Roland Marco Dela Paz
Windows 2000, Windows XP, Windows Server 2003
21 Apr 2011
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Scan your computer with your Trend Micro product and note files detected as TROJ_FAKEAV.BTV
Restart in Safe Mode
Search and delete the file detected as TROJ_FAKEAV.BTV
Restart in normal mode and scan your computer with your Trend Micro product for files detected as TROJ_FAKEAV.BTV. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.