Kogo is a leading provider of business-to-business managed IT infrastructure services for a wide range of SMBs, both national and international. Kogo provides tailored support packages to companies to ensure their requirements are met, from prepaid support hours, to 24/7 support contracts. In addition to support, Kogo offers managed services and solutions including business continuity, cybersecurity, disaster recovery, and more.
A point of pride for Kogo is their reputation for exemplary customer service and in maintaining an average rating of over 95% positive client satisfaction. Their partnership with Trend Micro ensures that Kogo can provide enterprise level security solutions while still delivering a personal touch. An account manager is assigned to every client, who then champions that client’s individual needs, learning their systems and getting to know them personally so they can deliver the best possible IT solutions and support.
With threats progressively becoming more advanced, businesses require ever-more sophisticated security solutions in order to safely continue with their work. The growth in the portfolio of Trend Micro products and the specialised training they offer have allowed Kogo to continue to provide in-depth technical knowledge needed to install, deploy, and manage the right solutions for their clients.
Kogo needed a sophisticated and advanced endpoint security solution and when assessing the leading security solutions, Trend Micro was clearly the front runner. As is clearly proven by Trend Micro leading the Gartner Magic Quadrant, Trend Micro is a well trusted and effective tool in the arsenal against cybercrime.
Trend Micro provides a range of products covering the home user, through SMBs, to enterprise level, allowing smaller businesses access to technology that was initially built to protect far larger businesses. With their XGen™ security, which provides a crossgenerational blend of threat defence techniques, with machine learning and centralised visibility and control, all users are protected from even the newest and most unexpected threats.
Kogo’s team of experienced engineers are given the freedom to choose the solutions that best support their needs, which is why Trend Micro was selected as Kogo’s Endpoint Sercurity Solution. Eddie Heron, technical lead of the engineering team, explains the selection process:
With unbeatable value and easy to use software, all of which deliver exceptional results, it’s not hard to see why Trend Micro has always remained Kogo’s number one choice.
Trend Micro™ Remote Manager monitors the networks of customers with large desktop deployments and provides information and security when a customer’s desktop is at risk. Trend Micro prevents the threat from entering and informs their customers of the breach before they even know it has happened. As a company who believes in a multilayered approach to protecting their own and their clients’ software, Kogo uses Trend Micro as one of these layers of security to provide strong, effective protection against the evolving threat landscape.
“Our engineers love to install Trend Micro’s products, and our client’s see better results right away. It’s so popular here at Kogo most of the team use Trend Micro at home too!”
Technical Manager, KOGO
Kogo is one of the longest standing Trend Micro Partners with over 20 years of experience with their products. Kogo’s MD, Martin Bannister, has completely believed in Trend Micro since 1998 as the best possible solution for layered endpoint protection, for businesses. Kogo is now a Trend Micro Silver Partner, showing that their trust and partnership continues to grow.
Trend Micro has always delivered on their promises and continues to provide great service with excellent results, which is why Kogo strongly values their partnership and continues to invest their trust into their products and services.
Kogo was invited by Trend Micro to beta test latest versions of software, prior to general release. Two software engineers and a project lead from Trend Micro Asia and US worked directly with Kogo’s engineering team to roll the beta out to selected participating clients and monitor its performance. Kogo’s inclusion in this critical development cycle was proof of the strong relationship with Trend Micro, and the test itself went very well, with no issues for the clients.
“Trend Micro has been my preferred endpoint solution solution for going on 20 years now. Most of our clients have at least one Trend Micro solution and we’re constantly amazed by the service they deliver.”
MD of Kogo
As a valued Trend Micro Silver Partner, Kogo believes that their partnership with Trend Micro fits perfectly with their overall vision of a more secure digital space for businesses. As a result, Kogo hopes their partnership will continue to evolve and expand in order to keep providing their customers and clients with the best possible layered security solution available.
Kogo is now striving towards achieving the steps required to become a Trend Micro Gold Partner, to further build on an already excellent relationship.