Located in northeastern France, the Regional University Hospital Center of Nancy (CHRU de Nancy) is part of the Territorial Hospital Group and includes six urban hospitals in the center of Nancy, and five Brabois hospitals in Vandoeuvre-lès-Nancy. A public institution with 10,500 employees, the CHRU de Nancy provides multidisciplinary medical expertise and full-service healthcare to more than 700,000 patients each year. With over forty medical and surgical specialties, care teams benefit from cutting-edge technologies, and the organization is a key player in biomedical research.

Protecting systems, patient data, and research information from increasingly sophisticated attacks are big challenges for CHRU de Nancy. Like many healthcare organizations, they face constant threats targeting their Microsoft Exchange messaging platform. Cybercriminals used emails to launch attacks that allowed malware to penetrate the healthcare leader’s network via attachments or compromised URLs. As these attacks became more advanced, reinforcing the protection of user data became imperative. “Our security tools were not adequately protecting our network from malware. As targeted attacks increased, we realized we needed to quickly implement a proven security solution,” said Philippe Vautrin, systems engineer for the Information Systems Department at CHRU de Nancy.

To effectively protect its 7,000 user mailboxes, CHRU de Nancy needed a robust security tool that did not negatively impact the availability or performance of the messaging infrastructure. It wanted a solution from an industry-leading security provider to defend against attacks and simplify security management. “Recent waves of cyberattacks targeted healthcare facilities with email carrying ransomware. They caused a lot of damage to operations and patient care in hospitals around the world,” said Vautrin.

After reviewing offerings from multiple security vendors, CHRU de Nancy chose Trend Micro as its provider for several reasons. Trend Micro not only offers a powerful solution to protect its messaging system, but it also integrates seamlessly with Microsoft® Exchange™. Trend Micro™ ScanMail™ Suite for Microsoft Exchange offers advanced protection against spam and malware, with a minimal footprint that does not affect the availability and performance of CHRU de Nancy’s messaging system.

ScanMail Suite for Microsoft Exchange also offers an innovative Search and Destroy feature that conducts targeted keyword searches within Exchange to identify and remove suspicious email. With Search and Destroy, administrators can track and permanently delete email suspected of hosting viruses.

"The recent waves of cyberattacks that hit healthcare facilities have fortunately not impacted us. Emails infected with WannaCry ransomware were all intercepted by the Trend Micro ScanMail Suite solution."

Philippe Vautrin,
Systems Engineer,
CHRU de Nancy

With Trend Micro™ ScanMail™ Suite for Microsoft Exchange, CHRU de Nancy can neutralize targeted email attacks, spear phishing, and other social engineering techniques. ScanMail blocks malware with email, file, web reputation, and correlated global threat intelligence.

ScanMail for Microsoft Exchange uses big data analytics and predictive technology for immediate protection from emerging threats—before they can reach users’ email on laptops or mobile devices. The solution screens up to 85 percent of all incoming email using email sender reputation to free network resources, and according to independent tests, it stops more spam than other security solutions.

The ScanMail Search and Destroy feature gives administrators the ability to search Exchange mailbox servers and remove mailbox components such as email messages, meetings, and tasks. Administrators can use detailed search criteria to focus on specific keywords, users, mailboxes, and component creation dates.

With Trend Micro™ Deep Discovery™ Analyzer, ScanMail goes beyond enhanced web reputation and document exploit detection to include sandbox execution analysis and custom threat intelligence. ScanMail detects malicious URLs and attachments in emails, and Deep Discovery Analyzer analyzes detected malware and generates adaptive security updates. Together, these advanced capabilities provide comprehensive security against email threats, including advanced targeted attacks.

"With the ScanMail Search and Destroy feature, we can delete suspicious files simultaneously across all of our users’ inboxes, making us more secure."

Philippe Vautrin,
Systems Engineer,
CHRU de Nancy

With Trend Micro™ ScanMail™ Suite for Microsoft Exchange, CHRU de Nancy is now able to protect its users, neutralizing spear phishing, ransomware, and advanced threats across the email server, before they reach users. And by protecting its messaging, the organization has strengthened its resilience and its ability to respond to increasingly complex cyberattacks. “The recent waves of cyberattacks that hit healthcare facilities have fortunately not impacted us. Emails infected with WannaCry ransomware were all intercepted by the Trend Micro ScanMail Suite solution,” said Vautrin.

The ScanMail Search and Destroy feature also provides direct benefits to CHRU de Nancy’s IT security. “This feature has made all the difference for us. Before, when we received emails with unknown viruses, we had to delete each attachment individually in each mailbox. With the ScanMail Search and Destroy feature, we can delete suspicious files simultaneously across all of our users’ inboxes, making us more secure,” said Vautrin.

While CHRU de Nancy has an effective solution to stop today’s targeted threats, Vautrin and his team will keep an eye on security developments and work with Trend Micro to stay ahead of the next generation of cyberattacks.