PUA.Win32.Bundler.SS

To terminate the malware/grayware/spyware process:

1. Scan your computer with your Trend Micro product and take note of the name of the malware/grayware/spyware detected.
2. Open Windows Task Manager. To do this, press CTRL+SHIFT+ESC.
3. View the list of all running programs. To do this:
   • For Windows 7 and Server 2008 (R2) users, click the Processes tab.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, click the Details tab.
4. In the list of running programs, locate a malware/grayware/spyware file detected earlier.
5. Select the detected files, then press either the End Task or the End Process button, depending on the version of Windows you are using.
6. Do the same for the remaining detected malware/grayware/spyware files in the list of running programs.
7. To check if the malware/grayware/spyware process has been terminated, close Task Manager, and then open it again.
8. Close Task Manager.

To delete the registry value this malware/grayware created:

1. Open Registry Editor.
   » For Windows 7 and Windows Server 2008 (R2) users, click the Start button, type regedit in the Search input field then press Enter.
   » For Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2) users, right-click on the lower-left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Shell Extensions>Cached
3. In the right panel, locate and delete the entry:
   {random string} = "\x01\x00\x00\x00\x00\x00\x00\x00\xbb\xf9\x8e\xecbr\xd5\x01"
4. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}
5. In the right panel, locate and delete the entry:
   (Default) = "JScript Language"
6. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>ProgID
7. In the right panel, locate and delete the entry:
   (Default) = "JScript"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>InprocServer32
9. In the right panel, locate and delete the entry:
   (Default) = "%System%\jscript.dll"
10. Again In the right panel, locate and delete the entry:
    ThreadingModel = "Both"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript.Compact Author
12. In the right panel, locate and delete the entry:
    (Default) = "JScript Language Authoring"
13. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript.Compact Author>CLSID
14. In the right panel, locate and delete the entry:
    (Default) = "{{GUID}}"
15. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.2 AuthorJavaScript1.3 Author
16. In the right panel, locate and delete the entry:
    (Default) = "JScript Language Authoring"
17. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.2 AuthorJavaScript1.3 Author>CLSID
18. In the right panel, locate and delete the entry:
    (Default) = "{{GUID}}"
19. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>ECMAScript Author
20. In the right panel, locate and delete the entry:
    (Default) = "JScript Language Authoring"
21. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>ECMAScript Author>CLSID
22. In the right panel, locate and delete the entry:
    (Default) = "{{GUID}}"
23. Again In the right panel, locate and delete the entry:
    (Default) = "JScript Language Authoring"
24. Again In the right panel, locate and delete the entry:
    (Default) = "JScript Author"
25. Again In the right panel, locate and delete the entry:
    (Default) = "JScript Language Encoding"
26. Again In the right panel, locate and delete the entry:
    (Default) = "JScript.Encode"
27. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript.Compact
28. In the right panel, locate and delete the entry:
    (Default) = "JScript Compact Profile (ECMA 327)"
29. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript.Compact>CLSID
30. In the right panel, locate and delete the entry:
    (Default) = "{{GUID}}"
31. Again In the right panel, locate and delete the entry:
    (Default) = "JScript Compact Profile (ECMA 327)"
32. Again In the right panel, locate and delete the entry:
    (Default) = "JScript.Compact"
33. Again In the right panel, locate and delete the entry:
    (Default) = "HtmlDlgHelper Class"
34. Again In the right panel, locate and delete the entry:
    (Default) = "HtmlDlgHelper.HtmlDlgHelper.1"
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>VersionIndependentProgID
36. In the right panel, locate and delete the entry:
    (Default) = "HtmlDlgHelper.HtmlDlgHelper"
37. Again In the right panel, locate and delete the entry:
    (Default) = "%System%\mshtmled.dll"
38. Again In the right panel, locate and delete the entry:
    ThreadingModel = "Apartment"
39. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>ToolboxBitmap32
40. In the right panel, locate and delete the entry:
    (Default) = "%System%\mshtmled.dll, 1"
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>MiscStatus
42. In the right panel, locate and delete the entry:
    (Default) = "0"
43. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>MiscStatus>1
44. In the right panel, locate and delete the entry:
    (Default) = "131473"
45. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>TypeLib
46. In the right panel, locate and delete the entry:
    (Default) = "{{GUID}}"
47. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Wow6432Node>CLSID>{{GUID}}>Version
48. In the right panel, locate and delete the entry:
    (Default) = "1.0"
49. Again In the right panel, locate and delete the entry:
    (Default) = "HtmlDlgSafeHelper Class"
50. Again In the right panel, locate and delete the entry:
    (Default) = "HtmlDlgSafeHelper.HtmlDlgSafeHelper.1"
51. Again In the right panel, locate and delete the entry:
    (Default) = "HtmlDlgSafeHelper.HtmlDlgSafeHelper"
52. Again In the right panel, locate and delete the entry:
    (Default) = "1.1"
53. Close Registry Editor.

