ADW_GAMEPLAYLABS

April 12, 2016

Analysis by: Michael Cabel

Modified by: Abraham Latimer Camba

PLATFORM:

Windows 2000, Windows XP, Windows Server 2003, Windows 7

OVERALL RISK RATING:

REPORTED INFECTION:

SYSTEM IMPACT RATING:

INFORMATION EXPOSURE:

Threat Type: Adware
Destructiveness: No
Encrypted: No
In the wild: Yes

OVERVIEW

This adware may arrive bundled with malware packages as a malware component. It arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites. It may be manually installed by a user.

It acts as a Browser Helper Object (BHO) that monitors a user's Internet-browsing habits.

TECHNICAL DETAILS

File Size: Varies

File Type: EXE, DLL

Memory Resident: No

Initial Samples Received Date: 05 Jun 2012

Arrival Details

This adware may arrive bundled with malware packages as a malware component.

It arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It may be manually installed by a user.

Installation

This adware drops the following files:

%Program Files%\I Want This\I Want This.dll - also detected as ADW_GAMEPLAYLABS
%Program Files%\I Want This\I Want This.exe - also detected as ADW_GAMEPLAYLABS
%Program Files%\I Want This\I Want ThisGui.exe - also detected as ADW_GAMEPLAYLABS

It drops the following component file(s):

%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\background.html
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\browser.xul
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\crossrider.js
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\crossriderapi.js
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\dialog.js
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\lib\faye-browser-min.js
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\manage-apps.html
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\manage-apps-style.css
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\messaging.js
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\options.js
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\options.xul
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\push.html
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\search_dialog.xul
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\update.html
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\defaults\preferences\prefs.js
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\install.rdf
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\locale\en-US\translations.dtd
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\button1.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\button2.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\button3.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\button4.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\button5.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\crossrider_statusbar.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\icon128.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\icon16.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\icon24.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\icon48.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\panelarrow-up.png
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\popup.css
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\popup.html
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\popup_binding.xml
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\skin.css
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin\update.css
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome.manifest
%Application Data%\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0\1

It drops the following non-malicious files:

%Program Files%\I Want This\I Want This.ico
%Program Files%\I Want This\I Want This.ini
%Program Files%\I Want This\I Want ThisInstaller.log
%Program Files%\I Want This\Uninstall.exe
%User Temp%\I Want ThisInstaller_1339026450.log

(Note: %Program Files% is the Program Files folder, where it usually is C:\Program Files on all Windows operating system versions; C:\Program Files (x86) for 32-bit applications running on Windows 64-bit operating systems.. %User Temp% is the user's temporary folder, where it usually is C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, Windows Server 2003, and Windows XP (32- and 64-bit); C:\Users\{user name}\AppData\Local\Temp on Windows Vista (32- and 64-bit), Windows 7 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 8.1 (32- and 64-bit), Windows Server 2008, and Windows Server 2012.)

It creates the following folders:

%Application Data%\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0
%Application Data%\I Want This
%Application Data%\I Want This\Chrome
%Program Files%\I Want This
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\chrome\content\lib
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\defaults
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\defaults\preferences
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\locale
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\locale\en-US
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com\skin

Autostart Technique

This adware registers itself as a BHO to ensure its automatic execution every time Internet Explorer is used by adding the following registry keys:

