PLATFORM:

Windows 2000, Windows Server 2003, Windows XP (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows 7 (32-bit, 64-bit)

 OVERALL RISK RATING:
 REPORTED INFECTION:
 SYSTEM IMPACT RATING:
 INFORMATION EXPOSURE:

  • Threat Type: Adware

  • Destructiveness: No

  • Encrypted:

  • In the wild: Yes

  OVERVIEW

This adware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

  TECHNICAL DETAILS

File Size: 3,940,512 bytes
File Type: EXE
Memory Resident: No
Initial Samples Received Date: 21 May 2014

Arrival Details

This adware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.

Installation

This adware creates the following folders:

  • %System Root%\DOCUME~1
  • %System Root%\DOCUME~1\Wilbert
  • %User Profile%\LOCALS~1
  • %User Temp%\nsv5.tmp
  • %User Temp%\nscB.tmp
  • %Program Files%\REGSERVO
  • %System Root%\Documents and Settings\Wilbert
  • %Start Menu%\Programs\REGSERVO
  • %User Profile%\Application Data\REGSERVO
  • %User Profile%\REGSERVO\LOGS

(Note: %System Root% is the root folder, which is usually C:\. It is also where the operating system is located.. %User Profile% is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.. %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista and 7.. %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000, Server 2003, and XP (32-bit), Vista (32-bit), and 7 (32-bit), or C:\Program Files (x86) in Windows XP (64-bit), Vista (64-bit), and 7 (64-bit).. %Start Menu% is the current user's Start Menu folder, which is usually C:\Windows\Start Menu or C:\Documents and Settings\{User name}\Start Menu on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming\Microsoft\Windows\Start Menu on Windows Vista and 7.)

Other System Modifications

This adware deletes the following files:

  • %User Temp%\nsk1.tmp
  • %User Temp%\nsv5.tmp
  • %User Temp%\nsn9.tmp
  • %User Temp%\nscB.tmp

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista and 7.)

It adds the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO

HKEY_LOCAL_MACHINE\Software\Microsoft\
Windows\CurrentVersion\App Paths\
REGSERVO.exe

HKEY_LOCAL_MACHINE\Software\Microsoft\
Windows\CurrentVersion\Uninstall\
REGSERVO

HKEY_CURRENT_USER\Software\Microsoft\
Windows NT\CurrentVersion\AppCompatFlags\
Layers

HKEY_CLASSES_ROOT\ReS.Control

HKEY_CURRENT_USER\SOFTWARE\Microsoft\
Speech\Voices

It adds the following registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
AUTOUPDATES = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
puists = "1"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
REGSERVO
DisplayName = "REGSERVO"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
REGSERVO
UninstallString = "%Program Files%\REGSERVO\uninst.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
REGSERVO
DisplayIcon = "%Program Files%\REGSERVO\REGSERVO.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
REGSERVO
DisplayVersion = "1.0.9.7"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
REGSERVO
URLInfoAbout = "http://www.REGSERVO.com"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
Windows\CurrentVersion\Uninstall\
REGSERVO
Publisher = "Tuneup System Software Pvt Ltd."

HKEY_CURRENT_USER\Software\Microsoft\
Windows NT\CurrentVersion\AppCompatFlags\
Layers
%Program Files%\REGSERVO\REGSERVO.exe = "RUNASADMIN"

HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
Splash = "0"

HKEY_CURRENT_USER\Software\Microsoft\
Speech\Voices
DefaultTokenId = "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\MSSam"

HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
lastScan = "19-05-2014 08:48:25"

Dropping Routine

This adware drops the following files:

  • %User Temp%\REGSERVOSetup_32.exe
  • %User Temp%\REGSERVOSetup_64.exe
  • %User Temp%\nsv5.tmp\GetVersion.dll
  • %User Temp%\nscB.tmp\GetVersion.dll
  • %User Temp%\nscB.tmp\modern-header.bmp
  • %User Temp%\nscB.tmp\modern-wizard.bmp
  • %User Temp%\nscB.tmp\nsDialogs.dll
  • %User Temp%\nscB.tmp\System.dll
  • %Program Files%\REGSERVO\RegSERVO.exe
  • %Program Files%\REGSERVO\RegSERVOUpdater.exe
  • %Program Files%\REGSERVO\RegSERVODll.dll
  • %Program Files%\REGSERVO\3a_regservo.wav
  • %Start Menu%\Programs\REGSERVO\REGSERVO.lnk
  • %Desktop%\REGSERVO.lnk
  • %Start Menu%\Programs\REGSERVO\Uninstall.lnk
  • %Program Files%\REGSERVO\uninst.exe
  • %Windows%\Tasks\REGSERVO.job

