The security of health data, an issue of digital transformation As health systems across the world are targeted by unprecedented cyber-attacks, data security is a critical issue in eHealth today.
“We are providing messaging to member institutions in the Lorraine region, but the open source anti-spam solution that was introduced a few years ago no longer met our needs for performance, threat detection, and exploitation.” Says Alex Di Fabio, Télésanté Project Manager and Service Center Manager, GCS Télésanté Lorraine.
The messaging faced recurring attacks that required Télésanté to quickly strengthen the users’ protection. With the development of new ransomware-type threats, the open source security solution encountered filtering difficulties that created challenges in terms of responsiveness and administration.
“Faced with an increase of spam, we experienced a large increase of bandwidth consumption along with a lack of flexibility with the administration, and difficulties with updates; our members had the choice to keep their current messaging in place or outsource it to Télésanté Lorraine”, continues Alex Di Fabio.
The increase in the messaging system and the complexity of the infrastructure with the addition of new servers, prompted the group to search for a new security solution. They required a solution suitable for the evolving healthcare sector, offering strong protection against spam and phishing attempts, while allowing administrative delegation at each member institution.
“Our desire was to reduce human resources for internal teams and local referrals in institutions and technical expenses (bandwidth, server load) while facilitating administration for members in an approach that was more preventative than curative”, confirms Alex Di Fabio.