<> Trend Micro, Inc. January 24, 2007 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) AntiVirus 2007 Version 15.1, Build 1206 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Note: Trend Micro considers this file current as of the date above. However, all customers should check the Trend Micro web site for documentation updates: http://www.trendmicro.com/download/ Contents ===================================================================== 1. About Trend Micro(TM) AntiVirus 2007 2. What's New 3. Documentation Set 4. System Requirements 4.1 Compatible Microsoft Operating Systems 4.2 CPU 4.3 Minimum Memory, Disk Space, and Monitor 4.4 Web Browsers 4.5 Email Software for Email Monitor 4.6 Internet Connection 5. Installation 5.1 Installation Considerations 5.2 Installation Steps 6. Post-Installation Configuration 7. Known Issues 7.1 Installation Issues 7.2 Scan Issues 7.3 Quarantine Issues 7.4 Update Issues 7.5 Microsoft Issues 7.6 Display Issues 8. Contact Information 9. About Trend Micro 10. License Agreements ===================================================================== 1. About Trend Micro(TM) AntiVirus 2007 ======================================================================== Trend Micro(TM) AntiVirus 2007 provides comprehensive protection from viruses, worms, and other dangers. The latest improvements to Trend Micro AntiVirus help keep your computer safe. 2. What's New ======================================================================== This version of Trend Micro AntiVirus 2007 includes the following new features: a. Upgrades supported from the 2004 version to 2007 version b. Internet Explorer proxy settings automatically imported c. TrendSecure Online Services d. Significant interface improvements for enhanced usability 3. Documentation Set ======================================================================== a. This README.txt file contains basic installation and configuration instructions, a list of known issues, and contact information. b. The Product Help explains all of Trend Micro AntiVirus features and provides guidance in performing tasks. c. The Trend Micro Knowledge Base provides you with a searchable database of known product issues, including specific problem solving and troubleshooting topics. http://www.trendmicro.com/support/consumer Note: You can download electronic versions of printed manuals from the Trend Micro website: http://www.trendmicro.com/download 4. System Requirements ======================================================================== To run Trend Micro AntiVirus 2007, your computer must meet these hardware and software specifications: 4.1 Compatible Microsoft Operating Systems ===================================================================== a. Windows Vista Home Basic, Home Premium or Ultimate b. Windows XP Home Edition with Service Pack 2 c. Windows XP Professional Edition with Service Pack 2 d. Windows XP Media Center Edition 2005 with Service Pack 2 e. Windows XP Tablet PC Edition 2005 with Service Pack 2 f. Windows 2000 Professional Edition with Service Pack 4 Note: Trend Micro AntiVirus 2007 runs on the 32-bit and 64-bit versions of Windows Vista Home Basic, Home Premium or Ultimate. 4.2 CPU ===================================================================== a. Windows Vista Home Basic, Home Premium, or Ultimate ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Intel Pentium 800MHz or equivalent processor b. Windows 2000 or XP ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Intel Pentium 300MHz or equivalent processor Note: In addition, Trend Micro AntiVirus 2007 supports Intel Hyper-Threading and dual core processors. 4.3 Memory, Disk Space, and Monitor ===================================================================== a. Required Memory ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 256MB RAM for Windows 2000 or XP 512MB RAM for Windows Vista b. Disk Space ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 100MB available for installation c. Monitor ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 1024 x 768 (XGA) or greater 4.4 Web Browsers ===================================================================== Microsoft Internet Explorer 5.5 with Service Pack 2 (SP2) Microsoft Internet Explorer 6.0 with Service Pack 2 (SP2) * Microsoft Internet Explorer 6.0 with Service Pack 1 (SP1) ** Microsoft Internet Explorer 7.0 *** * For Microsoft Windows XP with Service Pack 2 (SP2) ** For Microsoft Windows 2000 with Service Pack 4 (SP4) *** For Microsoft Windows Vista or Microsoft Windows XP with SP2 4.5 Email Software for Email Monitor ===================================================================== Microsoft Outlook Express 6.0 Microsoft Outlook 2000, 2002, 2003 or 2007 Windows Mail 4.6 Internet Connection ===================================================================== Trend Micro AntiVirus 2007 needs an Internet connection to register online, download updates, obtain virus information, browse pages on the Trend Micro Web site, or send email. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the Automatic Update feature to avoid extra connection fees. Either follow your router's instructions to edit your router settings as required, or deactivate the Automatic Update. 5. Installation ======================================================================== Installing Trend Micro AntiVirus 2007 takes only a few minutes. 5.1 Installation Considerations ===================================================================== Before installing Trend Micro AntiVirus 2007, take note of the following requirements: a. Before installing Trend Micro AntiVirus 2007, please remove any other software protecting your computer against viruses, or else the Trend Micro AntiVirus Setup program will require you to remove those programs during installation. b. Trend Micro AntiVirus 2007 supports upgrades from Trend Micro AntiVirus 11, including the migration of your license number. 5.2 Installation Steps ===================================================================== To install Trend Micro AntiVirus 2007: a. Launch the Setup program. b. Accept the license agreement. c. Submit your license number. d. Specify where you want to install Trend Micro AntiVirus 2007. 6. Post-Installation Configuration ======================================================================== To get the most out of Trend Micro AntiVirus 2007, complete all three of the following tasks. a. Register Trend Micro AntiVirus 2007. Note: If you install Trend Micro AntiVirus but do not register online, you can download updates for three days only. After three days, you must register Trend Micro AntiVirus online to continue downloading further updates. b. Click "Update Now" on the main console to get the latest updates. c. Click "Scan Now" to check your computer for hidden dangers. 