full report, Unmasking Task Scams, visit: https://www.trendmicro.com/vinfo/au/security/news/cybercrime-and-digital-threats/unmasking-task-scams-to-prevent-financial-fallout-from-fraud

Ashley Millar, Director, Consumer Education and Marketing at Trend: “Task scams are now one of the most financially and psychologically damaging cybercrime threats individuals face today. The infrastructure enabling them, from domain registrars to SMS blasting services, requires immediate attention. Meanwhile, organisations can reduce risk by making their recruitment practices transparent and educating job seekers on how to identify legitimate communications.”

Trend’s new research uncovers a sprawling global criminal infrastructure that impersonate legitimate companies, exploit trusted communications channels, and prey on job seekers using gamification techniques. Trend reports that scammers are transferring millions via cryptocurrency wallets, with victims losing between hundreds and hundreds of thousands of dollars each.

Modern scam tactics are highly targeted and designed to go undetected.  In a recent global study of over 6,500 consumers conducted by Trend, 39% reported becoming aware of being a scam victim only after losing a significant amount of money.

The report includes firsthand engagements with scammers, infrastructure mapping of malicious websites, and forensic analysis of associated cryptocurrency wallets. In one case, a single wallet received over $187,000 USD in less than two months. Another wallet was linked to more than $1.2 million in transactions.

Key findings include:

• Impersonation of real companies including staffing firms and digital marketing agencies.
• Gamified scam platforms with VIP levels, reward streaks, and achievement incentives.
• Widespread use of SMS, WhatsApp, Telegram, and fake websites to establish legitimacy.
• Domain registrations linked to high-risk registrars, with hundreds of lookalike domains identified.
• Cryptocurrency payments that obscure financial trails and facilitate international money laundering.

Victims report a high emotional toll, often describing behaviours akin to gambling addiction. In some cases, task scams are linked to larger criminal operations that include forced scam labour and human trafficking in Southeast Asia, though such ties are not confirmed in every case.

Using Trend Micro ScamCheck with Scam Radar can help users recognise early on when they are being targeted by a scammer. An industry first, Scam Radar offers real-time protection by identifying scam tactics utilised by cybercriminals as they happen, alerting users and empowering them to take action before any harm is done.

The latest version of Trend Micro ScamCheck is available on the Apple App Store and Google Play.