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Hosted Email Security

Continuously updated protection stops spam and advanced threats before they reach you

Trend Micro™ Hosted Email Security is a no-maintenance cloud solution that delivers continuously updated protection to stop spam, malware, spear-phishing, and advanced targeted attacks before they reach your network. It protects Microsoft Exchange, Microsoft Office 365, Google Apps, and other hosted and on-premises email solutions. Email Encryption is included in the base offer.


Stops spam and targeted attacks

  • Helps you reclaim productivity and bandwidth
  • Rated #1 for stopping spam and phishing attacks, achieving the highest catch rates in independent competitive tests by Opus One
  • Blocks over 99%+ spam blocking with no more than .0003% false positives and zero email-based viruses
  • Protects organizations from spear-phishing and advanced targeted attacks

Saves time

  • Helps free your time so you can focus on business matters
  • Requires no maintenance required since Trend Micro experts continuously implement all updates, patches and hot fixes 24x7
  • Allows end users, not IT staff, to manage the spam quarantine

Gives you peace of mind

  • 100% service availability with no more than one minute of mail delivery latency
  • World-class data centers in North America and Europe with multiple data privacy certifications including SAS 70 Type ll and ISO 9001
  • Trend Micro™ Smart Protection Network™ cloud-based global threat intelligence rapidly identifies new threats and continuously improves protection against known threats
  • 24x7 technical support that gives you extra piece of mind

See how easy it is to get started


Rated #1 and already protects more than 50,000 companies worldwide

With core technologies rated #1 for stopping spam and blocking malware, Hosted Email Security protects more than 50,000 companies in more than 110 countries worldwide, and includes an industry-leading money-back Service Level Agreement. A top analyst pick, Trend Micro was named a leader in in IDC MarketScape for worldwide messaging security in 2013.

Protects against spear-phishing and advanced targeted attacks

Trend Micro Hosted Email Security provides protection against targeted attacks with enhanced social engineering attack protection, web reputation, new detection engines, and cloud-based threat analysis to block highly targeted email attacks by using exploit detection and sandboxing. Learn how Hosted Email Security prevents targeted attacks.

Lower costs

By stopping spam and viruses before they reach your network, you can extend the life of your existing infrastructure. This means lowering the costs associated with your network, your mail server, and your current email security product.

Reduces maintenance burden

Hosted Email Security is continuously updated 24x7 by Trend Micro's worldwide team of security experts. It's a "no maintenance required" solution that—according to customer surveys—can cut the number of hours you spend on email security maintenance by as much as 50%.

Accelerates productivity

Reducing infrastructure costs and maintenance requirements leaves you more time to implement critical projects like voice over IP, adding mail server capacity, or securing your increasingly mobile workforce. And Hosted Email Security also includes an industry-leading Service Level Agreement that commits us to 100% uptime.

Automatically encrypts email

Don't rely on end users to secure vital data. With policy-based encryption from Trend Micro, you can automatically enforce compliance requirements and protect confidential information. Trend Micro Hosted Email Encryption identifies particular types of content and encrypts emails when rules are triggered. To apply it, simply check the appropriate box. is included within Trend Micro Hosted Email Security.

Read Hosted Email Encryption Datasheet (PDF)

Certified data privacy

All our data centers are covered by privacy policies, which meet the world's most stringent certifications, including ISO 27001 and SAS 70 Type II.


Targeted attacks require a custom defense

Trend Micro Hosted Email Security protects against targeted invasions using enhanced social engineering attack protection, web reputation, and new detection engines. It also employs cloud-based threat analysis to block highly-targeted email attacks by using exploit detection and sandboxing. Integration of these components provides a custom defense that enables you to quickly detect, analyze, adapt, and respond to targeted attacks.

New Social Engineering Attack Protection

  • Detects spear-phishing emails by correlating email components, such as the header, body, and network routing using new Social Engineering Attack Protection technology
  • Quarantines suspicious emails for automatic sandbox execution analysis to occur in-line without impacting the delivery of the majority of messages

Enhanced Web Reputation

  • Powers web reputation with the big data analytics and predictive technology of Smart Protection Network™ global threat intelligence
  • Enhanced technology scans URLs embedded in emails and blocks URLs leading to malicious sites

Advanced Threat Scan Engine

  • Detects advanced malware in PDF, MS Office, and other documents using static and heuristic logic to detect and examine abnormalities in addition to known and zero-day exploits
  • Quarantines suspicious attachments for automatic sandbox execution analysis to occur in-line without impacting the delivery of the majority of messages

Deep Discovery Analyzer - a component of the Trend Micro™ Custom Defense Solution

  • Provides automatic in-depth simulation and analysis of potentially malicious attachments including executables and common office documents in a secure sandbox environment hosted by Trend Micro
  • Allows you to create and analyze multiple fully custom target images that precisely match your host environments
  • Analyzes logs of Trend Micro products and third-party solutions combined with Trend Micro threat intelligence to provide in-depth insights for risk-based incident assessment, containment and remediation
  • Issues custom security updates on new malicious download sites and targeted attack Command and Control locations found during sandbox analysis
  • Enables adaptive protection and remediation by Trend Micro endpoint, data center, and web security products as well as other third-party security layers.


Hosted-email-security Diagram 140731us

Email is mission critical. Email security should be mission critical too.

Trend Micro Hosted Email Security is a no-maintenance-required solution that delivers continuously updated protection to stop spam and viruses before they reach your network. Here's how:

  • We add value to your current environment
  • We provide always-up-to-the-minute security
  • We have the infrastructure you need

Cloud-based security is only as good as the infrastructure behind it.

We stand by the availability of our robust, fully redundant, geographically distributed data centers. If one data center becomes unavailable, emails are automatically and transparently re-routed to a different data center, with no impact on delivery. That's why—unlike other vendors—we measure downtime in minutes, not hours.

Powered by the Trend Micro™ Smart Protection Network™

Trend Micro Hosted Email Security helps you fight spam and other threats by applying multilayered email scanning technologies powered by the Trend Micro Smart Protection Network. The Smart Protection Network scans, correlates and filters more than 16 billion website URLs, email sources, and files daily to stop emerging threats in real-time and to continuously improve protection against existing, known threats.

Easy deployment, flexible policies, zero maintenance

Trend Micro Hosted Email Security deploys rapidly with a simple redirect of the MX record. It simplifies management with end-user quarantine management and flexible policy creation. And you're assured up-to-the-minute security with updates implemented 24x7 by Trend Micro security experts.


As a hosted service, Trend Micro™ Hosted Email Security does not require additional hardware or software located on your premises. All the scanning hardware and software is operated and maintained offsite at Trend Micro’s secure data centers.

To access your local Hosted Email Security administration account, you only need a personal computer with Internet access and a JavaScript enabled browser. Supported browsers include Microsoft™ Internet Explorer 7.0 or later and Mozilla™ Firefox 2.2 or later.

To start using Hosted Email Security, environments must also have an existing Internet gateway or workgroup SMTP connection and access to the DNS mail exchange record required to redirect the MX mail host record. If you have hosted email, then contact your service provider for more information or configuration help in redirecting your MX record.


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