Analysis by: Warren Adam Sto. Tomas

 PLATFORM:

Windows

 OVERALL RISK RATING:
 DAMAGE POTENTIAL:
 DISTRIBUTION POTENTIAL:
 REPORTED INFECTION:
 INFORMATION EXPOSURE:

  • Threat Type: Ransomware

  • Destructiveness: No

  • Encrypted: Yes

  • In the wild: Yes

  OVERVIEW

Infection Channel: Downloaded from the Internet, Dropped by other malware

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It drops files as ransom note.

  TECHNICAL DETAILS

File Size: 298496 bytes
File Type: EXE
Memory Resident: No
Initial Samples Received Date: 28 May 2019
Payload: Connects to URLs/IPs, Encrypts files, Displays graphics/image, Terminates processes

Arrival Details

This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This Ransomware drops the following files:

  • {encrypted folder}\{random characters}.lock -> marker for encrypted folders
  • %User Temp%\{random characters}.bmp -> ransom wallpaper
  • {encrypted folder}\{appended ransom extension}-readme.txt -> ransom note

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Local\Temp on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)

It adds the following processes:

  • vssadmin.exe Delete Shadows /All /Quiet -> deletes shadow copies
  • bcdedit /set {default} recoveryenabled No -> disables startup repair
  • bcdedit /set {default} bootstatuspolicy ignoreallfailures -> disables windows error recovery

It adds the following mutexes to ensure that only one of its copies runs at any one time:

  • Global\D382D713-AA87-457D-DDD3-C3DDD8DFBC96

Other System Modifications

This Ransomware adds the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\recfg

It adds the following registry entries as part of its installation routine:

HKEY_LOCAL_MACHINE\SOFTWARE\recfg
pk_key = {hex values}

HKEY_LOCAL_MACHINE\SOFTWARE\recfg
sk_key = {hex values}

HKEY_LOCAL_MACHINE\SOFTWARE\recfg
0_key = {hex values}

HKEY_LOCAL_MACHINE\SOFTWARE\recfg
rnd_ext = {appended ransom extension}

HKEY_LOCAL_MACHINE\SOFTWARE\recfg
stat = {hex values}

It sets the system's desktop wallpaper to the following image:

Process Termination

This Ransomware terminates the following processes if found running in the affected system's memory:

  • agntsvc.exe
  • dbeng50.exe
  • dbsnmp.exe
  • encsvc.exe
  • excel.exe
  • firefoxconfig.exe
  • infopath.exe
  • isqlplussvc.exe
  • msaccess.exe
  • msftesql.exe
  • mspub.exe
  • mydesktopqos.exe
  • mydesktopservice.exe
  • mysqld.exe
  • mysqld_nt.exe
  • mysqld_opt.exe
  • ocautoupds.exe
  • ocomm.exe
  • ocssd.exe
  • onenote.exe
  • oracle.exe
  • outlook.exe
  • powerpnt.exe
  • sqbcoreservice.exe
  • sqlagent.exe
  • sqlbrowser.exe
  • sqlservr.exe
  • sqlwriter.exe
  • steam.exe
  • synctime.exe
  • tbirdconfig.exe
  • thebat.exe
  • thebat64.exe
  • thunderbird.exe
  • visio.exe
  • winword.exe
  • wordpad.exe
  • xfssvccon.exe

Information Theft

This Ransomware gathers the following data:

  • Computer name
  • User name
  • Workgroup
  • Processor
  • Operating System
  • System Architecture

Stolen Information

This Ransomware sends the gathered information via HTTP POST to the following URL:

