Windows 98, ME, NT, 2000, XP, Server 2003
For Windows ME and XP users, before doing any scans, please make sure you disable System Restore to allow full scanning of your computer.
Terminate the malware/grayware/spyware process:
Search and delete these files
Scan your computer with your Trend Micro product to delete files detected as
*Note: If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.