Solution:
AUTOMATIC REMOVAL INSTRUCTIONS
To automatically remove this malware from your system, please refer to the
Trend Micro Damage Cleanup Services.
MANUAL REMOVAL INSTRUCTIONS
Terminating the Malware Program
This procedure terminates the running malware process.
- Open Windows Task Manager.
� On Windows 95, 98, and ME, press
CTRL%20ALT%20DELETE
� On Windows NT, 2000, and XP, press
CTRL%20SHIFT%20ESC, then click the Processes tab.
- In the list of running programs*, locate the process:
MS32CFG.EXE
- Select the malware process, then press either the End Task or the End Process button, depending on the version of Windows on your system.
- To check if the malware process has been terminated, close Task Manager, and then open it again.
- Close Task Manager.
NOTE: On systems running Windows 95, 98, and ME, Windows Task Manager may
not show certain processes. You can use a third party process viewer such as
Process Explorer to terminate the malware process. Otherwise, continue with the next procedure, noting additional instructions.
Removing Autostart Entries from the Registry
Removing autostart entries from the registry prevents the malware from executing at startup.
- Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
- In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>Software>Microsoft>
Windows>CurrentVersion>Run
- In the right panel, locate and delete the entry:
Microsoft Features = "ms32cfg.exe"
- In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>Software>Microsoft>
Windows>CurrentVersion>RunServices
- In the right panel, locate and delete the entry:
Microsoft Features = "ms32cfg.exe"
- In the left panel, double-click the following:
HKEY_CURRENT_USER>Software>Microsoft>
Windows>CurrentVersion>Run
- In the right panel, locate and delete the entry:
Microsoft Features = "ms32cfg.exe"
- Close Registry Editor.
NOTE: If you were
not able to terminate the malware process as described in the previous procedure, restart your system.
Additional Windows ME/XP Cleaning Instructions
Running Trend Micro Antivirus
Scan your system with Trend Micro antivirus and delete all files detected as WORM_RBOT.HO. To do this, Trend Micro customers must download the latest pattern file and scan their system. Other users can use HouseCall, Trend Micro�s free online virus scanner.
Applying Patches
Download the latest patches. Information on the vulnerabilities exploited by this malware and corresponding patches can be found at the following links:
Microsoft Security Bulletin MS03-026
Microsoft Security Bulletin MS03-007
Microsoft Security Bulletin MS03-001
Microsoft Security Bulletin MS04-011
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