Rika Joi Gregorio
RonJay Kristoffer Caragay
AdWare.Win32.Bromngr.b (Kaspersky), Bprotector (fs) (Sunbelt), a variant of Win32/bProtector.B application (Eset), Adware.GoonSquad (Norton), Adware/Bromngr (Fortinet), App/BProtect-B (Webroot)
Windows 2000, Windows Server 2003, Windows XP (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows 7 (32-bit, 64-bit)
02 May 2013
Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.
Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must disable System Restore to allow full scanning of their computers.
Close all opened browser windows
Delete this registry value
Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.
Search and delete this folder
Scan your computer with your Trend Micro product to delete files detected as ADW_BPROTECT. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.
Search and delete these files
Please add the following as Step 2 in Solution:
For IE users:
1. Open Internet Explorer.
2. Go to Tools > Manage Add-ons....
3. Select ProtectorBHO Class and Tick Disable under Settings pane.
For Firefox users:
1. Open Firefox.
2. Go to Tools > Add-ons.
3. Select Protector and click Uninstall.
For Chrome users:
1. Click the Chrome menu on the browser toolbar.
2. Click Tools.
3. Select Extensions.
4. Click Uninstall below the BrowserProtect extension.
5. A confirmation dialog appears, click Uninstall.