Where to Buy Trend Micro Products

For Home

For Small Business

1-888-762-8736
(M-F 8:00am-5:00pm CST)

For Enterprise

1-877-218-7353
(M-F 8:00am-5:00pm CST)

Not in the United States?
Select the country/language of your choice:

Asia Pacific Region

Europe

The Americas

Not in the United States?
Select the country/language of your choice:

Asia/Pacific

Europe

America

Login

For Home

For Business

For Partners

Threat Encyclopedia

TSPY_ZBOT.CRM


PLATFORM:

Windows 2000, Windows XP, Windows Server 2003

OVERALL RISK RATING:
REPORTED INFECTION:
SYSTEM IMPACT RATING:
INFORMATION EXPOSURE:

  • Threat Type:Spyware

  • Destructiveness:No

  • Encrypted:

  • In the wild: Yes

OVERVIEW


This spyware may be dropped by other malware. It may be unknowingly downloaded by a user while visiting malicious websites.

It modifies the Internet Explorer Zone Settings.

It connects to certain URLs. It may do this to remotely inform a malicious user of its installation. It may also do this to download possibly malicious files onto the computer, which puts the computer at a greater risk of infection by other threats.

TECHNICAL DETAILS

File Size:

247,655 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

23 Aug 2012

Arrival Details

This spyware may be dropped by other malware.

It may be unknowingly downloaded by a user while visiting malicious websites.

Installation

This spyware drops the following copies of itself into the affected system:

  • %User Profile%\Application Data\{random folder name 1}\{random file name}.exe

(Note: %User Profile% is the current user's profile folder, which is usually C:\Windows\Profiles\{user name} on Windows 98 and ME, C:\WINNT\Profiles\{user name} on Windows NT, and C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003.)

It drops the following files:

  • %User Profile%\Application Data\{random folder name 2}\{random file name}

(Note: %User Profile% is the current user's profile folder, which is usually C:\Windows\Profiles\{user name} on Windows 98 and ME, C:\WINNT\Profiles\{user name} on Windows NT, and C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003.)

It creates the following folders:

  • %User Profile%\Application Data\{random folder name 1}
  • %User Profile%\Application Data\{random folder name 2}

(Note: %User Profile% is the current user's profile folder, which is usually C:\Windows\Profiles\{user name} on Windows 98 and ME, C:\WINNT\Profiles\{user name} on Windows NT, and C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003.)

Autostart Technique

This spyware adds the following registry entries to enable its automatic execution at every system startup:

HKEY_CURRENT_USER\Software\Microsoft\
Windows\CurrentVersion\Run
{GUID} = "%User Profile%\Application Data\{random folder name 1}\{random file name}.exe"

Other System Modifications

This spyware adds the following registry entries:

HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\Privacy
CleanCookies = "0"

It adds the following registry keys as part of its installation routine:

HKEY_CURRENT_USER\Software\Microsoft\
Internet Explorer\Privacy

HKEY_CURRENT_USER\Software\Microsoft\
{random}

It creates the following registry entry(ies) to bypass Windows Firewall:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SharedAccess\Parameters\
FirewallPolicy\StandardProfile\AuthorizedApplications\
List
%Windows%\EXPLORER.EXE = "%Windows%\EXPLORER.EXE:*:Enabled:Windows Explorer"

Web Browser Home Page and Search Page Modification

This spyware modifies the Internet Explorer Zone Settings.

Download Routine

This spyware connects to the following malicious URLs:

  • {BLOCKED}48fa2bc.com

SOLUTION

Minimum Scan Engine:

9.200

FIRST VSAPI PATTERN FILE:

9.344.01

FIRST VSAPI PATTERN DATE:

23 Aug 2012

VSAPI OPR PATTERN File:

9.345.00

VSAPI OPR PATTERN Date:

24 Aug 2012

Step 1

For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.

Step 2

Scan your computer with your Trend Micro product and note files detected as TSPY_ZBOT.CRM

Step 3

Restart in Safe Mode

[ Learn More ]

Step 4

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.


 
  • In HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer
    • Privacy

Step 5

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.


  • In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • {GUID} = "%User Profile%\Application Data\{random folder name 1}\{random file name}.exe"
  • In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
    • %Windows%\EXPLORER.EXE = "%Windows%\EXPLORER.EXE:*:Enabled:Windows Explorer"

Step 6

Search and delete these folders

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %User Profile%\Application Data\{random folder name 1}
  • %User Profile%\Application Data\{random folder name 2}

Step 7

Reset Internet security settings

[ Learn More ]

Step 8

Restart in normal mode and scan your computer with your Trend Micro product for files detected as TSPY_ZBOT.CRM. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

NOTES:

The created registry key HKEY_CURRENT_USER\Software\Microsoft\{random} cannot be identified by the users since there are no reference values in the created key. The only way it can be identified is by comparing the present keys with a backup if the users have one. Note that the key, {random} need not to be deleted since it won't cause the user system any harm. In deleting the created folders, please take note of the malware path of the file(s) detected earlier.


Did this description help? Tell us how we did.

Featured Stories

Connect with us on