Office of Insurance Commission
deploys Trend Micro Deep Security
to protect virtualized and
cloud environments

 

Fast and secure real-time access to personal information and business data


Overview

The Office of Insurance Commission (OIC), an independent government organization in Thailand, is responsible for supervising and promoting the development of insurance companies. It also helps protect insured customers by making sure they obtain the benefits they are entitled to from the insurance system promptly. OIC's vision is to be continuously developed organization, strengthening the insurance system to become an important mechanism in enabling stability to the people, so as to meet future challenges. OIC focuses on building confidence in and increasing accessibility to the insurance system, strengthening infrastructure of the insurance system, developing human resources, and promoting the use of International Financial Reporting Standards (IFRS), and advancing information technology (IT). OIC’ s IT strategy is to develop and leverage it to build confidence among insurance companies, agents, insured persons, and potential customers.

Challenges

Chuchatr Pramoolpol, Assistant Secretary-General, General Administration, OIC said, “OIC regulates companies and organizations in the insurance industry nationwide, both for life insurance and other insurance. We provide real-time access to information for businesses and consumers. We offer relevant services to each target group quickly and efficiently, with the ability to analyze information for business decisions. Virtualization allows us to do all this quickly. Certainly, the success of virtualization depends on data security, enabling us to safely store, retrieve and use these data in real-time, anytime and anywhere. We have gradually migrated to virtualization in phases because we have to educate users and at the same time maintain data security.”

Late in 2010, OIC established the "I-Site" project to gather important information about each insurance company such as financial status, complaints, and lawsuits. This information is useful for business decisions and the continuous development of the "Insurance Bureau" project, which collects information about insurance policies. Companies can submit, retrieve, and manage their data in real-time.

“Data sent to OIC via the online system and data entered by OIC employees consist of consumers' personal data and companies' financial data. Some of this data is confidential and exclusive, and it should be kept that way,” added Chuchatr.

The Office of Insurance Commission aims to be a Modernized Organization and to become a leading organization in ASEAN. By using Trend Micro’s Deep Security, we are protected from security threats and breaches. This solution helps facilitate and secure our business processes and reduce our IT burdens, enabling us to spend more time on other development initiatives and improve overall IT productivity.

Chuchatr Pramoolpol,
assistant secretary-general,
General administration, Office of Insurance Commission (OIC)

Solution

OIC deployed Deep Security to its 80 servers including 9 application servers, 13 web servers, 5 database servers, 1 mail server, and 52 servers for management, development, and testing. Agentless, automated security blocks viruses, malware, and other attacks with no hit to performance and far easier management. Moreover, virtual patching helps shield vulnerabilities and significantly reduces patching time. In the past, each patch had to be thoroughly tested before being applied to the production environment, so this patching process took a long time -- one week for patching one machine and it took some additional time to wait and see before patching the whole environment. But now with Trend Micro's Virtual Patching, OIC can shield vulnerabilities immediately.

After deploying Trend Micro Deep Security, we can significantly accelerate our business processes. In addition, our staff, insurance companies, and consumers become more confident in our security as all data is securely protected from cyberattacks.

Chuchatr Pramoolpol,
assistant secretary-general,
General administration, Office of Insurance Commission (OIC)

Results

Trend Micro Deep Security enhances productivity and confidence for OIC, protects insured users’ information, supervises the operation of each insurance company and protects OIC’ s servers. Now OIC can spend less time managing security and focus on leveraging big data from insurance companies for analytics to gain insights such as calculating industry averages. These insights will help improve productivity for insurance companies.

“After deploying Trend Micro Deep Security, we can significantly accelerate our business processes. In addition, our staff, insurance companies, and consumers become more confident in our security as all data is securely protected from cyberattacks. They can work more efficiently without concerns. Having been using Trend Micro's security solutions for over two years, we believe in its technologies, which enable us to deliver faster and more effective services without worrying about any data breaches or attacks. We can confidently make decisions on important matters, and safely transform our IT environment. Users are satisfied with these advanced solutions that bring benefits to all divisions across the organization,” Chuchatr said.

Office of Insurance Commission (OIC)

Sector
Government
Financial
Services Insurance

Region

Bangkok, Thailand

Trend Solutions

Deep Security

 

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