To restore registry values this malware/grayware modified:

1. Open Registry Editor. To do this:
   
   • On Windows 7 and Server 2008 (R2):
     Click the Start button, type REGEDIT in the Search input field then press Enter.
   • On Windows 8, 8.1, 10, and Server 2012 (R2):
     Right-click on the lower left corner of the screen and click Run, type REGEDIT in the Run input field, and then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript
3. In the right panel, locate the registry value:
   (Default) = "JScript Language"
4. Right-click on the value name and choose Modify. Change the value data of this entry to:
   (Default) = "JScript Language"
5. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript>CLSID
6. In the right panel, locate the registry value:
   (Default) = "{{GUID}}"
7. Right-click on the value name and choose Modify. Change the value data of this entry to:
   (Default) = "{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}"
8. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SOFTWARE>Classes>LiveScript
9. In the right panel, locate the registry value:
   (Default) = "JScript Language"
10. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language"
11. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>LiveScript>CLSID
12. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
13. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}"
14. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript
15. In the right panel, locate the registry value:
    (Default) = "JScript Language"
16. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language"
17. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript>CLSID
18. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
19. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}"
20. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.1
21. In the right panel, locate the registry value:
    (Default) = "JScript Language"
22. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language"
23. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.1>CLSID
24. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
25. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}"
26. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.2
27. In the right panel, locate the registry value:
    (Default) = "JScript Language"
28. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language"
29. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.2>CLSID
30. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
31. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}"
32. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.3
33. In the right panel, locate the registry value:
    (Default) = "JScript Language"
34. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language"
35. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.3>CLSID
36. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
37. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}"
38. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>ECMAScript
39. In the right panel, locate the registry value:
    (Default) = "JScript Language"
40. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language"
41. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>ECMAScript>CLSID
42. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
43. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}"
44. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Component Categories>{F0B7A1A1-9847-11CF-8F20-00805F2CD064}
45. In the right panel, locate the registry value:
    409 = "Active Scripting Engine"
46. Right-click on the value name and choose Modify. Change the value data of this entry to:
    409 = "Active Scripting Engine"
47. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Component Categories>{F0B7A1A2-9847-11CF-8F20-00805F2CD064}
48. In the right panel, locate the registry value:
    409 = "Active Scripting Engine with Parsing"
49. Right-click on the value name and choose Modify. Change the value data of this entry to:
    409 = "Active Scripting Engine with Parsing"
50. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript Author
51. In the right panel, locate the registry value:
    (Default) = "JScript Language Authoring"
52. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language Authoring"
53. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript Author>CLSID
54. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
55. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}"
56. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>LiveScript Author
57. In the right panel, locate the registry value:
    (Default) = "JScript Language Authoring"
58. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language Authoring"
59. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>LiveScript Author>CLSID
60. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
61. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}"
62. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript Author
63. In the right panel, locate the registry value:
    (Default) = "JScript Language Authoring"
64. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language Authoring"
65. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript Author>CLSID
66. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
67. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}"
68. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.1 Author
69. In the right panel, locate the registry value:
    (Default) = "JScript Language Authoring"
70. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language Authoring"
71. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JavaScript1.1 Author>CLSID
72. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
73. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}"
74. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Component Categories>{0AEE2A92-BCBB-11D0-8C72-00C04FC2B085}
75. In the right panel, locate the registry value:
    409 = "Active Scripting Engine with Authoring"
76. Right-click on the value name and choose Modify. Change the value data of this entry to:
    409 = "Active Scripting Engine with Authoring"
77. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript.Encode
78. In the right panel, locate the registry value:
    (Default) = "JScript Language Encoding"
79. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "JScript Language Encoding"
80. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>JScript.Encode>CLSID
81. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
82. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{f414c262-6ac0-11cf-b6d1-00aa00bbbb58}"
83. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>Component Categories>{F0B7A1A3-9847-11CF-8F20-00805F2CD064}
84. In the right panel, locate the registry value:
    409 = "Active Scripting Engine with Encoding"
85. Right-click on the value name and choose Modify. Change the value data of this entry to:
    409 = "Active Scripting Engine with Encoding"
86. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgHelper.HtmlDlgHelper.1
87. In the right panel, locate the registry value:
    (Default) = "HtmlDlgHelper Class"
88. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "HtmlDlgHelper Class"
89. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgHelper.HtmlDlgHelper.1>CLSID
90. In the right panel, locate the registry value:
    (Default) = "{{GUID}}"
91. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "{3050f4e1-98b5-11cf-bb82-00aa00bdce0b}"
92. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgHelper.HtmlDlgHelper
93. In the right panel, locate the registry value:
    (Default) = "HtmlDlgHelper Class"
94. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "HtmlDlgHelper Class"
95. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgHelper.HtmlDlgHelper>CurVer
96. In the right panel, locate the registry value:
    (Default) = "HtmlDlgHelper.HtmlDlgHelper.1"
97. Right-click on the value name and choose Modify. Change the value data of this entry to:
    (Default) = "HtmlDlgHelper.HtmlDlgHelper.1"
98. In the left panel, double-click the following:
    HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgSafeHelper.HtmlDlgSafeHelper.1
99. In the right panel, locate the registry value:
    (Default) = "HtmlDlgSafeHelper Class"
100. Right-click on the value name and choose Modify. Change the value data of this entry to:
     (Default) = "HtmlDlgSafeHelper Class"
101. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgSafeHelper.HtmlDlgSafeHelper.1>CLSID
102. In the right panel, locate the registry value:
     (Default) = "{{GUID}}"
103. Right-click on the value name and choose Modify. Change the value data of this entry to:
     (Default) = "{3050f819-98b5-11cf-bb82-00aa00bdce0b}"
104. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgSafeHelper.HtmlDlgSafeHelper
105. In the right panel, locate the registry value:
     (Default) = "HtmlDlgSafeHelper Class"
106. Right-click on the value name and choose Modify. Change the value data of this entry to:
     (Default) = "HtmlDlgSafeHelper Class"
107. In the left panel, double-click the following:
     HKEY_LOCAL_MACHINE>SOFTWARE>Classes>HtmlDlgSafeHelper.HtmlDlgSafeHelper>CurVer
108. In the right panel, locate the registry value:
     (Default) = "HtmlDlgSafeHelper.HtmlDlgSafeHelper.1"
109. Right-click on the value name and choose Modify. Change the value data of this entry to:
     (Default) = "HtmlDlgSafeHelper.HtmlDlgSafeHelper.1"
110. Close Registry Editor.

