After deploying Trend Micro Smart Protection Complete, RAKIA saw an immediate reduction in security events and improvements to their IT system’s performance. With fewer incidents and faster CPU performance, RAKIA’s IT team has more time to focus on growing the business, and users are more productive. “One of the solution’s most notable results is approximately a 30% improvement in performance, compared to our prior solution,” said Yeong.
RAKIA received excellent support from Trend Micro teams throughout the sales and implementation process. Although they have not required technical assistance since the solution was deployed, RAKIA is confident in Trend Micro’s support capabilities. “I spoke with Trend Micro technical team members in Taipei, and having direct access to that level of expertise makes me comfortable that they’ll be ready if we need them,” said Yeong.
Sean Yeong Ping Chian,
chief information officer, RAKIA
In addition to moving to a virtualized environment in the future, RAKIA plans to extend its IT security with Trend Micro ™ Deep Discovery. “The threat landscape is always evolving, and in my view, basic defense starts with Trend Micro Smart Protection Complete. But to guard against new, emerging, and ever-changing threats, we must be able to detect them all — and that’s why we plan to use Trend Micro Deep Discovery and its connectivity to the other Trend products,” said Yeong