(Note: Close all instances of Internet Explorer before proceeding with the following solution.)
Important Windows ME/XP Cleaning Instructions
Users running Windows ME and XP must disable System Restore to allow full scanning of infected computers.
Users running other Windows versions can proceed with the succeeding solution set(s).
Running Trend Micro Antivirus
If you are currently running in safe mode, please restart your computer normally before performing the following solution.
Scan your computer with Trend Micro antivirus and delete files detected as
JS_REALPLR.CB . To do this, Trend Micro customers must download the latest virus pattern file and scan their computer. Other Internet users can use HouseCall, the Trend Micro online virus scanner.
This malware exploits a known vulnerability. Download and install the fix patch supplied by the vendor. Refrain from using this product until the appropriate patch has been installed. Trend Micro advises users to download critical patches upon release by vendors.
Trend Micro offers best-of-breed antivirus and content-security solutions for your
small and medium business,
or home PC.