  • https://{domain}/{string 1}/{string 2}/{random characters}.{string 3}
    • {domain}:
      • {BLOCKED}1.{BLOCKED}n.ua
      • {BLOCKED}stdelray.com
      • {BLOCKED}s.com
      • {BLOCKED}ndsight.info
      • {BLOCKED}bs.com
      • {BLOCKED}pt.com
      • {BLOCKED}ors.com
      • {BLOCKED}entuan.com
      • {BLOCKED}r.com
      • {BLOCKED}enartwalk.org
      • {BLOCKED}ov.com
      • {BLOCKED}uppe.ch
      • {BLOCKED}rime.com
      • {BLOCKED}abalhos.com
      • {BLOCKED}emmobil.com.tr
      • {BLOCKED}mputers.com
      • {BLOCKED}shstudio.co.uk
      • {BLOCKED}terroristwarningcompany.com
      • {BLOCKED}consultingcompany.com
      • {BLOCKED}le.org
      • {BLOCKED}a.info
      • {BLOCKED}ign.com
      • {BLOCKED}um.com
      • {BLOCKED}edeyecare.com
      • {BLOCKED}ed-removals.co.uk
      • {BLOCKED}e-refle.com
      • {BLOCKED}a.com
      • {BLOCKED}rejserallinclusive.dk
      • {BLOCKED}emsehondenschool.be
      • {BLOCKED}assemble.fr
      • {BLOCKED}who-aixenprovence.fr
      • {BLOCKED}twentytwenty.com
      • {BLOCKED}collectivites.com
      • {BLOCKED}rm.dk
      • {BLOCKED}rismocastagneto.it
      • {BLOCKED}oftladders.co.uk
      • {BLOCKED}ge.com
      • {BLOCKED}ublishing.co.uk
      • {BLOCKED}viceunlimited.com
      • {BLOCKED}ourbarrier.com
      • {BLOCKED}gofis.com
      • {BLOCKED}riskcenter.se
      • {BLOCKED}-safaris.com
      • {BLOCKED}aroofingllc.com
      • {BLOCKED}remote.com
      • {BLOCKED}kniksipil.com
      • {BLOCKED}aner.fr
      • {BLOCKED}e.com
      • {BLOCKED}e.co
      • {BLOCKED}nzel.de
      • {BLOCKED}unindo.com
      • {BLOCKED}entalcare.com
      • {BLOCKED}necampaign.com
      • {BLOCKED}srassismus-entknoten.de
      • {BLOCKED}dwifery.com
      • {BLOCKED}us.com
      • {BLOCKED}berie.com
      • {BLOCKED}deboise.com
      • {BLOCKED}ntatto.net
      • {BLOCKED}dc.com
      • {BLOCKED}o.net.au
      • {BLOCKED}lecompte.wordpress.com
      • {BLOCKED}llezaysalud.com
      • {BLOCKED}zac.com
      • {BLOCKED}or.com
      • {BLOCKED}attswisswatches.ch
      • {BLOCKED}luchesi.it
      • {BLOCKED}skildegaard.dk
      • {BLOCKED}yezstripclub.com
      • {BLOCKED}ka-schwarz.com
      • {BLOCKED}mirrorus.com
      • {BLOCKED}food-online.de
      • {BLOCKED}ion-pro.co.uk
      • {BLOCKED}sregisteret.no
      • {BLOCKED}mus.com
      • {BLOCKED}a.it
      • {BLOCKED}cademy.it
      • {BLOCKED}a.ac
      • {BLOCKED}sta.de
      • {BLOCKED}erpension.com
      • {BLOCKED}conseils.fr
      • {BLOCKED}eck.co.za
      • {BLOCKED}nmice.com
      • {BLOCKED}i.eus
      • {BLOCKED}gcleaningnyc.com
      • {BLOCKED}e.pl
      • {BLOCKED}apitalforvaltning.dk
      • {BLOCKED}k.nl
      • {BLOCKED}tgallery.jp
      • {BLOCKED}ffing.com
      • {BLOCKED}g.fr
      • {BLOCKED}raphic.com
      • {BLOCKED}rkomon.com
      • {BLOCKED}a.nl
      • {BLOCKED}up.it
      • {BLOCKED}ves-sur-vareze.fr
      • {BLOCKED}praxisklinik-rostock.de
      • {BLOCKED}pel.ro
      • {BLOCKED}amlast.de
      • avis.{BLOCKED}a.it
      • {BLOCKED}ninthedesert.com
      • {BLOCKED}ss163.ru:443
      • {BLOCKED}log.de
      • {BLOCKED}hauri.com
      • {BLOCKED}pain.com
      • {BLOCKED}love.org:443
      • {BLOCKED}spiritualtamara.com
      • {BLOCKED}ycanas.com
      • {BLOCKED}s.com
      • {BLOCKED}erwork.eu
      • {BLOCKED}b.ch
      • {BLOCKED}tting-hk.helpergo.co
      • {BLOCKED}lics.in
      • {BLOCKED}flot.ru
