Windows 2000, Windows XP, Windows Server 2003
For Windows XP and Windows Server 2003 users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.
Remove malware files dropped/downloaded by TROJ_CTGOG.VI
Identify and terminate files detected as TROJ_CTGOG.VI
Delete this registry value
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
Search and delete these files
Scan your computer with your Trend Micro product to delete files detected as TROJ_CTGOG.VI. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.