(Note: %User Temp% is the current user's Temp folder, which is usually C:\Documents and Settings\{user name}\Local Settings\Temp on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Local\Temp on Windows Vista and 7.. %Program Files% is the default Program Files folder, usually C:\Program Files in Windows 2000, Server 2003, and XP (32-bit), Vista (32-bit), and 7 (32-bit), or C:\Program Files (x86) in Windows XP (64-bit), Vista (64-bit), and 7 (64-bit).. %Start Menu% is the current user's Start Menu folder, which is usually C:\Windows\Start Menu or C:\Documents and Settings\{User name}\Start Menu on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\AppData\Roaming\Microsoft\Windows\Start Menu on Windows Vista and 7.. %Desktop% is the current user's desktop, which is usually C:\Documents and Settings\{User Name}\Desktop on Windows 2000, XP, and Server 2003, or C:\Users\{user name}\Desktop on Windows Vista and 7.. %Windows% is the Windows folder, which is usually C:\Windows.)

Other Details

This adware connects to the following possibly malicious URL:

  • {BLOCKED}0.1

This report is generated via an automated analysis system.

  SOLUTION

Minimum Scan Engine: 9.700

Step 1

Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.

Step 2

Delete this registry key

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\SOFTWARE
    • REGSERVO
  • In HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths
    • REGSERVO.exe
  • In HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
    • REGSERVO
  • In HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags
    • Layers
  • In HKEY_CLASSES_ROOT
    • ReS.Control
  • In HKEY_CURRENT_USER\SOFTWARE\Microsoft\Speech
    • Voices

Step 3

Delete this registry value

[ Learn More ]

Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

  • In HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
    • AUTOUPDATES = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
    • puists = "1"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\REGSERVO
    • DisplayName = "REGSERVO"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\REGSERVO
    • UninstallString = "%Program Files%\REGSERVO\uninst.exe"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\REGSERVO
    • DisplayIcon = "%Program Files%\REGSERVO\REGSERVO.exe"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\REGSERVO
    • DisplayVersion = "1.0.9.7"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\REGSERVO
    • URLInfoAbout = "http://www.REGSERVO.com"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\REGSERVO
    • Publisher = "Tuneup System Software Pvt Ltd."
  • In HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
    • %Program Files%\REGSERVO\REGSERVO.exe = "RUNASADMIN"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
    • Splash = "0"
  • In HKEY_CURRENT_USER\Software\Microsoft\Speech\Voices
    • DefaultTokenId = "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\MSSam"
  • In HKEY_LOCAL_MACHINE\SOFTWARE\REGSERVO
    • lastScan = "19-05-2014 08:48:25"

Step 4

Search and delete these components

[ Learn More ]
There may be some components that are hidden. Please make sure you check the Search Hidden Files and Folders checkbox in the "More advanced options" option to include all hidden files and folders in the search result.
  • %User Temp%\REGSERVOSetup_32.exe
  • %User Temp%\REGSERVOSetup_64.exe
  • %User Temp%\nsv5.tmp\GetVersion.dll
  • %User Temp%\nscB.tmp\GetVersion.dll
  • %User Temp%\nscB.tmp\modern-header.bmp
  • %User Temp%\nscB.tmp\modern-wizard.bmp
  • %User Temp%\nscB.tmp\nsDialogs.dll
  • %User Temp%\nscB.tmp\System.dll
  • %Program Files%\REGSERVO\RegSERVO.exe
  • %Program Files%\REGSERVO\RegSERVOUpdater.exe
  • %Program Files%\REGSERVO\RegSERVODll.dll
  • %Program Files%\REGSERVO\3a_regservo.wav
  • %Start Menu%\Programs\REGSERVO\REGSERVO.lnk
  • %Desktop%\REGSERVO.lnk
  • %Start Menu%\Programs\REGSERVO\Uninstall.lnk
  • %Program Files%\REGSERVO\uninst.exe
  • %Windows%\Tasks\REGSERVO.job

Step 5

Search and delete these folders

[ Learn More ]
Please make sure you check the Search Hidden Files and Folders checkbox in the More advanced options option to include all hidden folders in the search result.
  • %System Root%\DOCUME~1
  • %System Root%\DOCUME~1\Wilbert
  • %User Profile%\LOCALS~1
  • %User Temp%\nsv5.tmp
  • %User Temp%\nscB.tmp
  • %Program Files%\REGSERVO
  • %System Root%\Documents and Settings\Wilbert
  • %Start Menu%\Programs\REGSERVO
  • %User Profile%\Application Data\REGSERVO
  • %User Profile%\REGSERVO\LOGS

Step 6

Scan your computer with your Trend Micro product to delete files detected as ADW_REGSERVO. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.

Step 7

Restore this file from backup only Microsoft-related files will be restored. If this malware/grayware also deleted files related to programs that are not from Microsoft, please reinstall those programs on you computer again.

  • %User Temp%\nsk1.tmp
  • %User Temp%\nsv5.tmp
  • %User Temp%\nsn9.tmp
  • %User Temp%\nscB.tmp


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