      • {BLOCKED}a.ac
      • {BLOCKED}a.sk
      • {BLOCKED}ismyyoga.com
      • {BLOCKED}rl.co.za
      • {BLOCKED}mbak.com
      • {BLOCKED}tdistinctives.org
      • {BLOCKED}amcfadyenjewelry.com
      • {BLOCKED}entistry.com
      • {BLOCKED}nancialservices.com
      • {BLOCKED}ienden.nl
      • {BLOCKED}reelite.com
      • {BLOCKED}toirs.org
      • {BLOCKED}s.info
      • {BLOCKED}y.com
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      • {BLOCKED}-traveller.com
      • {BLOCKED}a.af
      • {BLOCKED}iniacademy.org
      • {BLOCKED}oripa.be
      • {BLOCKED}iz.com
      • {BLOCKED}-partner.de
      • {BLOCKED}llp.com
      • {BLOCKED}tter.nl
      • {BLOCKED}edical.de
      • {BLOCKED}ce.com
      • bg.{BLOCKED}in.pl
      • {BLOCKED}a.com
      • {BLOCKED}uck.de
      • {BLOCKED}s.dk
      • {BLOCKED}eflybilletter.dk
      • {BLOCKED}ars.net
      • {BLOCKED}art.com
      • {BLOCKED}tify.ai
      • {BLOCKED}lacemag.com
      • {BLOCKED}anvulpen.nl
      • {BLOCKED}t.fr
      • {BLOCKED}optic.com
      • {BLOCKED}p.com
      • {BLOCKED}kevision.com
      • {BLOCKED}rinefoundation.com
      • {BLOCKED}dgeheritage.com
      • {BLOCKED}nreich-brilon.de
      • {BLOCKED}pure-impulse.com
      • {BLOCKED}50ans.com
      • {BLOCKED}ndchallenger.com
      • {BLOCKED}chversicherung.info
      • {BLOCKED}a.de
      • {BLOCKED}beachassociation.com
      • {BLOCKED}gwheel.com
      • {BLOCKED}slivinglively.com
      • {BLOCKED}ier.org
      • {BLOCKED}endsgoal.site
      • {BLOCKED}ornfastigheter.se
      • {BLOCKED}-immobilien.de
      • {BLOCKED}uckrecords.com
      • {BLOCKED}ebettertolivebetter.com
      • {BLOCKED}cave.com
      • {BLOCKED}hillgroup.com
      • {BLOCKED}ehope.org
      • {BLOCKED}oepke.eu
      • {BLOCKED}neosteopathic.com.au
      • {BLOCKED}lisoep.nl
      • {BLOCKED}woodblog.com
      • {BLOCKED}mmobilier.com
      • {BLOCKED}t.online
      • {BLOCKED}ucious.com
      • {BLOCKED}enter-butzbach-werbemittel.de
      • {BLOCKED}ddyblog.com
      • {BLOCKED}nnikitav.000webhostapp.com
      • {BLOCKED}deco.site
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      • {BLOCKED}akers.com
      • {BLOCKED}o.pl
      • {BLOCKED}0.com
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      • {BLOCKED}glaforetdetesse.com
      • {BLOCKED}ce.com
      • {BLOCKED}escalade.com
      • {BLOCKED}10.it
      • {BLOCKED}ndloyalty.com
      • {BLOCKED}-york.com
      • {BLOCKED}nfriedlander.com
      • {BLOCKED}n.sparen-it.de
      • {BLOCKED}arosa33.it
      • {BLOCKED}depositors.com
      • {BLOCKED}seurdetransformation.com
      • {BLOCKED}p-mag.com
      • {BLOCKED}ng.com
      • {BLOCKED}erts.de
      • {BLOCKED}ec.com
      • {BLOCKED}yvisionglobal.com
      • {BLOCKED}ters.com
      • {BLOCKED}019.com
      • {BLOCKED}fhopeeurope.eu
      • {BLOCKED}sfrancis.photos
      • {BLOCKED}ttelhanna.com
      • {BLOCKED}rlin.de
      • {BLOCKED}rchatterchatter.com
      • {BLOCKED}arehousespace.com
      • {BLOCKED}sy.net
      • {BLOCKED}consulting.net
      • {BLOCKED}anne.com
      • {BLOCKED}ianscholz.de
      • {BLOCKED}opherhannan.com
      • {BLOCKED}rance.fr
      • {BLOCKED}natiphotocompany.org
      • {BLOCKED}citydj.com
      • {BLOCKED}t-diagramz.com
      • {BLOCKED}apes-art.com
      • {BLOCKED}gslife.com
      • {BLOCKED}epamblog.com
      • {BLOCKED}akilian.de
      • {BLOCKED}oomequipment.ie
