“Trend Micro Apex One’s automation is important to my team, as is the customizable dashboard that makes it easy to monitor threats and anomalies. The incumbent provider’s endpoint protection did not include any investigative tools other than notification that specific activity occurred on an endpoint,” says Ed Harper, Senior Security Systems Administrator at Thiele Kaolin.
Trend Micro Apex Central, the solution’s central management control makes it quick and easy to create and modify policies. “The simplified administration is very important because we have the same threats to manage as larger companies. Being able to drill down and see the details with Trend Micro Apex One is huge for us,” says Bailey. The addition of endpoint detection and response (EDR) also extended greater visibility for the IT Team.
Bailey’s team also appreciated the easy way the Trend Micro team uninstalled Thiele Kaolin’s previous solution. “Trend Micro has a tool that looks for competitive agents to reduce resource contention and that made it easier. They helped us ensure all the old software was gone, to prevent any conflict with the new software,” says Bailey.