To manually delete a malware/grayware file from an affected system:

•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\ish24046925\images\Progress.png
   • %User Temp%\ish24050466\images\Close.png
   • %User Temp%\016EED3D.log
   • %User Temp%\ish24046925\images\Grey_Button_Hover.png
   • %User Temp%\ish24050466\css\sdk-ui\button.css
   • %User Temp%\ish24046925\css\sdk-ui\images\progress-bg2.png
   • %User Temp%\ish24046925\css\sdk-ui\checkbox.css
   • %User Temp%\ish24050466\locale\EN.locale
   • %User Temp%\ish24046925\images\ProgressBar.png
   • %User Temp%\ish24050466\locale\UA.locale
   • %User Temp%\ish24046925\images\Close.png
   • %User Temp%\ish24050466\css\sdk-ui\images\progress-bg-corner.png
   • %User Temp%\ish24050466\images\Progress.png
   • %User Temp%\ish24050466\css\sdk-ui\images\progress-bg2.png
   • %User Temp%\ish24046925\images\text-bg.png
   • %User Temp%\ish24046925\images\Color_Button_Hover.png
   • %User Temp%\ish24050466\css\sdk-ui\images\button-bg.png
   • %User Temp%\ish24046925\css\ie6_main.css
   • %User Temp%\ish24046925\locale\EN.locale
   • %User Temp%\01709EC1.log
   • %User Temp%\ish24050466\images\Logo.png
   • %User Temp%\ish24046925\locale\RU.locale
   • %User Temp%\ish24050466\locale\DE.locale
   • %User Temp%\ish24050466\css\sdk-ui\checkbox.css
   • %User Temp%\ish24050466\form.bmp.Mask
   • %User Temp%\ish24050466\images\text-bg.png
   • %User Temp%\ish24050466\images\Close_Hover.png
   • %User Temp%\ish24046925\css\sdk-ui\browse.css
   • %User Temp%\is1244477948\24157936_Setup.EXE
   • %User Temp%\is1244477948\24157936_Setup.EXE.part
   • %User Temp%\ish24046925\form.bmp.Mask
   • %User Temp%\ish24050466\locale\PL.locale
   • %User Temp%\ish24050466\locale\PT.locale
   • %User Temp%\ish24046925\locale\UA.locale
   • %User Temp%\ish24050466\locale\RU.locale
   • %User Temp%\ish24046925\bootstrap_28315.html
   • %User Temp%\ish24050466\locale\IT.locale
   • %User Temp%\ish24050466\images\Grey_Button_Hover.png
   • %User Temp%\ish24050466\locale\ES.locale
   • %User Temp%\ish24050466\css\sdk-ui\browse.css
   • %User Temp%\ish24046925\css\sdk-ui\button.css
   • %User Temp%\ish24046925\images\Loader.gif
   • %User Temp%\ish24046925\images\Color_Button.png
   • %User Temp%\ish24050466\images\Color_Button.png
   • %User Temp%\ish24046925\csshover3.htc
   • %User Temp%\ish24046925\images\Logo.png
   • %User Temp%\ish24046925\images\Grey_Button.png
   • %User Temp%\ish24050466\images\BG.png
   • %User Temp%\ish24050466\csshover3.htc
   • %User Temp%\ish24046925\locale\IT.locale
   • %User Temp%\ish24050466\css\sdk-ui\images\progress-bg.png
   • %User Temp%\ish24046925\sdk\exceptlist.txt
   • %User Temp%\ish24050466\images\Color_Button_Hover.png
   • %User Temp%\ish24050466\sdk\exceptlist.txt
   • %User Temp%\ish24046925\css\main.css
