01
The insight
When a zero-day exploit threatened Fischer Homes, Infrastructure Manager Troy Riegsecker and his team quickly reconstructed the company’s information security stack to enable full protection.
It’s nice to see a company take swift action. Trend Micro made it right and didn’t charge us thousands. They take full responsibility and show up for their customers.”
Troy Riegsecker
Infrastructure Manager, Fischer Homes
02
The experience
Trender Chris LaFleur helped Riegsecker reconfigure Fischer Homes’ products and provided recommendations to stop future exploits. While other home builders were down for over 10 days due to the same exploit, Fischer Homes recovered in 72 hours and was given a blueprint for future security.
After our services were back up, Trend called and said the same thing was coming back. By the time I ran to my car, Trend already isolated the event and stopped it.”
Troy Riegsecker
Infrastructure Manager, Fischer Homes
03
The Trender
Lafleur answered the call during the initial zero-day exploit, spending eight hours on the phone with Riegsecker and his team. He brought in other experts to solve problems and delivered a report detailing what happened and how to prevent it from happening again.
Trend stepped up and ensured that we’re optimised correctly. I hope I never have to deal with a security threat like that again — but if I do, I’ll request Chris.”
Troy Riegsecker
Infrastructure Manager, Fischer Homes
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