Note: Close all Internet browser windows before proceeding with the solution below. To fully remove all associated malware, perform the clean solution for the following:
Important Windows ME/XP Cleaning Instructions
Users running Windows ME and XP must disable System Restore to allow full scanning of infected computers.
Users running other Windows versions can proceed with the succeeding solution set(s).
Running Trend Micro Antivirus
If you are currently running in safe mode, please restart your computer normally before performing the following solution.
Scan your computer with Trend Micro antivirus and delete files detected as
JS_DLOADER.NTJ. To do this, Trend Micro customers must download the latest virus pattern file and scan their computer. Other Internet users can use HouseCall, the Trend Micro online virus scanner.
Ensure that the Internet browser you are using carries the latest patch and updates to prevent this malware from finding any vulnerabilities it can exploit.
Trend Micro offers best-of-breed antivirus and content-security solutions for your
small and medium business,
or home PC.