HKEY_CLASSES_ROOT\CLSID\{11111111-1111-1111-1111-110011221158}

HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220022222258}

HKEY_CLASSES_ROOT\CLSID\{33333333-3333-3333-3333-330033223358}

HKEY_CLASSES_ROOT\CrossriderApp0002258.BHO

HKEY_CLASSES_ROOT\CrossriderApp0002258.BHO.1

HKEY_CLASSES_ROOT\CrossriderApp0002258.FBApi

HKEY_CLASSES_ROOT\CrossriderApp0002258.FBApi.1

HKEY_CLASSES_ROOT\CrossriderApp0002258.Sandbox

HKEY_CLASSES_ROOT\CrossriderApp0002258.Sandbox.1

HKEY_CLASSES_ROOT\Interface\{55555555-5555-5555-5555-550055225558}

HKEY_CLASSES_ROOT\Interface\{66666666-6666-6666-6666-660066226658}

HKEY_CLASSES_ROOT\Interface\{77777777-7777-7777-7777-770077227758}

HKEY_CLASSES_ROOT\TypeLib\{44444444-4444-4444-4444-440044224458}

HKEY_CURRENT_USER\Software\Cr_Installer

HKEY_CURRENT_USER\Software\Crossrider

HKEY_CURRENT_USER\Software\I Want This

HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\
215 Apps

HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\New Windows\Allow

HKEY_LOCAL_MACHINE\SOFTWARE\Google\
Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Internet Explorer\Low Rights\ElevationPolicy\
{11111111-1111-1111-1111-110011221158}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Internet Explorer\New Windows\Allow

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
SystemCertificates\AuthRoot\Certificates\
02FAF3E291435468607857694DF5E45B68851868

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Explorer\
Browser Helper Objects\{11111111-1111-1111-1111-110011221158}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Ext\
PreApproved\{11111111-1111-1111-1111-110011221158}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
I Want This

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\
Google\Chrome\Extensions\
mpfapcdfbbledbojijcbcclmlieaoogk

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\
Microsoft\Internet Explorer\New Windows\
Allow

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\
Microsoft\Windows\CurrentVersion\
Ext\PreApproved\{11111111-1111-1111-1111-110011221158}

It acts as a Browser Helper Object (BHO) that monitors a user's Internet-browsing habits.

Download Routine

This adware connects to the following URL(s) to download its component file(s):

http://stats.{BLOCKED}ider.com/installer.gif?action=started&browser=ie6&ver=
1_18_149_149&bic=0961E835B2D74109B08B1C9206302B77IE&app=2258&appver=
0&verifier=dd0253c066069248e36565040e8db153&srcid=20647&subid=default&
zdata=20647&subid=&pid=1112&ff=0_81&ch=1_17_57&default=ie&os=XP&admin=
1&type=193
http://app-static.{BLOCKED}ider.com/plugin/apps/2258/plugins/1_18_149_149/ie6/plugins.json?ver=4
http://app-static.{BLOCKED}ider.com/plugin/opensearch/ie/2258.xml
http://cotssl.{BLOCKED}ider.com/plugin/apps/2258/manifest/1_18_149_149/ie6/manifest.xml?ver=0
http://stats.{BLOCKED}ider.com/apps.gif?action=install&browser=ie6&ver=1_18_149_149&bic=0961E835B2D74109B08B1C9206302B77IE
&app=2258&appver=59&verifier=dd0253c066069248e36565040e8db153&installtime=1339026451&curtime=1339026451&lifetime=0
http://stats.{BLOCKED}ider.com/installer.gif?action=finished&browser=ie6&ver=1_18_149_149&bic=0961E835B2D74109B08B1C9206302B77IE&app=2258&appver=59&verifier=dd0253c066069248e36565040e8db153&srcid=20647&subid=default&zdata=20647&subid=&pid=1112&ff=0_81&ch=1_17_57&default=ie&os=XP&admin=1&type=193
http://www.{BLOCKED}ltrk.com/installer-run/0961E835B2D74109B08B1C9206302B77IE/465b6c3c2402e5501c1fb03aed3cc0ab/xriderexe/20647/?pid=2258&sub_id=default&uzid=20647&subid=&pid=1112
http://www.{BLOCKED}ltrk.com/newuser-ping/0961E835B2D74109B08B1C9206302B77IE/465b6c3c2402e5501c1fb03aed3cc0ab/0/xriderexe/20647/0/?pid=2258&sub_id=default&uzid=20647&subid=&pid=1112&os=XP&admin=1
http://www.{BLOCKED}ltrk.com/tbi-ping/0961E835B2D74109B08B1C9206302B77IE/465b6c3c2402e5501c1fb03aed3cc0ab/xriderexe/20647/?pid=2258&sub_id=default&uzid=20647&subid=&pid=1112

SOLUTION

Minimum Scan Engine: 9.200

SSAPI PATTERN File: 1.295.00

SSAPI PATTERN Date: 07 Jun 2012

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Remove ADW_GAMEPLAYLABS by using its own Uninstall option

