Industry
Information technology,
professional services
Employees
130+
Region
Asia Pacific
IT environment
Hardware, operating systems, applications, environments
TrendAI Vision One™ Solutions:
THE CHALLENGE
Complexity slowing response, and multiple-console mayhem
A trusted global leader in managed security services, Eventus combines a solid security operations platform, extensive expertise, and industry-standard best practices to protect their customers against cyberattacks. As a startup services provider, They identified a growing need for security operations center as a service (SOCaaS).
The team juggles multiple customer SOCs, acting as an extension of customers’ in-house capabilities or as a completely outsourced unit. This requires switching between multiple consoles and platforms to monitor and manage technology assets. Eventus also needs to reduce the mean time to respond, repair, resolve, and recover assets in the event of an attack and leverage human intelligence on top of its security services.
“We strongly believe in human intelligence. Security solutions are good for detecting, protecting, and alerting various security threats, but human threat investigation is something we also want to drive,” says Jay Thakker, Director of Solution Engineering at Eventus.
“With TrendAI Vision One™, our SOC analysts have a multi-tenant view. We primarily use one platform and we can easily switch to different customer views without opening multiple consoles.”
Jay Thakker
Director, Solution Engineering, Eventus
THE SOLUTION
Unified, multi-tenant risk management accelerated by TrendAI Vision One™
Eventus chose TrendAI™ to provide the technology foundation, including XDR-powered SOCaaS. This was part of their transformation from a TrendAI™ reseller to a MSSP, offering this service along with breach attack simulations, red teaming, security assessments, and penetration testing. The depth and breadth of solutions from TrendAI™ empowers them to reduce risk.
MSSPs like Eventus gain AI-driven security orchestration, automation, and response capabilities with TrendAI Vision One™, offering seamless integrations with hundreds of leading security providers. Through a unified, industry-leading AI security platform, the team also boosts efficiency through log ingestion and alerting rules based on log analytics. “We now have ample time for investigation. The enrichment and response part is completely automated with playbooks,” says Thakker.
Eventus also uses the end-to-end technology provided by TrendAI™ to manage incident response cases for powerful cross-layered correlation with XDR. “As a provider that prides itself on differentiating through services, we can now showcase the Cyber Risk Index score to our customers and highlight what needs to be done to patch vulnerabilities, offering increased transparency,” says Thakker. “Our team also is an early adopter of the powerful generative AI analytics capabilities, which is further accelerating the performance and productivity of our users.”
We have reduced our customers’ mean time to detect (MTTD) and mean time to respond (MTTR) ratio for incidents down from weeks to hours”
Director, Solution Engineering, Eventus
Jay Thakker
RESULTS
Prioritized risk, faster action, and simplified security operations
Eventus has enhanced their SOC efficiency by automating simple tasks and filtering out false positives with TrendAI Vision One™, as well as sped up detection rates. They’ve also been able to free up analysts to focus on more strategic work, such as investigating or proactively searching for threats, all while managing cases, responding to cases and tickets, and resolving incidents more quickly and efficiently. And if a customer already has an XDR solution in place, Eventus can now onboard in two days instead of weeks.
“The technology does the mundane work, and the analysts focus on the strategy, which is more timeconsuming,” says Thakker. “TrendAI has sped up the process so SOC analysts can use their time more efficiently. We have reduced our customers’ mean time to detect (MTTD) and mean time to respond (MTTR) ratio for incidents down from weeks to hours.”
Eventus plans to keep augmenting the security services they provide to customers, including offering threat intel services, dark web monitoring, and brand monitoring. The company is also experimenting with incubating zero-trust as part of its SOCaaS offerings, all through TrendAI Vision One™. “We are deeply and heavily invested with TrendAI. For us, TrendAI is like family. We are continuously hiring TrendAI professionals, and we are training TrendAI professionals internally,” says Thakker.
ABOUT TRENDAI™
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities to infrastructure to data.
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