      • {BLOCKED}foto.dk
      • {BLOCKED}-beethovenstrasse-ag.ch
      • {BLOCKED}d.com
      • {BLOCKED}w.com
      • {BLOCKED}reneuracademy.com
      • {BLOCKED}etennis.info
      • {BLOCKED}d-shelves.com
      • {BLOCKED}rescritor.com
      • {BLOCKED}er-place.de
      • {BLOCKED}tactodirecto.com
      • {BLOCKED}mobile.fr
      • {BLOCKED}n.nl
      • {BLOCKED}auses.org
      • {BLOCKED}marketing.com
      • {BLOCKED}acionrr.com
      • {BLOCKED}-avenue.co.il
      • {BLOCKED}p.de
      • {BLOCKED}ngalegacy.com
      • {BLOCKED}on.com
      • {BLOCKED}tone.co.nz
      • {BLOCKED}n.de
      • {BLOCKED}ood.com
      • {BLOCKED}loons.com
      • {BLOCKED}p.com
      • {BLOCKED}ediation.org
      • {BLOCKED}c.org
      • {BLOCKED}iscountguns.com
      • {BLOCKED}roasts.com
      • {BLOCKED}any.com
      • {BLOCKED}romote.de
      • {BLOCKED}u.futbol
      • {BLOCKED}ranch.com
      • {BLOCKED}i.be
      • {BLOCKED}visphotos.com
      • {BLOCKED}townhouse.com
      • {BLOCKED}e-styling.nl
      • {BLOCKED}u.com
      • {BLOCKED}n.com
      • {BLOCKED}ia.fi
      • {BLOCKED}tionhub.com
      • {BLOCKED}gfoodie.nl
      • {BLOCKED}verschuur.com
      • {BLOCKED}circle.com
      • {BLOCKED}labor-luenen.de
      • {BLOCKED}rage.com
      • {BLOCKED}wynkoopdentist.com
      • {BLOCKED}empelking.de
      • {BLOCKED}gandoprogramas.com
      • {BLOCKED}image.ae
      • {BLOCKED}s.be
      • {BLOCKED}s.de
      • {BLOCKED}an.ru
      • {BLOCKED}ie-weitramsdorf-sesslach.de
      • {BLOCKED}i.store
      • {BLOCKED}niversiteit.nl
      • {BLOCKED}mo-agentur.de
      • {BLOCKED}ambulancealkmaar.nl
      • {BLOCKED}le-elite.de
      • {BLOCKED}rp.com
      • {BLOCKED}inkdetroit.com
      • {BLOCKED}ique.com
      • {BLOCKED}apernambuco.com
      • {BLOCKED}fresh.com
      • {BLOCKED}iestas.com.es
      • {BLOCKED}a.com
      • {BLOCKED}a.co.uk
      • {BLOCKED}foundation.org
      • {BLOCKED}limitedguide.com
      • {BLOCKED}e-des-pothiers.com
      • {BLOCKED}vefurniture.com
      • {BLOCKED}guides.eu
      • {BLOCKED}eniste.com
      • {BLOCKED}nhweeks.com
      • {BLOCKED}oiceclub.org
      • {BLOCKED}onpediatrics.com
      • {BLOCKED}makersheerenveen.nl
      • {BLOCKED}a.de
      • {BLOCKED}p.com
      • {BLOCKED}er.nl
      • {BLOCKED}x.pro
      • {BLOCKED}insteadwingchun.com
      • {BLOCKED}ntal.ae
      • {BLOCKED}eges.com
      • {BLOCKED}e.co
      • {BLOCKED}ennedymacfoy.com
      • {BLOCKED}ors.org
      • {BLOCKED}encyconsulting.es
      • {BLOCKED}u.fr
      • {BLOCKED}danismanlik.com
      • {BLOCKED}icianul.com
      • {BLOCKED}x.is
      • {BLOCKED}ramika-shop.com.ua
      • {BLOCKED}accreative.wordpress.com
      • {BLOCKED}snhlstenden.com
      • {BLOCKED}ter-p.net
      • {BLOCKED}ter-p.net
      • {BLOCKED}srealms.net
      • {BLOCKED}rvation.com
      • {BLOCKED}sbit-rp.ru
      • {BLOCKED}qca.com
      • {BLOCKED}tor-durban.com
      • {BLOCKED}sk.com
      • {BLOCKED}rlogerie.com
      • {BLOCKED}panart.com
      • {BLOCKED}riversforwindows.com
      • {BLOCKED}p.design
      • {BLOCKED}opolitica.com
      • {BLOCKED}z.de
      • {BLOCKED}icsport.eu
      • {BLOCKED}svirtualesexitosos.com
      • {BLOCKED}hacademy.org
      • {BLOCKED}a.nl
      • {BLOCKED}mes.com
      • {BLOCKED}tordallas.com
      • {BLOCKED}iareloj.com
      • {BLOCKED}ywizuk.com
      • {BLOCKED}n.ru
      • {BLOCKED}i.com.au
