Sime Darby Berhad

Gains multi-level defense with Trend Micro

Overview

Founded in 1910, Sime Darby Berhad is a Malaysia-based diversified multinational conglomerate with operations in 18 countries and territories with a total workforce of more than 20,000 employees. The company’s core businesses operate in and serve the industrial, motors and logistics sectors as well as the healthcare, insurance, and retail segments. Sime Darby Berhad supports approximately 6,000 PC users and 14,000 email users in a federated IT model with enterprise resource planning (ERP), corporate, and support applications running on a central virtualized platform, while corporate email, SharePoint and customer relationship management (CRM) applications are in the cloud.

"We needed a solution capable of detecting and preventing any potential advanced malware attack, including ransomware, unauthorised file transmission or data leakage as well as business-email compromise threats, before they reached our users."

Mohd Nizam Bin Abdul Rahim,
Head of IT Services, Sime Darby
Global Services Center

Challenges

With a rapidly shifting threat landscape that includes advanced targeted attacks and zero-day threats delivered through emails, suspicious websites, and downloads, Sime Darby Berhad realised it needed a multilayered defense to protect its information. “We needed a solution capable of detecting and preventing any potential advanced malware attack, including ransomware, unauthorised file transmission or data leakage as well as business-email compromise threats, before they reached our users. Sime Darby Berhad also faces compliance requirements for regulations that include the Personal Data Protection Act, Multimedia and Communication Act, and Cyber Crime Act.,” said Mohd Nizam Bin Abdul Rahim, Head of IT Services of Sime Darby Global Services Center.

"By late 2014, after rigorous evaluations, only Trend Micro offered the integrated solution capabilities to meet our requirements"

Mohd Nizam Bin Abdul Rahim,
Head of IT Services, Sime Darby
Global Services Center

Why Trend Micro

Aware of new, sophisticated threats, Sime Darby Berhad conducted a proof of concept with several vendors.“By late 2014, after rigorous evaluations, only Trend Micro offered the integrated solution capabilities to meet our requirements,” said Nizam.

In addition to being recognized by industry analysts, Trend Micro’s alignment with Sime Darby Berhad’s IT architecture, its end-to-end malware and advanced threat protection, and centralised threat monitoring for security incident response management led to their selection.

Solution

To ensure multi-level defense against new and emerging threats, Sime Darby Berhad deployed several Trend Micro solutions in mid-2015. Trend Micro™ OfficeScan™ endpoint protection was implemented in the company’s 6,000 PCs, and Trend Micro™ Hosted Email Security protected its Microsoft® Office 365™ environment from spam, email-borne viruses, and advanced threats.

Trend Micro™ Control Manager gives the Sime Darby Berhad security team complete visibility into all threat information from all Trend Micro products, and integrates with the company’s security information and event management (SIEM) solution to improve incident response. Sime Darby Berhad also deployed Trend Micro™ InterScan™ Web Security Appliance at its Head Office and internet gateways, which are all integrated with Control Manager and SIEM.

With Trend Micro™ Deep Discovery™ Inspector and Analyzer, Sime Darby Berhad gains powerful behavioral analysis capabilities like sandboxing and customer signature creation.

Sime Darby Berhad also uses Premium Support Services, which ensures rapid response when issues arise and helps improve security incident remediation processes.

Results

Trend Micro solutions provided several immediate, tangible IT security benefits for Sime Darby Berhad. In addition to improving network bandwidth utilisation by approximately 30 percent, it enhanced web security through URL reputation services. Centralised visibility into threat information from all endpoints across the company increased IT security and incident management efficiency, and enabled centralized reporting of product status, protection levels, threat information, and alerts.

What's Next

Sime Darby Berhad will continue to monitor and improve the effectiveness and efficiency of its existing security technology, processes, and people. They are currently exploring an insider threat solution using behavioral analytics, and harmonising protection for efficient threat management and remediation.

Sime Darby Berhad is currently testing TippingPoint® Next-Generation Intrusion Prevention System (IPS) as a potential replacement for its existing IPS. The company’s most immediate need is to upgrade its Trend Micro™ OfficeScan™ endpoints to the next version, which offers a more effective and efficient protection engine.