Where to Buy Trend Micro Products

For Home

For Small Business

1-888-762-8736
(M-F 8:00am-5:00pm CST)

For Enterprise

1-877-218-7353
(M-F 8:00am-5:00pm CST)

Not in the United States?
Select the country/language of your choice:

Asia Pacific Region

Europe

The Americas

Not in the United States?
Select the country/language of your choice:

Asia/Pacific

Europe

America

Login

For Home

For Business

For Partners

Threat Encyclopedia

BKDR_HELOAG.SM


ALIASES:

Backdoor:Win32/Heloag.A (Microsoft), PAK:ASPack, Trojan-Downloader.Win32.Agent.dgqg (Kaspersky), Trojan.Heloag (Symantec), Troj/Dldr-DL (Sophos), Backdoor.Win32.Heloag (Ikarus), Win32/Heloag.AH (Eset),

PLATFORM:

Windows 2000, Windows XP, Windows Server 2003

OVERALL RISK RATING:
DAMAGE POTENTIAL:
DISTRIBUTION POTENTIAL:
REPORTED INFECTION:

  • Threat Type:Backdoor

  • Destructiveness:No

  • Encrypted: Yes

  • In the wild: Yes

OVERVIEW

Infection Channel:

Downloaded from the Internet, Dropped by other malware


This backdoor arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

It executes commands from a remote malicious user, effectively compromising the affected system.

TECHNICAL DETAILS

File Size:

35,328 bytes

File Type:

EXE

Memory Resident:

Yes

Initial Samples Received Date:

27 Apr 2010

Payload:

Connects to URLs/IPs

Arrival Details

This backdoor arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This backdoor drops the following copies of itself into the affected system:

  • %Windows%\ThunderUpdate.exe

(Note: %Windows% is the Windows folder, which is usually C:\Windows.)

Autostart Technique

This backdoor modifies the following registry entries to ensure it automatic execution at every system startup:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows NT\CurrentVersion\Winlogon
Shell = "Explorer.exe %Windows%\ThunderUpdate.exe"

(Note: The default value data of the said registry entry is Explorer.exe.)

Backdoor Routine

This backdoor opens the following port(s) where it listens for remote commands:

  • 8090

It executes the following commands from a remote malicious user:

  • Download files and save in the Temporary Folder
  • Delete files
  • Execute files
  • Create threads for received commands
  • Terminate threads
  • Insert malicious script tags into Web pages
  • Get computer name

It connects to the following URL(s) to send and receive commands from a remote malicious user:

  • cncln.{BLOCKED}.ln.cn
  • {BLOCKED}.{BLOCKED}.130.247

NOTES:

This backdoor creates a thread that continuously receives IP addresses from the from a host botnet. It then creates a thread for each IP address received and waits for remote commands.

SOLUTION

Minimum Scan Engine:

9.200

FIRST VSAPI PATTERN FILE:

7.130.01

FIRST VSAPI PATTERN DATE:

27 Apr 2010

VSAPI OPR PATTERN File:

7.131.00

VSAPI OPR PATTERN Date:

28 Apr 2010

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Identify and terminate files detected as BKDR_HELOAG.SM

[ Learn More ]
  1. Windows Task Manager may not display all running processes. In this case, please use a third-party process viewer, preferably Process Explorer, to terminate the malware/grayware/spyware file. You may download the said tool here.
  2. If the detected file is displayed in either Windows Task Manager or Process Explorer but you cannot delete it, restart your computer in safe mode. To do this, refer to this link for the complete steps.
  3. If the detected file is not displayed in either Windows Task Manager or Process Explorer, continue doing the next steps.

Step 3

Restore this modified registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

 
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
    • From: Shell = "Explorer.exe %Windows%\ThunderUpdate.exe"
      To: Shell = Explorer.exe

Step 4

Scan your computer with your Trend Micro product to delete files detected as BKDR_HELOAG.SM. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.


Did this description help? Tell us how we did.

Connect with us on