      • {BLOCKED}nline.com
      • {BLOCKED}star.co
      • {BLOCKED}zine.ru
      • {BLOCKED}tytitleoregon.com
      • {BLOCKED}titutionalfunds.com
      • {BLOCKED}go.eu
      • {BLOCKED}ome.co.uk
      • {BLOCKED}pace.com
      • {BLOCKED}sblenderstory.com
      • {BLOCKED}epair.com
      • {BLOCKED}a.se
      • {BLOCKED}oordental.com
      • {BLOCKED}ingsun.org
      • {BLOCKED}uzrewards.com
      • {BLOCKED}ontur.com
      • {BLOCKED}rverein-vatterschule.de
      • {BLOCKED}imes.ru
      • {BLOCKED}linslimeffect.net
      • {BLOCKED}ittard.nl
      • {BLOCKED}itores.com
      • {BLOCKED}ubna.com
      • {BLOCKED}ays.com
      • {BLOCKED}yballs.com
      • {BLOCKED}hift.it
      • {BLOCKED}oll.com
      • {BLOCKED}ids.com
      • {BLOCKED}-international.es
      • {BLOCKED}pro.com
      • {BLOCKED}sale.com
      • {BLOCKED}lmar.se
      • {BLOCKED}dia.com
      • {BLOCKED}x.de
      • {BLOCKED}d.ru
      • {BLOCKED}networking.com
      • {BLOCKED}herapierijnmond.nl
      • {BLOCKED}ainc.com
      • {BLOCKED}yals.com
      • {BLOCKED}uklaw.com
      • {BLOCKED}e-couture.com
      • {BLOCKED}partner.pl
      • {BLOCKED}burgcottage.com
      • {BLOCKED}asters.com
      • {BLOCKED}e-du-web.com
      • {BLOCKED}1.de
      • {BLOCKED}iatonaggelon.gr
      • {BLOCKED}muncey.com
      • {BLOCKED}b.software
      • {BLOCKED}h.ae
      • {BLOCKED}uck.de
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      • {BLOCKED}erschueren.be
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      • {BLOCKED}-migrate.com
      • {BLOCKED}skills.pt
      • go.{BLOCKED}ni.ch
      • {BLOCKED}dleadership.org
      • {BLOCKED}nger-teppichreinigung.de
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      • {BLOCKED}yscustom.com
      • {BLOCKED}rbalhealth.com
      • {BLOCKED}deep.com
      • {BLOCKED}studio-visuell.de
      • {BLOCKED}nariaregional.com
      • {BLOCKED}cafeblog.wordpress.com
      • {BLOCKED}eenbiomedservices.com
      • {BLOCKED}fficespaces.net
      • {BLOCKED}yetattoo.com
      • {BLOCKED}ider.nl
      • {BLOCKED}dealers.ru
      • {BLOCKED}xin10.com
      • {BLOCKED}retecoatings.com
      • {BLOCKED}b.fr
      • {BLOCKED}d.com
      • {BLOCKED}chnologies.net
      • {BLOCKED}totaal.nl
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      • {BLOCKED}atering.de
      • {BLOCKED}ublog.wordpress.com
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      • {BLOCKED}urniture.com
      • {BLOCKED}andliebe.de
      • {BLOCKED}steelbuilding.com
      • {BLOCKED}rnsretirement.co.uk
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      • {BLOCKED}ymarketing.com
      • {BLOCKED}opping.com
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      • {BLOCKED}m.com
      • {BLOCKED}s.com
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      • {BLOCKED}antra.com
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      • {BLOCKED}ana.com
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      • {BLOCKED}h-umzug.ch
      • {BLOCKED}kuyutemel.com
      • {BLOCKED}ficial.nl
    • {string 1}:
      • wp-content
      • include
      • content
      • uploads
      • static
      • admin
      • data
      • news
    • {string 2}:
      • images
      • pictures
      • image
      • temp
      • tmp
      • graphic
      • assets
      • pics
    • {string 3}:
      • jpg
      • png
      • gif

