Analysis by: Anthony Joe Melgarejo

ALIASES:

PWS:Win32/Zbot.AHT (Microsoft), Trojan.Zbot (Symantec), PWS-Zbot-FANY!B570488972A1 (McAfee), Troj/Agent-AAQK (Sophos), LooksLike.Win32.Zbot.a (v) (Sunbelt), W32/Kryptik.AWQ!tr (Fortinet), Trojan-Spy.Win32.Zbot (Ikarus), Win32/Spy.Zbot.AAO trojan (ESET), Trj/OCJ.D (Panda), BScope.Malware-Cryptor.Letischa (VBA32)

 PLATFORM:

Windows 2000, Windows Server 2003, Windows XP (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows 7 (32-bit, 64-bit)

 OVERALL RISK RATING:
 REPORTED INFECTION:
 SYSTEM IMPACT RATING:
 INFORMATION EXPOSURE:

  • Threat Type: Spyware

  • Destructiveness: No

  • Encrypted: Yes

  • In the wild: Yes

  OVERVIEW

Infection Channel: Dropped by other malware, Downloaded from the Internet

This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It modifies the Internet Explorer Zone Settings.

It retrieves specific information from the affected system.

  TECHNICAL DETAILS

File Size: 198,144 bytes
File Type: EXE
Memory Resident: Yes
Initial Samples Received Date: 13 Mar 2013

Arrival Details

This spyware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This spyware drops the following files:

  • %Application Data%\{random folder 2}\random file name 2}.{random extension name 1} - contains encrypted stolen data
  • %Application Data%\{random folder 3}\random file name 3}.{random extension name 2} - contains encrypted stolen data

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It drops the following copies of itself into the affected system:

  • %Application Data%\{random folder 1}\{random file name 1}.exe

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It injects itself into the following processes running in the affected system's memory:

  • explorer.exe
  • taskhost.exe
  • taskeng.exe
  • Dwm.exe
  • wscntfy.exe
  • ctfmon.exe
  • rdpclip.exe

It creates the following folders:

  • %Application Data%\{random folder 1}
  • %Application Data%\{random folder 2}
  • %Application Data%\{random folder 3}

(Note: %Application Data% is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming on Windows Vista and 7.)

It adds the following mutexes to ensure that only one of its copies runs at any one time:

  • {Random GUID} - multiple instances

It terminates the execution of the copy it initially executed and executes the copy it drops instead.

Autostart Technique

This spyware adds the following registry entries to enable its automatic execution at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{random} = "%Application Data%\{random folder 1}\{random file name 1}.exe"

Other System Modifications

This spyware adds the following registry keys:

HKEY_CURRENT_USER\Software\Microsoft\
{random}

HKEY_CURRENT_USER\Software\Microsoft\
WAB

It also creates the following registry entry(ies) as part of its installation routine:

HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\Privacy
CleanCookies = "0"

Web Browser Home Page and Search Page Modification

This spyware modifies the Internet Explorer Zone Settings.

Information Theft

This spyware accesses the following site to download its configuration file:

  • http://{random 16 characters}.com/{random 8 characters}/{random 9 characters}.php

It retrieves the following information from the affected system:

  • FTP credentials
  • Internet session cookies
  • Flash player data
  • Personal certificates

NOTES:

The URL it accesses to download its configuration file has randomly generated strings depending on the affected system.

  SOLUTION

Minimum Scan Engine: 9.300
FIRST VSAPI PATTERN FILE: 9.788.04
FIRST VSAPI PATTERN DATE: 14 Mar 2013
VSAPI OPR PATTERN File: 9.789.00
VSAPI OPR PATTERN Date: 14 Mar 2013

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Restart in Safe Mode

[ Learn More ]

Step 3

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft
    • {random}
  • In HKEY_CURRENT_USER\Software\Microsoft
    • WAB

Step 4

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {random} = "%Application Data%\{random folder 1}\{random file name 1}.exe"

Step 5

Search and delete these folders

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %Application Data%\{random folder 1}
  • %Application Data%\{random folder 2}
  • %Application Data%\{random folder 3}

Step 6

Reset Internet security settings

[ Learn More ]

Step 7

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.NNP. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 8

The following created registry key(s) cannot be identified by the user since there are no reference values in the created key. The only way it can be identified is by comparing the present keys with a backup of the system registry. Note that the said key(s) do not have to be deleted since it won't be harmful to the system:

  • HKEY_CURRENT_USER\Software\Microsoft\{random}


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