Air21

Filipino logistics company stops inbound threats and secures outbound data

Overview

Air21 has provided the Philippines with nationwide shipment and delivery services for the past 33 years. The top 1,000 Filipino corporations, as well as key government agencies, including the Commission on Elections and the Department of Health, have entrusted Air21 with pick-up, delivery, and courier services due to the speed and reliability of their delivery expertise.

Air21 also offers storage and warehousing for businesses, making them an end-to- end provider of logistics services in the Philippines.

Challenges

Air21 customers expect fast, seamless service on a 24/7/365 basis. To accommodate this, Air21 has invested in technology for the past six years and implemented solutions focusing on infrastructure security.

Even with a commercial anti-spam software system in place, Air21 experienced an overflow of spam emails that were penetrating their system and causing operational downtime and system glitches.

"One of the things that really impressed me was the efficient installation of the whole system. I’m aware it usually takes 2 to 3 weeks of installation for systems this complex. Trend Micro was able to migrate our system in 3 days."

Theresita Eisma,
Chief information officer, Air21

In addition to email security, Air21 also needed a solution that protected the vital data associated with shipments and mitigated external risk by addressing Zero-Day threats to protect their network. This was essential to maintaining their stellar reputation for fast, dependable service.

Solution

Air21 chose Trend Micro™ InterScan™ Messaging Security Virtual Appliance (IMSVA), which was installed in their system to protect IT operations from spam emails. Implemented in just three days, the IMSVA solution covers all of Air21’s 1,000 endpoints, improving the productivity of its 2,000 employees with advanced threat scanning and enhanced web reputation.

Along with InterScan Messaging Security, the Trend Micro™ Smart Protection Network™ framework protects Air 21’s infrastructure against Zero-Day threats to ensure the availability and integrity of their network

Results

Trend Micro IMSVA provides comprehensive protection against both traditional and targeted spam attacks. Now Air21 employees are able to safely send and receive emails without worrying about unwanted messages that may contain malware.

The data privacy and encryption module protects vital data associated with shipments. Along with the improvements to their network security, Air21 also receives excellent after-sales support via face-to-face updates and in-house presentations to ensure their infrastructure stays protected.