[ Learn More ]

To uninstall the grayware process

Step 3

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

In HKEY_CLASSES_ROOT\CLSID
- {11111111-1111-1111-1111-110011221158}
In HKEY_CLASSES_ROOT\CLSID
- {22222222-2222-2222-2222-220022222258}
In HKEY_CLASSES_ROOT\CLSID
- {33333333-3333-3333-3333-330033223358}
In HKEY_CLASSES_ROOT
- CrossriderApp0002258.BHO
In HKEY_CLASSES_ROOT
- CrossriderApp0002258.BHO.1
In HKEY_CLASSES_ROOT
- CrossriderApp0002258.FBApi
In HKEY_CLASSES_ROOT
- CrossriderApp0002258.FBApi.1
In HKEY_CLASSES_ROOT
- CrossriderApp0002258.Sandbox
In HKEY_CLASSES_ROOT
- CrossriderApp0002258.Sandbox.1
In HKEY_CLASSES_ROOT\Interface
- {55555555-5555-5555-5555-550055225558}
In HKEY_CLASSES_ROOT\Interface
- {66666666-6666-6666-6666-660066226658}
In HKEY_CLASSES_ROOT\Interface
- {77777777-7777-7777-7777-770077227758}
In HKEY_CLASSES_ROOT\TypeLib
- {44444444-4444-4444-4444-440044224458}
In HKEY_CURRENT_USER\Software
- Cr_Installer
In HKEY_CURRENT_USER\Software
- Crossrider
In HKEY_CURRENT_USER\Software
- I Want This
In HKEY_CURRENT_USER\Software\InstalledBrowserExtensions
- 215 Apps
In HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows
- Allow
In HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
- mpfapcdfbbledbojijcbcclmlieaoogk
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy
- {11111111-1111-1111-1111-110011221158}
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\New Windows
- Allow
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\AuthRoot\Certificates
- 02FAF3E291435468607857694DF5E45B68851868
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
- {11111111-1111-1111-1111-110011221158}
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved
- {11111111-1111-1111-1111-110011221158}
In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
- I Want This
In HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions
- mpfapcdfbbledbojijcbcclmlieaoogk
In HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved
- {11111111-1111-1111-1111-110011221158}

To delete the registry key this malware/grayware created:

