Yes we are global

For Home Support Contacts

For Home Support

Got a question about your product?

We have several ways you can get in touch with us, from online chat, to self-service, you'll find what you need below

Online Technical Support

Search our knowledge base and more for answers to your questions.

Home Product Customer Service & Technical Support Chat

Monday-Friday: 11:00pm-9:00pm PST
Saturday-Sunday: 8:00pm-5:00pm PST

Online Order Management

Wondering when you’ll receive your order? Need a receipt? Check the status and more here

Premium Support Services for Home Users

Our fee-based support service. Not subscribed? Here's how you can get Premium Support.

Online Support Case Submittal

No time to talk? Submit your technical support case online.

Phone Support: Customer Service, Sales, and Technical Issues

HOME & HOME OFFICE PRODUCTS

Did you buy your product from Trend Micro or a reseller other than Dell? Call the number below for Customer Service and Technical Support:

1-800-864-6027
Monday-Friday: 5:00am-8:00pm PST

DELL BUNDLED HOME PRODUCTS

If your Trend Micro product came with your Dell computer, call the number below for support:

1-866-722-4554
Monday-Friday: 5:00am-5:00pm PST