7. Known Issues ======================================================================== The release includes the following known issues: 7.1 Installation Issues ===================================================================== a. After the computer restarts following the removal of other security software, the User Access Control (UAC) and Windows Resource Protection (WRP) systems of Windows Vista may prevent the Trend Micro AntiVirus 2007 setup program from launching automatically. Start the SETUP.EXE program manually instead. b. Trend Micro AntiVirus 2007 cannot function properly if you have installed Bytemobile on your computer. c. You cannot install Trend Micro AntiVirus 2007 inside folders or drives named with non-ASCII characters, or else the software cannot generate logs properly. d. You must log in with Administrator privileges on the computer where you wish to install Trend Micro AntiVirus 2007, or else the installation will fail. e. Reinstalling Trend Micro AntiVirus 2007 after previously uninstalling the program without restarting your computer may block your connection to the Internet. This problem results from the removal of tmlsp.dll from the "Windows\System32" folder. To solve this problem, copy tmlsp.dll from the installation package into the "Windows\System32" folder. f. Fully removing a Trojan horse program may require restarting the computer. If the Trend Micro AntiVirus 2007 setup program finds a Trojan horse program while checking the computer during installation, however, it cannot immediately restart the computer to finish removing the threat. No warning message will display in this case, and no warning appears if during installation Trend Micro AntiVirus 2007 fails to remove a Trojan horse program as well. To resolve this problem, click "Scan Now" on the Trend Micro AntiVirus 2007 main console immediately after installing the program. 7.2 Scan Issues ===================================================================== a. By design, the folders above folders selected for a custom scan get "grayed out" to indicate that the "parent" folder does not get scanned. b. Virus scan results may include "junk" characters rather than double-byte characters in the name of an infected file. c. A scan that proceeds too quickly may finish before the progress bar can update to 100% complete. In some cases, the scan may finish successfully even when the progress bar still shows 0% complete. 7.3 Quarantine Issues ===================================================================== a. The Virus Quarantine window can only display a maximum of two hundred items. As a result, the "Delete All" button can delete no more than two hundred items at once. b. You cannot add files with non-ASCII characters in their names or paths to the Quarantine folder. c. The Quarantine folder currently cannot display any file path that includes non-ASCII characters. d. Junk characters appear in the Quarantine folder when Trend Micro AntiVirus 2007 detects a virus in email containing non-ASCII characters. e. You cannot successfully restore files with very long file names from the Quarantine. f. If you remove quarantined files from the Quarantine folder without using Trend Micro AntiVirus 2007, the list of files displayed by Trend Micro AntiVirus 2007 in the Quarantine will not reflect the changes. 7.4 Update Issues ===================================================================== a. If you attempt to download updates when your computer has very little memory available, Trend Micro AntiVirus 2007 may mistakenly report your current protection as "up-to-date." b. If the download process freezes while receiving an update, exit Trend Micro AntiVirus 2007 from the system tray icon (in the bottom right corner of your screen). Restart Trend Micro AntiVirus 2007 again and click the Update Now button to restart the download. c. If Trend Micro AntiVirus 2007 downloads a program update and a pattern or engine update at exactly the same time, the Update Log only records the program update. d. If after Trend Micro AntiVirus 2007 downloads the latest security update you then select "Update Now" to check for an update again, the "You now have the latest updates available" window opens. Neglecting to click the OK button in that window will prevent any scheduled scan or update window from opening, although Trend Micro AntiVirus will perform the scheduled scan or download. Restarting the program solves this problem. 7.5 Microsoft Issues ===================================================================== a. After completing a Microsoft Windows or Office Update, the Microsoft Vulnerability Check may sometimes detect more security flaws. Visit the Microsoft Web Site for other security patches. b. If the "svc_au32" process does not close automatically when shutting down Trend Micro AntiVirus 2007, you must open the Windows Task Manager to end the process manually. c. A Windows "Guest" account does not have sufficient access privileges to configure Trend Micro AntiVirus 2007. 7.6 Display Issues ===================================================================== a. If the Trend Micro AntiVirus 2007 icon does not appear in the system tray (in the bottom right corner of your screen), try restarting Trend Micro AntiVirus 2007 to solve the problem. b. If more than one person has logged onto a single computer running Trend Micro AntiVirus 2007, all functions will work for everyone, but Trend Micro AntiVirus 2007 may display inconsistent warnings. 8. Contact Information ======================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro.com Global Mailing Address/Telephone numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, please refer to: http://www.trendmicro.com/en/about/overview.htm When the Trend Micro "About Us" screen displays, click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 9. About Trend Micro ======================================================================== Trend Micro, Inc. provides virus protection, anti-spam, and content- filtering security software and services. Trend Micro helps customers worldwide stop malicious code from harming their computers. Copyright 2007, Trend Micro Incorporated. All rights reserved. Trend Micro, TrendSecure, Trend Micro AntiVirus are trademarks of Trend Micro Incorporated and registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreements ======================================================================== Refer to the following website for information about your license agreement with Trend Micro: http://www.trendmicro.com/en/purchase/license/ Expat XML Parser License Agreement -------------------------------------------------------------------- Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003 Expat maintainers. 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