Other Details

This Ransomware does the following:

  • It will terminate itself if the affected system's keyboard layout is any of the following:
    • Romanian
    • Russian
    • Ukrainian
    • Belarusian
    • Estonian
    • Latvian
    • Lithuanian
    • Tajik
    • Farsi
    • Armenian
    • Azeri
    • Georgian
    • Kazakh
    • Kyrgyz
    • Turkmen
    • Uzbek
    • Tatar
  • It searches for files to encrypt in remote drives, fixed drives, removable drives, and network resources
  • It deletes all files found in any folder with "backup" in its path

Ransomware Routine

This Ransomware avoids encrypting files with the following strings in their file name:

  • File extensions:
    • 386
    • adv
    • ani
    • bat
    • bin
    • cab
    • cmd
    • com
    • cpl
    • cur
    • deskthemepack
    • diagcab
    • diagcfg
    • diagpkg
    • dll
    • drv
    • exe
    • hlp
    • hta
    • icl
    • icns
    • ico
    • ics
    • idx
    • key
    • ldf
    • lnk
    • lock
    • mod
    • mpa
    • msc
    • msi
    • msp
    • msstyles
    • msu
    • nls
    • nomedia
    • ocx
    • prf
    • ps1
    • rom
    • rtp
    • scr
    • shs
    • spl
    • sys
    • theme
    • themepack
    • wpx
  • File name:
    • autorun.inf
    • boot.ini
    • bootfont.bin
    • bootsect.bak
    • desktop.ini
    • iconcache.db
    • ntldr
    • ntuser.dat
    • ntuser.dat.log
    • ntuser.ini
    • thumbs.db

It avoids encrypting files found in the following folders:

  • $recycle.bin
  • $windows.~bt
  • $windows.~ws
  • appdata
  • application data
  • boot
  • google
  • intel
  • mozilla
  • msocache
  • perflogs
  • program files
  • program files (x86)
  • programdata
  • system volume information
  • tor browser
  • windows
  • windows.old

It appends the following extension to the file name of the encrypted files:

  • .{random characters}

It drops the following file(s) as ransom note:

  • {encrypted folder}\{appended ransom extension}-readme.txt

It leaves text files that serve as ransom notes containing the following text:

  SOLUTION

Minimum Scan Engine: 9.850
FIRST VSAPI PATTERN FILE: 15.164.03
FIRST VSAPI PATTERN DATE: 10 Jun 2019
VSAPI OPR PATTERN File: 15.165.00
VSAPI OPR PATTERN Date: 11 Jun 2019

Step 1

Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must disable System Restore to allow full scanning of their computers.

Step 2

Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.

Step 3

Identify and terminate files detected as Ransom.Win32.SODINOKIBI.MRA

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 4

Search and delete this file

[ Learn More ]
There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • {encrypted folder}\{random characters}.lock
  • %User Temp%\{random characters}.bmp
  • {encrypted folder}\{appended ransom extension}-readme.txt

Step 5

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • HKEY_LOCAL_MACHINE\SOFTWARE\recfg

Step 6

Scan your computer with your Trend Micro product to delete files detected as Ransom.Win32.SODINOKIBI.MRA. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:

Step 7

Reset your Desktop properties

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Step 8

Restore encrypted files from backup.

NOTES:

Enabling Volume Shadow Service

  • Run the command prompt (cmd.exe) as administrator.
  • Enable Volume Shadow Service by typing the following command:

    net start vss

Enabling Windows Error Recovery

  • Run the command prompt (cmd.exe) as administrator.
  • Enable Windows Error Recovery Screen on Startup using the following command:

    bcdedit /set {default} bootstatuspolicy displayallfailures

  • Enable Startup Repair using the following command:

    bcdedit /set {default} recoveryenabled Yes


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