   • %User Temp%\ish24046925\locale\DE.locale
   • %User Temp%\ish24046925\images\Close_Hover.png
   • %User Temp%\ish24046925\locale\PT.locale
   • %User Temp%\016EFB22.log
   • %User Temp%\ish24046925\css\sdk-ui\images\progress-bg-corner.png
   • %User Temp%\ish24050466\css\main.css
   • %User Temp%\ish24046925\locale\PL.locale
   • %User Temp%\ish24050466\locale\FR.locale
   • %User Temp%\ish24050466\images\ProgressBar.png
   • %User Temp%\ish24046925\css\sdk-ui\progress-bar.css
   • %User Temp%\ish24046925\css\sdk-ui\images\progress-bg.png
   • %User Temp%\ish24046925\bootstrap_55048.html
   • %User Temp%\ish24050466\images\Loader.gif
   • %User Temp%\ish24046925\locale\FR.locale
   • %User Temp%\ish24046925\css\sdk-ui\images\button-bg.png
   • %User Temp%\ish24046925\locale\ES.locale
   • %User Temp%\ish24050466\css\sdk-ui\progress-bar.css
   • %User Temp%\ish24050466\images\Grey_Button.png
   • %User Temp%\ish24046925\images\BG.png
   • %User Temp%\ish24050466\css\ie6_main.css
3. Once located, select the file then press SHIFT+DELETE to delete it.
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Windows Server 2008 (R2).

To delete malware/grayware/spyware folders:

For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):

1. Open a Windows Explorer window.
   • For Windows 7 and Server 2008 (R2) users, click Start>Computer.
   • For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower-left corner of the screen,then click File Explorer.
2. In the Search Computer/This PC input box, type:
   
   • %User Temp%\is1244477948
   • %User Temp%\ish24046925\sdk
   • %User Temp%\ish24050466
   • %User Temp%\ish24046925\css\sdk-ui\images
   • %User Temp%\ish24046925\locale
   • %User Temp%\ish24046925\css
   • %User Temp%\ish24050466\css\sdk-ui
   • %User Temp%\ish24050466\locale
   • %User Temp%\ish24046925\css\sdk-ui
   • %User Temp%\ish24046925
   • %User Temp%\ish24050466\images
   • %User Temp%\ish24050466\css\sdk-ui\images
   • %User Temp%\ish24050466\css
   • %User Temp%\ish24046925\images
   • %User Temp%\ish24050466\sdk
3. Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
4. Repeat steps 2-3 for the remaining folders:
   • %User Temp%\is1244477948
   • %User Temp%\ish24046925\sdk
   • %User Temp%\ish24050466
   • %User Temp%\ish24046925\css\sdk-ui\images
   • %User Temp%\ish24046925\locale
   • %User Temp%\ish24046925\css
   • %User Temp%\ish24050466\css\sdk-ui
   • %User Temp%\ish24050466\locale
   • %User Temp%\ish24046925\css\sdk-ui
   • %User Temp%\ish24046925
   • %User Temp%\ish24050466\images
   • %User Temp%\ish24050466\css\sdk-ui\images
   • %User Temp%\ish24050466\css
   • %User Temp%\ish24046925\images
   • %User Temp%\ish24050466\sdk
   *Note: Read the following Microsoft page if these steps do not work on Windows 7 and Server 2008 (R2).