Open Registry Editor.
» For Windows 2000, Windows XP, and Windows Server 2003 users, click Start>Run, type regedit in the text box provided, and then press Enter.
» For Windows Vista, Windows 7, and Windows Server 2008 users, click the Start button, type regedit in the Search input field then press Enter.
» For Windows 8, Windows 8.1, and Windows Server 2012 users, right-click on the lower left corner of the screen, click Run, type regedit in the text box provided, and then press Enter.
In the left panel, double-click the following:
HKEY_CLASSES_ROOT>CLSID
Still in the left panel, locate and delete the key:
{11111111-1111-1111-1111-110011221158}
Again Still in the left panel, locate and delete the key:
{22222222-2222-2222-2222-220022222258}
Again Still in the left panel, locate and delete the key:
{33333333-3333-3333-3333-330033223358}
In the left panel, double-click the following:
HKEY_CLASSES_ROOT
Still in the left panel, locate and delete the key:
CrossriderApp0002258.BHO
Again Still in the left panel, locate and delete the key:
CrossriderApp0002258.BHO.1
Again Still in the left panel, locate and delete the key:
CrossriderApp0002258.FBApi
Again Still in the left panel, locate and delete the key:
CrossriderApp0002258.FBApi.1
Again Still in the left panel, locate and delete the key:
CrossriderApp0002258.Sandbox
Again Still in the left panel, locate and delete the key:
CrossriderApp0002258.Sandbox.1
In the left panel, double-click the following:
HKEY_CLASSES_ROOT>Interface
Still in the left panel, locate and delete the key:
{55555555-5555-5555-5555-550055225558}
Again Still in the left panel, locate and delete the key:
{66666666-6666-6666-6666-660066226658}
Again Still in the left panel, locate and delete the key:
{77777777-7777-7777-7777-770077227758}
In the left panel, double-click the following:
HKEY_CLASSES_ROOT>TypeLib
Still in the left panel, locate and delete the key:
{44444444-4444-4444-4444-440044224458}
In the left panel, double-click the following:
HKEY_CURRENT_USER>Software
Still in the left panel, locate and delete the key:
Cr_Installer
Again Still in the left panel, locate and delete the key:
Crossrider
Again Still in the left panel, locate and delete the key:
I Want This
In the left panel, double-click the following:
HKEY_CURRENT_USER>Software>InstalledBrowserExtensions
Still in the left panel, locate and delete the key:
215 Apps
In the left panel, double-click the following:
HKEY_CURRENT_USER>Software>Microsoft>Internet Explorer>New Windows
Still in the left panel, locate and delete the key:
Allow
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Google>Chrome>Extensions
Still in the left panel, locate and delete the key:
mpfapcdfbbledbojijcbcclmlieaoogk
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Internet Explorer>Low Rights>ElevationPolicy
Still in the left panel, locate and delete the key:
{11111111-1111-1111-1111-110011221158}
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Internet Explorer>New Windows
Still in the left panel, locate and delete the key:
Allow
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>SystemCertificates>AuthRoot>Certificates
Still in the left panel, locate and delete the key:
02FAF3E291435468607857694DF5E45B68851868
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Explorer>Browser Helper Objects
Still in the left panel, locate and delete the key:
{11111111-1111-1111-1111-110011221158}
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Ext>PreApproved
Still in the left panel, locate and delete the key:
{11111111-1111-1111-1111-110011221158}
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Uninstall
Still in the left panel, locate and delete the key:
I Want This
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Google>Chrome>Extensions
Still in the left panel, locate and delete the key:
mpfapcdfbbledbojijcbcclmlieaoogk
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Microsoft>Windows>CurrentVersion>Ext>PreApproved
Still in the left panel, locate and delete the key:
{11111111-1111-1111-1111-110011221158}
Close Registry Editor.

Step 4

Search and delete these folders

[ Learn More ]

Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.

%Application Data%\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0
%Application Data%\I Want This
%Program Files%\I Want This
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com

To delete malware/grayware/spyware folders:

For Windows 2000, Windows XP, and Windows Server 2003:

Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
In the File name* input box, type:

%Application Data%\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0
%Application Data%\I Want This
%Program Files%\I Want This
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com
In the Look In drop-down list, select My Computer, then press Enter.
Once located, select the folder then press SHIFT+DELETE to permanently delete the folder.
Repeat steps 2 to 4 for the remaining folders: %Application Data%\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0
%Application Data%\I Want This
%Program Files%\I Want This
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com

*Note: The file name input box title varies depending on the Windows version (e.g. Search for files or folders named or All or part of the file name.).

For Windows Vista, Windows 7, Windows Server 2008, Windows 8, Windows 8.1, and Windows Server 2012:

Open a Windows Explorer window.
- For Windows Vista, 7, and Server 2008 users, click Start>Computer.
- For Windows 8, 8.1, and Server 2012 users, right-click on the lower left corner of the screen, then click File Explorer.
In the Search Computer/This PC input box, type:
%Application Data%\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0
%Application Data%\I Want This
%Program Files%\I Want This
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com
Once located, select the file then press SHIFT+DELETE to permanently delete the folder.
Repeat steps 2-3 for the remaining folders: %Application Data%\Google\Chrome\User Data\Default\databases\chrome-extension_mpfapcdfbbledbojijcbcclmlieaoogk_0
%Application Data%\I Want This
%Program Files%\I Want This
%User Profile%\Application Data\Mozilla\Firefox\Profiles\{random string}.default\extensions\crossriderapp2258@crossrider.com

*Note: Read the following Microsoft page if these steps do not work on Windows 7.

Step 5

Search and delete this file

[ Learn More ]

There may be some files that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.

%User Temp%\I Want ThisInstaller_1339026450.log

Step 6

Scan your computer with your Trend Micro product to delete files detected as ADW_GAMEPLAYLABS. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

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ADW_GAMEPLAYLABS

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